The Psychology of Safety Handbook / Edition 2

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Overview

Revised and updated from the bestselling book that has become required reading for Certified Safety Professional status, the New Edition con tains fifty percent more information. Companies can't improve their sa fety performance to enviable levels without addressing human behavior and attitude effectively. The only comprehensive text on the psycholog y of the human dynamics of safety, The Psychology of Safety Handbook s hows safety professionals, and those in charge of safety in their orga nizations how to apply psychology to improve safety and health. It is still the only comprehensive, one-stop resource on the human dynamics of safety.

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Product Details

  • ISBN-13: 9781566705400
  • Publisher: Taylor & Francis
  • Publication date: 12/28/2000
  • Edition description: REV
  • Edition number: 2
  • Pages: 560
  • Sales rank: 630,948
  • Product dimensions: 7.30 (w) x 10.29 (h) x 1.40 (d)

Table of Contents

ORIENTATION AND ALIGNMENT
Choosing the Right Approach
Selecting the Best Approach
The Fallacy of Relying on Common Sense
Start with Behavior
Starting with Theory
The Mission Statement
Theory as a Map
Behavior-Based vs. Person-Based Approaches
Paradigm Shifts for Total Safety
The Old Three Es
Three New Es
Shifting Paradigms
Enduring Values

HUMAN BARRIERS TO SAFETY
The Complexity of People
Fighting Human Nature
Cognitive Failures
Interpersonal Factors
Sensation, Perception, and Perceived Risk
An Example of Selective Sensation or Perception
Perceived Risk
Risk Compensation
Stress vs. Distress
What is Stress?
Identifying Stressors
Coping with Stressors
Attributional Bias

BEHAVIOR-BASED PSYCHOLOGY
Basic Principles
Primacy of Behavior
Direct Assessment and Evaluation
Intervention by Managers and Peers
Learning from Experience
Defining Critical Behaviors
The DO IT Process
Defining Target Behaviors
Observing Behavior
Two Basic Approaches
Behavioral Safety Analysis
Reducing Behavioral Discrepancy
Behavior-Based Safety Training
Intervention and the Flow of Behavior Change

BEHAVIOR-BASED INTERVENTION
Intervening with Activators
Principle #1: Specify Behavior
Principle #2: Maintain Salience with Novelty
Principle #3: Vary the Message
Principle #4: Involve the Target Audience
Principle #5: Activate Close to Response Opportunity
Principle #6: Implicate Consequences
Intervening with Consequences
The Power of Consequences
Managing Consequences for Safety
"Dos" and "Don'ts" of Safety Rewards
Intervening as a Behavior-Change Agent
Selecting an Intervention Approach
Intervening as a Safety Coach
The Safety Coaching Process
What Can a Safety Coach Achieve?
Self Appraisal of Coaching Skills
Intervening with Supportive Conversation
The Power of Conversation
The Art of Improving Conversation
Conversation for Safety Management
Recognizing Safety Achievement
Receiving Recognition Well
Quality Safety Celebrations
Choosing the Best Management Conversation

ACTIVELY CARING FOR SAFETY
Understanding Actively Caring
What is Actively Caring?
The Psychology of Actively Caring
Deciding to Actively Care
A Consequence Analysis of Actively Caring
The Power of Context
The Person-Based Approach to Actively Caring
Actively Caring From the Inside
Measuring Actively Caring States
Theoretical Support for the Actively Caring Model
Research Support for the Actively Caring Model
Actively Caring and Emotional Intelligence
Increasing Actively Caring Behaviors
Enhancing the Actively Caring Person States
The Power of Choice
Directly Increasing Actively Caring Behaviors
The Reciprocity Principle
Commitment and Consistency

PUTTING IT ALL TOGETHER
Promoting High-Performance Teamwork
Paradigm Shifts for Teamwork
When Teams Don't Work Well
Cultivating High-Performance Teamwork
The Developmental Stages of Teamwork
Evaluating for Continuous Improvement
Measuring the Right Stuff
Developing a Comprehensive Evaluation Process
Cooking Numbers for Evaluation
Evaluating Costs and Benefits
You Cannot Measure Everything
Obtaining and Maintaining Involvement
Starting the Process
Cultivating Continuous Support
Overcoming Resistance to Change
Planning for Safety Generalization
Building and Sustaining Momentum
Reviewing the Principles
The 50 Principles
Subject Index
Name Index

Each chapter also includes In Conclusion and Reference sections.

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