Public Sector Management: Theory, Critique and Practice

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1994 Hard cover New. No dust jacket. Sewn binding. Cloth over boards. 320 p. Contains: Illustrations. Published in Association with the Open University. Audience: General/trade. ... NEW / no dust jacket. Read more Show Less

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Overview

Drawing together key contributions to the field, this innovative Reader provides a broad-ranging overview of both the theory and practice of public service management. The book: outlines the social, political and economic contexts in which management has emerged as a crucial issue in the public sector of modern democratic countries; introduces the major theories, issues and concepts involved in defining and understanding public sector management; analyzes some of the key values underpinning the idea of the public domain; and examines some of the main challenges in terms of particular strategies, techniques and competences which have been proposed to improve management for public services.

Public Sector Management is

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Product Details

Table of Contents

Preface
Acknowledgements
1 Rationalism in Politics 4
2 Governmentality 11
3 Limited Government 25
4 The Criterion of Efficiency 37
5 Management in the Public Domain 54
6 Professional Ethics, Government Agenda and Differential Information 71
7 Charges as Contested Signals 87
8 Organizational Status and Performance: summary of the findings 107
9 Lawyers Go to Hospital 128
10 Accounting and the Pursuit of Efficiency 145
11 Implementation and Ambiguity 160
12 Investigating Policy Coordination: issues and hypotheses 171
13 Interpretations and Implications 193
14 Performance Indicators: 'backseat driving' or 'hands off' control 208
15 Doing Well While Doing Good: dilemmas of performance measurement in nonprofit organizations and the need for a multiple-constituency approach 220
16 The Welfare State, the Professions and Citizens 237
17 Consumerism and the Public Sector: how well does the coat fit? 250
18 Organizational Culture; origins and weaknesses 265
19 Personnel and Public Management 281
Index 295
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