Quality in the Public Sector

by Jennifer Bean, Lascelles Hussey

Overview

This book presents a variety of basic financial calculations ranging from fractions and percentages, using statistics and spreadsheets, to project appraisal techniques. It is ideal for those working in the public sector that need to be able to present information in a way that demonstrates value for money in the provision of public services. The contents include: Basic Calculations; Using Statistics; Using Spreadsheets; Project Appraisal; Presenting Financial Information

Product Details

ISBN-13:	9781899448746
Publisher:	HB Publications
Publication date:	10/01/2011
Series:	Essential Skills for the Public Sector
Sold by:	Barnes & Noble
Format:	eBook
Pages:	139
File size:	2 MB

About the Author

Jennifer Bean is a highly experienced consultant with an excellent track record of working with non-profit and public sector organisations. She is a UK Chartered Accountants and holds a Masters in Business Administration. Her expertise is in taking business principles and best practice and applying them to public sector organisations in a practical way.
Lascelles Hussey is a highly experienced consultants with an excellent track record of working with non-profit and public sector organisations. He is a UK Chartered Accountants and holds a Masters in Business Administration. His expertise is in taking business principles and best practice and applying them to public sector organisations in a practical way.

Table of Contents

What is quality? Setting quality standards Measuring and monitoring quality Quality management Investing in quality Obtaining recognised quality standards Implementing quality

Editorial Reviews

"This book is a popular title and has been used by many organisations and individuals. It is included on some university reading lists and should be available in all library catalogues."-- HB Publications

From the Publisher