Productivity, Innovation and Knowledge in Services: New Economic and Socio-Economic Approaches

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Economists and other social scientists with a background in either theoretical or empirical research examine the growing service sector in industrialized economies, focusing in turn on productivity and performance, and innovation. They find that the traditional tools for measuring productivity do not work very well for services, but suggest tinkering with them rather than abandoning them, at least for as long as possible. The 11 studies were presented at a June 2000 conference in the French cities of Lille and Roubaix. Annotation c. Book News, Inc.,Portland, OR
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Product Details

  • ISBN-13: 9781840649697
  • Publisher: Elgar, Edward Publishing, Inc.
  • Publication date: 11/1/2002
  • Pages: 336

Table of Contents

List of figures
List of tables
List of contributors
1 How stagnant are services? 3
2 The misuse of productivity concepts in services: lessons from a comparison between France and the United States 26
3 Informational activities as co-production of knowledge and values 54
4 Capital stock and productivity in French transport: an international comparison 76
5 Growth and productivity in a knowledge-based service economy 102
6 Networks, distributed knowledge and economic performance: evidence from quality control in corporate legal services 124
7 Services as leaders and the leader of the services 147
8 Services innovation: towards a tertiarization of innovation studies 164
9 Demand, innovation and growth in services: evidence from the Italian case 197
10 Co-producers of innovation: on the role of knowledge-intensive business services in innovation 223
11 Knowledge-intensive business services: processing knowledge and producing innovation 256
Epilogue: towards innovation and high performance in research on services 285
Index 291
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