Professional Communication in International S / Edition 1

Professional Communication in International S / Edition 1

by Yuling Pan, Ron Scollon, Suzanne Wong Scollon
     
 

ISBN-10: 0631225080

ISBN-13: 9780631225089

Pub. Date: 02/28/2002

Publisher: Wiley

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally

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Overview

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions.

  • Proposes a new approach to intercultural communication.
  • Includes training material that illustrates how to effectively develop intercultural communication.
  • Represents the outcome of thirty years of consultation experience as well as six years of research in Hong Kong, Finland, and Beijing.

Product Details

ISBN-13:
9780631225089
Publisher:
Wiley
Publication date:
02/28/2002
Pages:
256
Product dimensions:
6.20(w) x 9.30(h) x 0.95(d)

Table of Contents

List of Figures.

Preface.

1.Analyzing Communication in the International Workplace.

2. The Telephone Call: When Technology Intervenes.

3. The Resumé: A Corporate "Trojan Horse".

4. The Presentation: From Dale Carnegie to Ananova the Avatar.

5. The Meeting: Action or Ratification?.

6. The Reflective View: Seeing Ourselves as Others See Us.

Appendices: Reflective Self-Assessment.

1: The Communication Display Portfolio Exchange Planner.

2: Presenting Across Cultures.

3: Suggestions for Users.

Further Reading.

References.

Index.

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