Protocol Analysis: Verbal Reports as Data / Edition 2

Protocol Analysis: Verbal Reports as Data / Edition 2

by K. Anders Ericsson, Herbert A. Simon
     
 

ISBN-10: 0262550237

ISBN-13: 9780262550239

Pub. Date: 04/13/1993

Publisher: MIT Press

Since the publication of Ericsson and Simon's ground-breaking work in the early 1980s, verbal data has been used increasingly to study cognitive processes in many areas of psychology, and concurrent and retrospective verbal reports are now generally accepted as important sources of data on subjects' cognitive processes in specific tasks. In this revised edition of

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Overview

Since the publication of Ericsson and Simon's ground-breaking work in the early 1980s, verbal data has been used increasingly to study cognitive processes in many areas of psychology, and concurrent and retrospective verbal reports are now generally accepted as important sources of data on subjects' cognitive processes in specific tasks. In this revised edition of the book that first put protocol analysis on firm theoretical ground, the authors review major advances in verbal reports over the past decade, including new evidence on how giving verbal reports affects subjects' cognitive processes, and on the validity and completeness of such reports.

In a substantial new preface Ericsson and Simon summarize the central issues covered in the book and provide an updated version of their information-processing model, which explains verbalization and verbal reports. They describe new studies on the effects of verbalization, interpreting the results of these studies and showing how their theory can be extended to account for them.

Next, they address the issue of completeness of verbally reported information,reviewing the new evidence in three particularly active task domains. They conclude by citing recent contributions to the techniques for encoding protocols, raising general issues, and proposing directions for future research.

All references and indexes have been updated.

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Product Details

ISBN-13:
9780262550239
Publisher:
MIT Press
Publication date:
04/13/1993
Series:
Bradford Books Series
Edition description:
revised edition
Pages:
499
Product dimensions:
6.00(w) x 9.00(h) x 1.00(d)
Age Range:
18 - 17 Years

Table of Contents

Foreword
Preface to the Revised Edition
Ch. 1Introduction and Summary1
1.1Using Verbal Reports: Some Issues1
1.2The Processing Model10
1.3Types of Verbalizing Procedures15
1.4Two Challenges to Verbal Reports24
1.5Verbal Reports of Cognitive States and Structures30
1.6Verbal Reports in Assessment Studies40
1.7History of Verbal Reports and Introspection48
Ch. 2Effects of Verbalization63
2.1Verbalization and Thinking63
2.2Experimental Studies of Verbalizing Without Recoding68
2.3Thinking-Aloud Processes78
2.4Review of Empirical Studies83
Ch. 3Completeness of Reports109
3.1Three Viewpoints109
3.2Recognition Processes120
3.3Information About Cognitive States130
3.4What Is Reported?135
3.5Learning Without Awareness137
3.6Retrospective Reports of Earlier Cognitive Processes148
3.7Insight and Access to Solution Ideas159
Ch. 4Inferences From Verbal Data169
4.1Requirements for Using Verbal Data169
4.2Memory as Evidence for Heeding182
4.3Inferences from Verbal Reports184
4.4Generalizations About Cognitive Processes196
4.5Direct Assessment of General Processes204
4.6Verbal Reports and Theories215
Ch. 5Model of Verbalization221
5.1General Model and Assumptions221
5.2Concurrent Verbalization225
5.3Incomplete Verbalization of Information in STM247
5.4Implications for Protocol Analysis257
Ch. 6Methods for Protocol Analysis261
6.1Early Protocol Analysis261
6.2Introduction to Techniques of Protocol Analysis263
6.3Methodological Issues274
6.4Reliability and Validity of Encoding287
6.5Effective Protocol Analysis Procedures309
Ch. 7Techniques of Protocol Analysis313
7.1Informal Protocol Analysis313
7.2Using a Theory for Protocol Prediction319
7.3Characteristics of Generated Information: Representations320
7.4Sequences of Heeded Information330
7.5Processes With Alternative Realizations348
7.6Reliability of Verbal Reports356
Appendix375
Bibliography381
Author Index425
Subject Index435

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