The Quality Technician's Handbook / Edition 6

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An ASQ best-seller, THE QUALITY TECHNICIAN'S HANDBOOK, 6/e covers the core skills that contribute to ongoing quality at the technician level. More comprehensive than competitive texts, it breaks down technical topics into easy-to-follow directions, many of them presented with step-by-step instructions and intuitive visuals. Coverage includes: quality basics, TQM, costs, audits, inspections, drawings, dimensioning, tolerancing, graphical inspection analysis, measurements, surface plate inspection, lot-by-lot acceptance sampling with current ANSI/ASQC standards, SPC, shop mathematics, and more. This edition presents many new and revised review questions, contains answers to odd-numbered questions, adds new coverage of Failure Modes and Effects Analysis (FMEA), and offers updated coverage of other topics, including Geometric Tolerancing.

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Editorial Reviews

From The Critics
In this update of the 2000 text, the president of a California productivity and quality consulting firm reviews the customer- oriented factors shaping quality organizations/systems, the tools and methods used (e.g. statistical process control and shop math), and new standards for lot-by-lot sampling plans. Chapters include review questions; and the book features a glossary, statistical tables, and appended material on manufacturing processes, reliability terms, and nondestructive evaluation methods. Designed for preparation for the American Society for Quality's Certified Quality Technician and Certified Mechanical Inspector. Annotation c. Book News, Inc., Portland, OR (
This text introduces operators, machinists, inspectors, quality technicians, and associate quality engineers to a variety of the basic skills that contribute to the quality of outgoing products. It's intended as a training aid and reference for internal quality technicians training and for courses designed to prepare students for the American Society for Quality's Certified Quality Technicians and Certified Mechanical Inspector examinations. Updated to include the latest revision of the standard (ASME Y 14.5M-1994). Glossaries list relevant terms, processes, and methods. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780132621281
  • Publisher: Prentice Hall
  • Publication date: 4/18/2012
  • Edition number: 6
  • Pages: 336
  • Sales rank: 414,200
  • Product dimensions: 8.50 (w) x 11.00 (h) x 0.70 (d)

Meet the Author

Gary K. Griffith is President of Griffith Training, a productivity and quality consulting firm in Huntington Beach, California. Griffith conducts in-plant and public training courses and seminars on various engineering and quality related topics. He is a Senior Member of the American Society for Quality (ASQ), an ASQ Certified Quality Engineer, and a Fellow of the Institute for Advancement of Engineering (IAE).
During his 35 years of experience, Griffith has held a variety of manufacturing and quality positions, including inspection, inspection supervision, process control engineer/supervisor, quality engineer, quality manager, and process engineering manager. He has also taught courses in quality, engineering, mechanical design, and machine tool technology at El Camino College in Hawthorne, California. He is a firm believer in quality practices and the promotion of quality awareness in order to improve the status of American businesses.
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Table of Contents

1. Introduction to Quality

2. Total Quality Management

3. Quality Costs

4. Quality Audits

5. Inspection Systems and Planning

6. Reading Engineering Drawings

7. Geometric Dimensioning and Tolerancing

8. Graphical Inspection Analysis

9. Common Measuring Tools and Measurements

10. Surface Plate Inspection Methods

11. Special Measuring Equipment and Techniques

12. Lot-by-Lot Acceptance Sampling Plans

13. Statistical Process Control

14. Shop Mathematics

Glossary A. Quality Terms and Definitions

Glossary B. Various Manufacturing Processes

Glossary C. Terms Used in Reliability

Glossary D. Overview of Nondestructive Evaluation Methods

Glossary E. Answers to Odd-Numbered Chapter Review Questions


Appendix Tables

Subject Index

Formulas Index

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This book acquaints readers with a variety of the basic skills that contribute to the quality of outgoing products, and covers various quality assurance, quality control, and inspection topics at the technician level. Operators, machinists, inspectors, quality technicians, and associate quality engineers will find the contents useful as a learning text and a quick reference.

The Quality Technician's Handbook can also be used by other manufacturing, quality, and purchasing personnel as a reference for quality-related subjects. Chapter discussions are arranged so that similar topics are covered with continuity, and the text is written at a level that is easy to understand. Numerous illustrations also help the reader to comprehend the material. In many instances, step-by-step instructions lead the reader through a particular method or technique.

The book has been very effective as a training aid and reference text for internal quality technician training and for courses designed to help the reader prepare for the American Society for Quality's Certified Quality Technician and Certified Mechanical Inspector examinations. This book can be kept in the machinist's or inspector's toolbox as a quick reference for some problems that come up in the shop.

Several changes and additions have been made to this fifth edition:

  • Many new line drawings and photos have been added.
  • Existing line drawings have been revised for clarity.
  • Specific chapter topics have been expanded.
  • More in-chapter practice problems have been included in specific chapters.
  • More review questions have been added in specificchapters.
  • Corrections have been made with regard to errors, clarity of figures, and symbols.
  • Chapter 12, Lot-By-Lot Acceptance Sampling Plans, has been updated to the ANSI/ASQC Z1.4 and Z1.9 standards.
  • The Solutions Manual (for instructors) has been completely rewritten.

For simplicity, many of the solutions to the mathematical problems in this book have been rounded off to one fewer place than the decimal places of the raw data using simple rounding techniques (e.g., 5 or higher, round up). In practice, one should not round intermediate calculations. Only the final answer should be rounded off to significant decimal places.

Product quality is everyone's job, and everyone should be aware of the methods for achieving quality. I sincerely hope that this book will continue to contribute toward that goal.

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