Quality Improvement / Edition 9

Hardcover (Print)
Rent
Rent from BN.com
$47.55
(Save 75%)
Est. Return Date: 05/29/2015
Buy Used
Buy Used from BN.com
$112.35
(Save 41%)
Item is in good condition but packaging may have signs of shelf wear/aging or torn packaging.
Condition: Used – Good details
Used and New from Other Sellers
Used and New from Other Sellers
from $101.70
Usually ships in 1-2 business days
(Save 46%)
Other sellers (Hardcover)
  • All (13) from $101.70   
  • New (7) from $102.13   
  • Used (6) from $101.70   
Close
Sort by
Page 1 of 2
Showing 1 – 10 of 13 (2 pages)
Note: Marketplace items are not eligible for any BN.com coupons and promotions
$101.70
Seller since 2005

Feedback rating:

(49739)

Condition:

New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.

Very Good
Ships same day or next business day via UPS (Priority Mail for AK/HI/APO/PO Boxes)! Used sticker and some writing and/or highlighting. Used books may not include working access ... code or dust jacket. Read more Show Less

Ships from: Columbia, MO

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$102.13
Seller since 2010

Feedback rating:

(160)

Condition: New
ETA - Standard Mail takes 6-10 business days & Expedited Mail takes 4-6 business days to deliver an item. We do not ship to APO-FPO addresses.

Ships from: Missouri City, TX

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$119.26
Seller since 2015

Feedback rating:

(222)

Condition: Good
Hardcover 9th Edition text. Hardcover. CLEAN INSIDE! NO WRITING OR HIGHLIGHTING!! very light cover wear!. Ships fast. Expedited shipping 2-4 business days; Standard shipping 7-14 ... business days. Ships from USA! Read more Show Less

Ships from: Pittsburg, KS

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$120.00
Seller since 2009

Feedback rating:

(1904)

Condition: Good
2012 Hardcover Good Books have varying amounts of wear and highlighting. Usually ships within 24 hours in quality packaging. Satisfaction guaranteed. This item may not include ... any CDs, Infotracs, Access cards or other supplementary material. Read more Show Less

Ships from: Lincoln, NE

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$141.59
Seller since 2008

Feedback rating:

(18400)

Condition: Acceptable
Used, Acceptable Condition, may show signs of wear and previous use. Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.

Ships from: Westminster, MD

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$144.85
Seller since 2010

Feedback rating:

(444)

Condition: Acceptable
Upper Saddle River 2012 Hard cover United States ed of 9th revised ed. Fair. 288 p. Illustrations. Intended for college/higher education audience.

Ships from: Ogden, UT

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$149.95
Seller since 2014

Feedback rating:

(31)

Condition: Acceptable
Upper Saddle River 2012 Hard cover United States ed of 9th revised ed. Fair. 288 p. Illustrations. Intended for college/higher education audience.

Ships from: Pueblo West, CO

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$150.40
Seller since 2008

Feedback rating:

(18400)

Condition: New
Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.

Ships from: Westminster, MD

Usually ships in 1-2 business days

  • Canadian
  • International
  • Standard, 48 States
  • Standard (AK, HI)
$150.41
Seller since 2005

Feedback rating:

(49739)

Condition: New
Ships same day or next business day! UPS(AK/HI Priority Mail)/ NEW book

Ships from: Columbia, MO

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
  • Express, 48 States
  • Express (AK, HI)
$154.78
Seller since 2009

Feedback rating:

(11113)

Condition: New
New Book. Shipped from UK within 10 to 14 business days. Established seller since 2000.

Ships from: Secaucus, NJ

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 2
Showing 1 – 10 of 13 (2 pages)
Close
Sort by

Overview

Formerly titled Quality Control, the field's most accessible introduction to quality has been renamed and revamped to focus on quantitative aspects of quality improvement. New chapters on Lean Enterprise, Six Sigma, Experimental Design, and Taguchi's Quality Engineering have been added, and this new Ninth Edition adds comprehensive coverage of fundamental statistical quality improvement concepts. A practical state-of-the-art approach is stressed throughout, and sufficient theory is presented to ensure that students develop a solid understanding of basic quality principles. To improve accessibility, probability and statistical techniques are presented through simpler math or developed via tables and charts. As with previous editions, this text is written to serve a widely diverse audience of students, including the growing number of "math shy" individuals who must play key roles in quality improvement.

Read More Show Less

Product Details

  • ISBN-13: 9780132624411
  • Publisher: Prentice Hall
  • Publication date: 1/25/2012
  • Edition description: New Edition
  • Edition number: 9
  • Pages: 288
  • Sales rank: 344,437
  • Product dimensions: 8.50 (w) x 11.00 (h) x 0.60 (d)

Table of Contents

1. Introduction to Quality Improvement

2. Lean Enterprise

3. Six Sigma

4. Statistical Process Control

5. Fundamentals of Statistics

6. Control Charts for Variables

7. Additional SPC Techniques for Variables

8. Fundamentals of Probability

9. Control Charts for Attributes

10. Acceptance Sampling.

11. Reliability

12. Management and Planning Tools

13. Experimental Design

14. Taguchi’s Quality Engineering

Appendix

Table A. Areas under the Normal Curve

Table B. Factors for Computing Central Lines and 3 Control Limits for S, and R Charts

Table C. The Poisson Distribution

Table D. Random Numbers

Table E. Commonly Used Conversion Factors

Table-F. Critical Values of T Distribution

Table G-1. Critical Values of F Distribution (a = 0.1)

Table G-2. Critical Values of F Distribution (a = 0.05)

Table G-3. Critical Values of F Distribution (a = 0.01)

Table H. Orthogonal Arrays

Selected Bibliography

Glossary

Answers to Selected Exercises

Index

Read More Show Less

Customer Reviews

Average Rating 1
( 1 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(1)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted October 3, 2012

    No text was provided for this review.

Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)