Questions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance

Overview

Are You Tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face-to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent?

Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting ...

See more details below
Other sellers (Paperback)
  • All (9) from $10.18   
  • New (5) from $11.29   
  • Used (4) from $10.18   

Overview

Are You Tired of asking questions that seem to disempower rather than motivate your employees? Do you struggle to have effective face-to-face communication with your employees in this age of truncated and abbreviated messages? Would you like to ask the right questions to help you hire and retain the best talent?

Questions That Get Results is a powerful resource that provides managers with the questions that lead to real answers for motivating employees, minimizing conflicting priorities, maximizing working relationships, building trust, holding the team accountable, coaching for greater performance, selling ideas, creating change, and negotiating solutions to internal and external conflicts. If you're a manager who would like to ask the right questions that will get you great results, this book is for you.

Read More Show Less

Product Details

  • ISBN-13: 9780470767849
  • Publisher: Wiley
  • Publication date: 11/30/2010
  • Edition number: 1
  • Pages: 208
  • Sales rank: 1,421,399
  • Product dimensions: 5.90 (w) x 8.90 (h) x 0.70 (d)

Meet the Author

Paul Cherry is founder and Managing Partner at Performance Based Results, an executive sales and leadership development organization. He has worked with 1,200 clients to date and is a recognized authority on client/employee engagement strategies. He is the author of Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants.

Patrick Connor is Managing Partner at Performance Based Results and has worked with more than 100,000 individuals in twelve countries. Patrick's expertise is in executive development and corporate sales training. His personal mission is to help people throughout the world live more profitable and productive lives.

Read More Show Less

Table of Contents

Introduction v

Chapter 1 Questions That Get Results 1

Chapter 2 Questions That Manage Your Team 15

Chapter 3 Questions That Delegate 27

Chapter 4 Questions That Coach 39

Chapter 5 Questions That Motivate 50

Chapter 6 Questions That Hire 70

Chapter 7 Questions That Uncover Goals 92

Chapter 8 Questions That Manage Across 103

Chapter 9 Questions That Manage Upwards 115

Chapter 10 Questions That Develop and Sustain External Business Relationships 127

Chapter 11 Questions That Manage Your Career 146

Chapter 12 Questions That Assess Opportunities 164

Chapter 13 Questions That Manage Your Relationships with Your Kids 182

Acknowledgments 191

Index 193

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing all of 5 Customer Reviews
  • Anonymous

    Posted June 12, 2012

    Were chat room

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted March 28, 2012

    V

    Emberstar go to third result at lol, icewing wants to join.......
    ~Amberclaw

    Was this review helpful? Yes  No   Report this review
  • Posted December 3, 2010

    THE WORD "EMPOWERMENT" WAS INVENTED FOR BOOKS LIKE THIS

    Occasionally, we've asked appropriate questions to unclog a team stalemate, but this book fills our toolbox with hundreds of savvy questions, discussion-engendering questions, and questions make the title of the book true. Even better is that these questions, set within the team context, can be adapted and applied to a vast array of contexts--business teams, educators and administrators, and religious leaders who want to develop greater team ownership and pride and effective results. The book pushes past the usual employee/supervisor protocol to practical, whydidn'tIthinkofthat wisdom. The book's use of the humble interrogatory approach perks up sagging interest, shifts the focus, and leads to more engaging team interaction. What a great book to manage not just a team, but to forge a winning team, or in the words of William Bennis, a "great team." Thanks Cherry and Connor for a very useful tool that works everywhere and anywhere people gather to accomplish goals.

    Was this review helpful? Yes  No   Report this review
  • Posted December 1, 2010

    Must-Read For Managers Who Want Their People to Thrive!

    If you want your business to succeed, you must remember that your team members are people, too. With sales/leadership experts Paul Cherry & Patrick Connor's new book QUESTIONS THAT GET RESULTS (QTGR), they do for leadership questions what Cherry did for sales questions in his 2006 bestseller QUESTIONS THAT SELL. Cherry and Connor have their collective finger on the pulse of what makes people and businesses strong and healthy. They know that when you ask your employees the right questions to find out what they really want and need, the answers you'll get will benefit the manager and his/her entire team in the long run. The managers and issues in QTGR are very relatable, and their stories are told with wit and verve. If you're serious about helping your team be the best that it can be while doing so with a positive outlook, compassion, and camaraderie, QTGR will become your office bible!

    Was this review helpful? Yes  No   Report this review
  • Anonymous

    Posted December 1, 2010

    No text was provided for this review.

Sort by: Showing all of 5 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)