Professional Management of Housekeeping Operations

Professional Management of Housekeeping Operations

by Robert J. Martin, Thomas J. A. Jones
     
 

Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and

…  See more details below

Overview

Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.

Product Details

ISBN-13:
9780471547792
Publisher:
Wiley
Publication date:
04/14/1992
Edition description:
Older Edition
Pages:
480
Product dimensions:
8.85(w) x 11.33(h) x 1.12(d)

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >