Professional Communication in International Settings / Edition 1

Professional Communication in International Settings / Edition 1

by Yuling Pan, Suzanne Wong Scollon, Ron Scollon
     
 

ISBN-10: 0631225099

ISBN-13: 9780631225096

Pub. Date: 02/25/2002

Publisher: Wiley

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally

Overview

In today's global business environment it is necessary to communicate successfully across cultural boundaries of languages, styles, and values. Professional Communication in International Settings provides a practical way to help individuals deal with a variety of cultural practices by systematically developing their own capacity to learn culturally appropriate behaviors and actions.

  • Proposes a new approach to intercultural communication.
  • Includes training material that illustrates how to effectively develop intercultural communication.
  • Represents the outcome of thirty years of consultation experience as well as six years of research in Hong Kong, Finland, and Beijing.

Product Details

ISBN-13:
9780631225096
Publisher:
Wiley
Publication date:
02/25/2002
Edition description:
New Edition
Pages:
252
Product dimensions:
6.04(w) x 8.97(h) x 0.74(d)

Table of Contents

List of Figures.

Preface.

1.Analyzing Communication in the International Workplace.

2. The Telephone Call: When Technology Intervenes.

3. The Resumé: A Corporate "Trojan Horse".

4. The Presentation: From Dale Carnegie to Ananova the Avatar.

5. The Meeting: Action or Ratification?.

6. The Reflective View: Seeing Ourselves as Others See Us.

Appendices: Reflective Self-Assessment.

1: The Communication Display Portfolio Exchange Planner.

2: Presenting Across Cultures.

3: Suggestions for Users.

Further Reading.

References.

Index.

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