Productivity in the U. S. Services Sector: New Sources of Economic Growth

Paperback (Print)
Buy New
Buy New from
Used and New from Other Sellers
Used and New from Other Sellers
from $12.00
Usually ships in 1-2 business days
(Save 69%)
Other sellers (Paperback)
  • All (8) from $12.00   
  • New (3) from $31.85   
  • Used (5) from $12.00   


The services industries —which include jobs ranging from flipping hamburgers to providing investment advice —can no longer be characterized, as they have in the past, as a stagnant sector marked by low productivity growth. They have emerged as one of the most dynamic and innovative segments of the U.S. economy, now accounting for more than three-quarters of gross domestic product. During the 1990s, 19 million additional jobs were created in this sector, while growth was stagnant in the goods-producing sector.

Here, Jack Triplett and Barry Bosworth analyze services sector productivity, demonstrating that fundamental changes have taken place in this sector of the U.S. economy. They show that growth in the services industries fueled the post-1995 expansion in the U.S. productivity and assess the role of information technology in transforming and accelerating services productivity. In addition to their findings for the services sector as a whole, they include separate chapters for a diverse range of industries within the sector, including transportation and communications, wholesale and retail trade, and finance and insurance.

The authors also examine productivity measurement issues, chiefly statistical methods for measuring services industry output. They highlight the importance of making improvements within the U.S. statistical system to provide the more accurate and relevant measures essential for analyzing productivity and economic growth.

Read More Show Less

Editorial Reviews

From the Publisher

"The last decade has witnessed a healthy revival in productivity analysis....Nowhere have the changes described been more visible than in the US services sector, a development that Jack Triplett and Barry Bosworth chronicle in their impressive and timely study....It seems a safe bet that this study will be seen as truly pioneering in scope, wading with gusto and intelligence into what were recently largely uncharted waters." —Pierre Sauve, London School of Economics' International Trade Policy Unit, World Trade Review

"It seems a safe bet that this study will be seen as truly pioneering in scope, wading with gusto and intelligence into what were recently uncharted waters." —Pierre Suave, Research Associate at the London School of Economics' International Trade Policy Unit, Global and European Law Books, 10/31/2005

"an important book that should be read and digested by every economist interested in measuring productivity in general and in service industries in particular." —Erwin Diewert, University of British Columbia, International Productivity Monitor

Read More Show Less

Product Details

  • ISBN-13: 9780815783350
  • Publisher: Brookings Institution Press
  • Publication date: 10/28/2004
  • Edition description: New Edition
  • Pages: 401
  • Product dimensions: 5.94 (w) x 9.02 (h) x 1.07 (d)

Meet the Author

Jack E. Triplett , is a visiting fellow in Economic Studies at the Brookings Institution. He served previously as a chief economist at the U.S. Bureau of Economic Analysis. He is the editor of Measuring the Prices of Medical Treatments (Brookings, 1999). Barry P. Bosworth is a senior fellow and Robert V. Roosa Chair in International Economics at the Brookings Institution.

Read More Show Less

Table of Contents

1 Introduction 1
2 Overview : industry productivity trends 6
Comment : Discussion of productivity trends and measurement issues in services industries 41
3 Output and productivity in the transportation sector 46
4 Output and productivity growth in the communications Industry 71
Comment : Discussion of the transportation and communications industries 87
5 Overview : productivity and measurement in the finance and insurance sector 95
6 Price, output, and productivity of insurance : conceptual issues 123
7 Measuring banking and finance : conceptual issues 177
Comment : Discussion of banking output 211
Comment : Discussion of output measurement in the insurance and the banking and finance industries 217
Reply to Dennis Fixler 230
8 Output and productivity in retail trade 233
Comment : Discussion of output and productivity in retail trade 251
9 Output and productivity in other services 256
10 High-tech capital equipment : inputs to services industries 274
11 Data needs 321
App. A Industry productivity accounts, 1987-2001 339
App. B Workshops in the Brookings program on output and productivity measurement in the services sector 365
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)