Overview

This is a book about the use of personal influence, protektzia, in Israel. All over the world, in both democratic and socialist societies, there exists some degree of recognition of the rights of citizens to complain about unjust treatment in organizational encounters. While the goals and actual functioning of complaint-handling devices may vary, bureaucratic role relations are ideally governed by the principles of universalism, specificity, and affective neutrality. In fact, patterns of actual behavior ...
See more details below
Pulling Strings

Available on NOOK devices and apps  
  • NOOK Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$26.95
BN.com price

Overview

This is a book about the use of personal influence, protektzia, in Israel. All over the world, in both democratic and socialist societies, there exists some degree of recognition of the rights of citizens to complain about unjust treatment in organizational encounters. While the goals and actual functioning of complaint-handling devices may vary, bureaucratic role relations are ideally governed by the principles of universalism, specificity, and affective neutrality. In fact, patterns of actual behavior frequently differ dramatically from this model, giving rise to practices from bribery and embezzlement to nepotism, patronage, and what is referred to in the United States as "pulling strings." In Israel, protektzia is widespread.

This book is a major contribution to the systematic sociological study of this phenomenon. Drawing on the literature on the functioning of public administration around the world, Danet develops a theory about the conditions under which deviations from universalistic norms occur, distinguishing four patterns of organizational culture. The theory is then tested in a case study of bureaucratic encounters in Israel.

Danet's fascinating study brings new insights to the debate regarding the cultural contradictions that continue to confront the still-emerging Israeli society. The conclusions and classifications of her theory prove invaluable as well to all those interested iorganizational culture, comparative public administration, and dispute-processing in general.
Read More Show Less

Product Details

  • ISBN-13: 9781438400464
  • Publisher: State University of New York Press
  • Publication date: 9/30/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • File size: 799 KB

Meet the Author

Brenda Danet is Associate Professor of Sociology and Communications at the Hebrew University of Jerusalem.
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)