Public Sector Performance / Edition 1

Public Sector Performance / Edition 1

by Richard Kearney, Evan Berman
     
 

View All Available Formats & Editions

ISBN-10: 0813368286

ISBN-13: 9780813368283

Pub. Date: 03/01/1999

Publisher: Westview Press


Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public

Overview


Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today’s public managers, helping them to reconstruct the public’s confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

Product Details

ISBN-13:
9780813368283
Publisher:
Westview Press
Publication date:
03/01/1999
Series:
ASPA Classics Series
Edition description:
REV
Pages:
388
Product dimensions:
5.90(w) x 9.00(h) x 1.10(d)
Lexile:
1440L (what's this?)

Customer Reviews

Average Review:

Write a Review

and post it to your social network

     

Most Helpful Customer Reviews

See all customer reviews >