Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology / Edition 4

Psychology Applied to Work: An Introduction to Industrial and Organizational Psychology / Edition 4

by Paul M. Muchinsky
     
 

ISBN-10: 0534166202

ISBN-13: 9780534166205

Pub. Date: 01/01/1993

Publisher: Wadsworth Publishing Company

This text is recognized as the leading seller for the Industrial/Organizational psychology course; and Muchinsky is one of only a few educators within the field of I/O psychology who has been awarded a Distinguished Professorship.
From important new issues like violence in the workplace, reorganization and downsizing, work stress, and cultural diversity training,

Overview

This text is recognized as the leading seller for the Industrial/Organizational psychology course; and Muchinsky is one of only a few educators within the field of I/O psychology who has been awarded a Distinguished Professorship.
From important new issues like violence in the workplace, reorganization and downsizing, work stress, and cultural diversity training, to such key topics as job satisfaction, Muchinsky's Psychology Applied to Work offers the information and practical insights that help students understand this quickly evolving field. Using real company examples throughout the book, the author consistently relates on-the-job situations to the best practices offered by industrial and organizational psychology. Key updates and enhancements throughout this Sixth Edition help students understand the social, cultural, and structural changes affecting business and the workplace, as well as their impact on employers and employees.

Product Details

ISBN-13:
9780534166205
Publisher:
Wadsworth Publishing Company
Publication date:
01/01/1993
Series:
Psychology Series
Edition description:
Older Edition
Pages:
738
Product dimensions:
7.87(w) x 9.84(h) x (d)

Table of Contents

Section 1The Foundations of Industrial/Organizational (I/O) Psychology1
1The Historical Background of I/O Psychology3
Industrial/Organizational Psychology4
Licensing and Certification of Psychologists7
The History of I/O Psychology8
Cross-Cultural I/O Psychology20
The Mandate of I/O Psychology21
2Research Methods in I/O Psychology23
The Empirical Research Process24
Ethical Problems in Research50
Research in Industry52
Case Study: How Should I Study This?54
Info Trac Articles56
Section 2Personnel Psychology57
3Criteria: Standards for Decision Making59
Conceptual Versus Actual Criteria61
Criterion Deficiency, Relevance, and Contamination62
Criterion Development64
Job Analysis66
Job Evaluation77
Job Performance Criteria82
Expanding Our View of Criteria88
Concluding Comments89
Case Study: Who Gets the Scholarship?90
Info Trac Articles91
4Predictors: Psychological Assessments93
Assessing the Quality of Predictors94
Psychological Tests and Inventories100
Ethical Standards in Testing102
Sources of Information About Testing103
Test Content103
Interviews114
Assessment Centers116
Work Samples and Situational Exercises119
Biographical Information121
Letters of Recommendation123
New and Controversial Methods of Assessment125
Overview and Evaluation of Predictors129
Case Study: How do We Hire Police Officers?131
Info Trac Articles132
5Personnel Decisions134
The Legal Context for Personnel Decisions135
Recruitment140
A Model of Personnel Decisions144
Regression Analysis145
Validity Generalization150
Selection152
Test Utility and Organizational Efficiency164
Placement and Classification165
Case Study: Just Give Me a Chance167
Info Trac Articles169
6Training and Development170
Learning and Task Performance172
The Strategic Value of Training and Development173
The Pretraining Environment174
Assessing Training Needs175
Methods and Techniques of Training179
Management Development Issues187
The Posttraining Environment197
Evaluation Criteria of Training Programs198
Case Study: Train or Select?202
Info Trac Articles203
7Performance Appraisal205
Using the Results of Performance Appraisals207
Performance Appraisal and the Law210
Sources of Performance Appraisal Information211
Rater Training223
Rater Motivation224
Contextual Performance226
Self- and Peer Appraisals227
Feedback of Appraisal Information to Employees229
Concluding Comments231
Case Study: What Do You Do with Poor Performers?232
Info Trac Articles233
Section 3Organizational Psychology235
8Organizations and Work Teams237
Three Theories of Organizations238
Organizational Structure244
Components of Social Systems252
Work Teams258
Concluding Comments266
Case Study: Should We Use Work Teams?267
Info Trac Articles268
9Organizational Attitudes and Behavior270
Employee Attitudes271
Organizational Justice275
A Taxonomy of Justice Classes279
Organizational Citizenship Behavior281
The Psychological Contract284
Individual Responses to Downsizing289
The Psychology of Mergers and Acquisitions292
Antisocial Behavior in the Workplace295
Concluding Comments298
Case Study: Where Should the Ax Fall?299
Info Trac Articles301
10Stress and Well-Being at Work302
Environmental Influences on Mental Health303
The Concept of Mental Health305
Work Stress307
Work/Family Conflict314
Dual-Career Families320
The Psychological Effects of Unemployment322
Concluding Comments326
Case Study: Two Siblings, Two Lifestyles327
Info Trac Articles328
11Work Motivation330
Five Critical Concepts in Motivation331
Work Motivation Theories332
Overview and Synthesis of Work Motivation Theories354
The Application of Motivational Strategies358
Case Study: What to Do with Harry?359
Info Trac Articles361
12Leadership362
Major Topics in Leadership Research363
Theoretical Approaches to Leadership366
Transformational and Charismatic Leadership379
The Implicit Leadership Theory382
Substitutes for Leadership383
Points of Convergence Among Approaches384
Cross-Cultural Leadership Issues386
Diversity Issues in Leadership387
Concluding Comments388
Case Study: Which Direction Should We Follow?389
Info Trac Articles390
Section 4The Work Environment393
13Job Design and Organization Development: Creating High-Performance Organizations395
To Alter the Worker or Workplace?396
Job Design397
Effectiveness of Job Redesign Programs402
Organizational Implications of Job Redesign403
Organization Development (OD)405
Empowerment414
Major OD Interventions415
Empirical OD Research421
Values and Ethics in OD423
Case Study: How Do I Create Teamwork?426
Info Trac Articles427
14Union/Management Relations429
What Is a Union?430
Unions as Organizations433
The Formation of a Union433
The Labor Contract435
Influence of Unions on Nonunionized Companies445
Behavioral Research on Union/Management Relations445
I/O Psychology and Industrial Relations450
Concluding Comments454
Case Study: Should We Let in a Labor Union?454
Info Trac Articles456
15Ergonomics and Work Conditions458
Ergonomic Approaches to Work Design460
Human/Computer Interactions in the Workplace466
Safety and Accidents467
Physical Stressors in the Workplace475
Work Schedules482
Alcoholism and Drug Abuse in the Workplace487
Case Study: Will Life Ever Get Back to Normal?489
Info Trac Articles491
16The Changing Nature of Work492
Info Trac Articles503

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