Promising Care: How We Can Rescue Health Care by Improving It / Edition 1

Hardcover (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $23.14
Usually ships in 1-2 business days
(Save 48%)
Other sellers (Hardcover)
  • All (14) from $23.14   
  • New (12) from $23.14   
  • Used (2) from $35.79   

Overview

From the Commentaries

"'My Right Knee' was a personal turning point for me, and it raised the bar for the health care industry ... I wasn't quite prepared to hear a speech that would provide a defining moment in my own leadership journey and quest for quality."
—Gary S. Kaplan, MD

"Tomorrow's leaders will need Berwick's stunning ability to bridge and balance tensions without collapsing them, to hold contradictions."
—Diana Chapman Walsh, PhD

"As in all of his speeches, whether to an audience unfamiliar with the mortal drama of illness and privation or to those steeped in its complexities, Don Berwick signals the urgency and pathos of a wounded world."
—Paul Farmer, MD, PhD

"Dr. Berwick is masterful at the use of stories to convey memorable and vivid messages that are vital to the humanistic core as well as the modern challenge of medicine."
—Christine K. Cassel, MD

"It takes someone like Don Berwick to shake us out of our biomedical mindset and remind us that we are dealing not just with a disease, but with a person often buffeted by factors we can't quantify or control."
—Mark D. Smith, MD, MBA

Read More Show Less

Product Details

  • ISBN-13: 9781118795880
  • Publisher: Wiley
  • Publication date: 12/4/2013
  • Series: Jossey-Bass Public Health Series
  • Edition number: 1
  • Pages: 320
  • Sales rank: 501,139
  • Product dimensions: 9.00 (w) x 6.20 (h) x 1.10 (d)

Meet the Author

Donald M. Berwick, MD, MPP, FRCP, is president emeritus and senior fellow at the Institute for Healthcare Improvement (IHI), an organization that he cofounded and led for eighteen years. He is one of the nation's leading authorities on health care quality and improvement. In July 2010, President Obama appointed Dr. Berwick to the position of administrator of the Centers for Medicare & Medicaid Services (CMS), which he held until December 2011. A pediatrician by background, Dr. Berwick has served as clinical professor of Pediatrics and Health Care Policy at the Harvard Medical School, professor of Health Policy and Management at the Harvard School of Public Health, and a member of the staffs of Boston Children's Hospital, Massachusetts General Hospital, and Brigham and Women's Hospital. Dr. Berwick is the author of Escape Fire and coauthor of the books, Curing Health Care and New Rules, also available from Jossey-Bass.

Read More Show Less

Table of Contents

Preface ix

Acknowledgments xiii

The Author xv

The Commentary Authors xvii

Introduction by Maureen Bisognano xxvii

1 My Right Knee 1

Commentary by Gary S. Kaplan

2 Some Is Not a Number, Soon Is Not a Time 25

Commentary by C. Joseph McCannon

3 Power 45

Commentary by Dale Ann Micalizzi

4 Mont Sainte-Victoire 67

Commentary by Jason Leitch

5 A Message for Ramesh 89

Commentary by Paul Farmer

6 Eating Soup with a Fork 101

Commentary by Paul B. Batalden

7 What “Patient-Centered” Should Mean: Confessions of an Extremist 123

Commentary by Frederick S. Southwick

8 Tense 137

Commentary by Jessica Berwick

9 A Transatlantic Review of the NHS at Sixty 155

Commentary by Lord Nigel Crisp

10 The Epitaph of Profession 165

Commentary by Christine K. Cassel

11 Squirrel 177

Commentary by Diana Chapman Walsh

12 You Decide 195

Commentary by Beverley H. Johnson

13 The Moral Test 205

Commentary by Tom Daschle

14 New Health System—New Professionalism 223

Commentary by James Reason

15 To Isaiah 235

Commentary by Mark D. Smith

16 And We Said, “No” 245

Commentary by Patricia A. Gabow

Index 267

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)