Quantitative Methods in Health Care Management: Techniques and Applications / Edition 2

Quantitative Methods in Health Care Management: Techniques and Applications / Edition 2

by Yasar A. Ozcan
     
 

ISBN-10: 0470434627

ISBN-13: 9780470434628

Pub. Date: 05/18/2009

Publisher: Wiley

This second edition of the text offers an introduction to quantitative methods and techniques for the student or new professional administrator, as well as a reference manual for health care professionals. The revised version greatly expands on the original with a conversion to all Excel-based examples and techniques. The book also includes a comprehensive set of

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Overview

This second edition of the text offers an introduction to quantitative methods and techniques for the student or new professional administrator, as well as a reference manual for health care professionals. The revised version greatly expands on the original with a conversion to all Excel-based examples and techniques. The book also includes a comprehensive set of practical methods spanning tactical, operational, and strategic decision-making and analysis for health care managers and administrators. Excel-based macros, templates, and resources will be available online for download.

Product Details

ISBN-13:
9780470434628
Publisher:
Wiley
Publication date:
05/18/2009
Series:
Jossey-Bass Public Health Series, #36
Edition description:
New Edition
Pages:
464
Sales rank:
364,635
Product dimensions:
7.00(w) x 9.20(h) x 1.00(d)

Table of Contents

Tables, Figures, & Exhibits.

Foreword.

Acknowledgments.

The Author.

Introduction.

1 INTRODUCTION TO QUANTITATIVE DECISION-MAKING METHODS IN HEALTH CARE MANAGEMENT.

Historical Background and the Development of Decision Techniques.

The Health Care Manager and Decision Making.

Information Technology (IT) and Health Care Management.

The Scope of Health Care Services, and Recent Trends.

Health Care Services Management.

Distinctive Characteristics of Health Care Services.

Summary.

Key Terms.

2 FORECASTING.

Steps in the Forecasting Process.

Forecasting Approaches.

Summary.

Key Terms.

Exercises.

3 DECISION MAKING IN HEALTH CARE FACILITIES.

The Decision Process.

The Decision Tree Approach.

Decision Analysis with Nonmonetary Values and Multiple Attributes.

Summary.

Key Terms.

Exercises.

4 FACILITY LOCATION.

Location Methods.

Summary.

Key Terms.

Exercises.

5 FACILITY LAYOUT.

Product Layout.

Process Layout.

Summary.

Key Terms.

Exercises.

6 REENGINEERING.

Work Design in Health Care Organizations.

Summary.

Key Terms.

Exercises.

7 STAFFING.

Workload Management Overview.

Summary.

Key Terms.

Exercises.

8 SCHEDULING.

Staff Scheduling.

Summary.

Key Terms.

Exercises.

9 PRODUCTIVITY.

Trends in Health Care Productivity: Consequences of PPS.

Summary.

Key Terms.

Exercises.

10 RESOURCE ALLOCATION.

Linear Programming.

Summary.

Key Terms.

Exercises.

11 SUPPLY CHAIN AND INVENTORY MANAGEMENT.

Health Care Supply Chain.

Summary.

Key Terms.

Exercises.

12 QUALITY CONTROL.

Quality in Health Care.

Quality Measurement and Control Techniques.

Summary.

Key Terms.

Exercises.

13 PROJECT MANAGEMENT.

The Characteristics of Projects.

Summary.

Key Terms.

Exercises.

14 QUEUING MODELS AND CAPACITY PLANNING.

Capacity Analysis and Costs.

Summary.

Key Terms.

Exercises.

15 SIMULATION.

Simulation Process.

Performance Measures and Managerial Decisions.

Summary.

Key Terms.

Exercises.

APPENDIXES.

Appendix A Standard Normal Distribution P(0 < z < x).

Appendix B Standard Normal Distribution P(3.5 < z < 3.5).

Appendix C Cumulative Poisson Probabilities.

Appendix D t Distribution.

References.

Index.

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