Quality, Warranty and Preventive Maintenance / Edition 1

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Overview

Quality, Warranty and Preventive Maintenance examines the impact of product quality on warranty and maintenance costs and strategies, both from the perspectives of manufacturers and users. In addition, the theories of warranty and preventive maintenance are introduced and discussed. This book should be of interest to researchers in industry and academe, and to quality, warranty and maintenance professionals, specialists and managers with a technical background. It is suitable as a textbook to support graduate-level seminar courses in OR/MS, IE and business administration curricula.
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Editorial Reviews

Booknews
Examines the impact of product quality on warranty and maintenance costs and strategies, from the perspectives of both manufacturers and users. Discusses theories of warranty and preventive maintenance, and investigates what exactly better quality means, how it impacts warranty policies and costs for the manufacturer, and how it effects placement and maintenance strategies and costs for users. Main concepts and tools used for measuring quality improvement are those of stochastic ordering and mixture models. Theoretical base of the work is a time-varying failure-rectification process. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

Table of Contents

1 Introduction 1
2 Reliability and Quality Measures 47
3 Unit Warranties 81
4 Perpetual Warranties 137
5 Extended Warranties 191
6 Preventive Maintenance 229
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