Public Sector Performance: Management, Motivation and Measurement

Public Sector Performance: Management, Motivation and Measurement

by Richard Kearney, Evan M. Berman
     
 

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Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public

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Overview

Confronted with rising citizen discontent, the Reinventing Government movement, and new technological challenges, public organizations everywhere are seeking means of improving their performance. Their quest is not new, rather, the concern with improving the performance of government organizations has existed since the Scientific Management Movement. Public Sector Performance brings together in a single volume the classic, enduring principles and processes that have defined the field of public sector performance, as written in the words of leading practitioners and scholars. Taken as a whole, this volume provides a performance compass for today’s public managers, helping them to reconstruct the public’s confidence in, and support of, government.Defined here as managing public organizations for outcomes, performance is examined in all its varied dimensions: organizing work, managing workers, measuring performance, and overcoming resistance to performance-enhancing innovations. The selected articles are interesting, thought provoking, and instructive. They are classics in that they have been widely cited in the scholarly literature and have enduring value to public managers who seek to understand the many dimensions of performance. The book is organized into three sections: Performance Foundations, Performance Strategies, and Performance Measurement. Excerpts from additional selected articles feature special topics and wisdom from performance experts.

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Editorial Reviews

Booknews
Offers a collection of articles previously published in journals sponsored by the American Society for Public Administration, selected for their enduring value and their frequent citations in the literature of the field. Chapters also include boxes with excerpts from other, less well-known articles. Articles discuss the process of organizational improvement and impediments to its success, examine specific performance management strategies, and address issues of performance measurement. Annotation c. Book News, Inc., Portland, OR (booknew.com)

Product Details

ISBN-13:
9780813368276
Publisher:
Westview Press
Publication date:
05/27/1999
Series:
ASPA Classics Series
Pages:
384

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