Quiet: The Power of Introverts in a World That Can't Stop Talking [NOOK Book]

Overview

The book that started the Quiet Revolution

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to ...

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Quiet: The Power of Introverts in a World That Can't Stop Talking

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Overview

The book that started the Quiet Revolution

At least one-third of the people we know are introverts. They are the ones who prefer listening to speaking; who innovate and create but dislike self-promotion; who favor working on their own over working in teams. It is to introverts—Rosa Parks, Chopin, Dr. Seuss, Steve Wozniak—that we owe many of the great contributions to society. 

In Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She charts the rise of the Extrovert Ideal throughout the twentieth century and explores how deeply it has come to permeate our culture. She also introduces us to successful introverts—from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Passionately argued, superbly researched, and filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves.

Now with Extra Libris material, including a reader’s guide and bonus content

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Editorial Reviews

From Barnes & Noble

In our go get 'em, grab the bull by the horns society few people take the time to notice the one third of us who are introverts and wonder what talents this quiet constituency possesses. Proud introvert Susan Cain is clearly an exception. When asked by an interviewer on our website why she wrote this book, she answered, "For the same reason that Betty Friedan published The Feminine Mystique in 1963. Introverts are to extroverts what women were to men at that time—second-class citizens with gigantic amounts of untapped talent...Our bias against introversion leads to a colossal waste of talent, energy, and, ultimately, happiness." With its superb research and telling case studies, Quiet serves as a refreshing corrective to decades of ignorance and woeful neglect. Now in trade paperback and NOOK Book.

Publishers Weekly
While American culture and business tend to be dominated by extroverts, business consultant Cain explores and champions the one-third to one-half of the population who are introverts. She defines the term broadly, including “solitude-seeking” and “contemplative,” but also “sensitive,” “humble,” and “risk-averse.” Such individuals, she claims (though with insufficient evidence), are “disproportionately represented among the ranks of the spectacularly creative.” Yet the American school and workplace make it difficult for those who draw strength from solitary musing by over-emphasizing teamwork and what she calls “the new Groupthink.” Cain gives excellent portraits of a number of introverts and shatters misconceptions. For example, she notes, introverts can negotiate as well as, or better than, alpha males and females because they can take a firm stand “without inflaming counterpart’s ego.” Cain provides tips to parents and teachers of children who are introverted or seem socially awkward and isolated. She suggests, for instance, exposing them gradually to new experiences that are otherwise overstimulating. Cain consistently holds the reader’s interest by presenting individual profiles, looking at places dominated by extroverts (Harvard Business School) and introverts (a West Coast retreat center), and reporting on the latest studies. Her diligence, research, and passion for this important topic has richly paid off. (Jan.)
From the Publisher
NEW YORK TIMES BESTSELLER
NPR BESTSELLER
WASHINGTON POST BESTSELLER

LOS ANGELES TIMES BESTSELLER
USA TODAY TOP 50 BESTSELLER
INDIEBOUND BESTSELLER
PUBLISHERS WEEKLY BESTSELLER
Fast Company’s  #1 Best Business book of 2012
INC Magazine’s Best 2012 Books for Entrepreneurs
People Magazine’s 10 Best Books of 2012
O, The Oprah Magazine 10 Favorite Books of 2012
Christian Science Monitor’s Best Books of 2012
GoodReads Nonfiction Choice Award Winner
Audible’s #1 Non-Fiction book of 2012
Amazon’s Best Books of 2012
Barnes & Noble Best Books of 2012
Library Journal’s Best Books of 2012
Kirkus REVIEWS’ Best Books of 2012

“An important book that should embolden anyone who's ever been told, 'Speak up!'”
—People

“Cain offers a wealth of useful advice for teachers and parents of introverts…Quiet should interest anyone who cares about how people think, work, and get along, or wonders why the guy in the next cubicle acts that way. It should be required reading for introverts (or their parents) who could use a boost to their self-esteem.”
—Fortune.com

“Rich, intelligent...enlightening.”
—Wall Street Journal

“An intriguing and potentially life-altering examination of the human psyche that is sure to benefit both introverts and extroverts alike.”
—Kirkus, Starred Review

“Cain gives excellent portraits of a number of introverts and shatters misconceptions.  Cain consistently holds the reader’s interest by presenting individual profiles, looking at places dominated by extroverts (Harvard Business School) and introverts (a West Coast retreat center), and reporting on the latest studies. Her diligence, research, and passion for this important topic has richly paid off.”
—Publishers Weekly

“This book is a pleasure to read and will make introverts and extroverts alike think twice about the best ways to be themselves and interact with differing personality types.”
—Library Journal

“An intelligent and often surprising look at what makes us who we are.”
—Booklist

“Charm and charisma may be one beau ideal, but backed by first-rate research and her usual savvy, Cain makes a convincing case for the benefits of reserve.”
—Harper's Bazaar 

“Quiet is a thought-provoking and fascinating work that reminds us of the dangers of solely listening to the loudest voices.”
—Psych Central

“In this well-written, unusually thoughtful book, Cain encourages solitude seekers to see themselves anew: not as wallflowers but as powerful forces to be reckoned with.”
—Whole Living

“Cain’s Quiet revolution calls us all to rethink the way we value human contribution.”
—Revel In It Mag

“Those who value a quiet, reflective life will feel a burden lifting from their shoulders as they read Susan Cain's eloquent and well documented paean to introversion—and will no longer feel guilty or inferior for having made the better choice!”
—MIHALY CSIKSZENTMIHALYI, author of Flow and Distinguished Professor of Psychology and Management, Claremont Graduate University
 
“Superbly researched, deeply insightful, and a fascinating read, Quiet is an indispensable resource for anyone who wants to understand the gifts of the introverted half of the population.”
—GRETCHEN RUBIN, author of The Happiness Project

“Quiet is a book of liberation from old ideas about the value of introverts. Cain’s intelligence, respect for research, and vibrant prose put Quiet in an elite class with the best books from Malcolm Gladwell, Daniel Pink, and other masters of psychological non-fiction.”
—TERESA AMABILE, Professor, Harvard Business School, and coauthor, The Progress Principle

“As an introvert often called upon to behave like an extrovert, I found the information in this book revealing and helpful. Drawing on neuroscientific research and many case reports, Susan Cain explains the advantages and potentials of introversion and of being quiet in a noisy world.”
—ANDREW WEIL, author of Healthy Aging and Spontaneous Happiness
 
“Susan Cain has done a superb job of sifting through decades of complex research on introversion, extroversion, and sensitivity—this book will be a boon for the many highly sensitive people who are also introverts.”
—ELAINE ARON, author of The Highly Sensitive Person

“Quiet legitimizes and even celebrates the ‘niche’ that represents half the people in the world.”
—GUY KAWASAKI, author of Enchantment: The Art of Changing Hearts, Minds, and Actions
 
“Susan Cain is the definer of a new and valuable paradigm. In this moving and original argument, she makes the case that we are losing immense reserves of talent and vision because of our culture's overvaluation of extroversion. A startling, important, and readable page-turner that will make quiet people see themselves in a whole new light.”
—NAOMI WOLF, author of The Beauty Myth
 
“Superb…A compelling reflection on how the Extrovert Ideal shapes our lives and why this is deeply unsettling. Based on meticulous research, it will open up a new and different conversation on how the personal is political and how we need to empower the legions of people who are disposed to be quiet, reflective, and sensitive.”
—BRIAN R. LITTLE, PH.D., Distinguished Scholar, Department of Social and Developmental Psychology, Cambridge University  
 
“Quiet elevates the conversation about introverts in our outwardly-oriented society to new heights. I think that many introverts will discover that, even though they didn't know it, they have been waiting for this book all their lives.”
—ADAM S. MCHUGH, author of Introverts in the Church
 
“Gentle is powerful... Solitude is socially productive... These important counter-intuitive ideas are among the many reasons to take Quiet to a quiet corner and absorb its brilliant, thought-provoking message.”
—ROSABETH MOSS KANTER, Harvard Business School professor, author of Confidence and SuperCorp
 
“Memo to all you glad-handing, back-slapping, brainstorming masters of the universe out there: Stop networking and talking for a minute and read this book. In Quiet, Susan Cain does an eloquent and powerful job of extolling the virtues of the listeners and the thinkers—the reflective introverts of the world who appreciate that hard problems demand careful thought and who understand that it's a good idea to know what you want to say before you open your mouth.”
—BARRY SCHWARTZ, author of Practical Wisdom and The Paradox of Choice

“A smart, lively book about the value of silence and solitude that makes you want to shout from the rooftops. Quiet is an engaging and insightful look into the hearts and minds of those who change the world instead of tweeting about it.”
—DANIEL GILBERT, professor of psychology, Harvard University, author of Stumbling on Happiness

Library Journal
This book makes me want to go on an unintrovert-like rant. Why is the world set up for loud know-it-alls? Why is brash all-roundedness emphasized in college when singular focus serves so well in many jobs and in relationships? Well, one reason is that even introverts don’t value introverted­ness enough, and everyone misunderstands what it is. Relating personal experience and backing it up with case studies and published research, Cain explains how the quietly confident can take over the world or at least become more content. (LJ 1/12)—Henrietta Thornton-Verma

(c) Copyright 2011. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Library Journal
The introvert/extrovert dichotomy is easily stereotyped in psychological literature: extroverts are buoyant and loud, introverts are shy and nerdy. Here, former corporate lawyer and negotiations consultant Cain gives a more nuanced portrait of introversion. Introverts are by nature more pensive, quiet, and solitary, but they can also act extroverted for the pursuit of their passions. Cain describes and explicates the introvert personality by citing much research (at times so much that readers may be confused about what she is explaining) and going undercover, at one point immersing herself at a Harvard Business School student center and, in a very amusing chapter, at a Tony Robbins seminar, among other case studies. Cain's conclusion is that the introversion or extroversion personality trait is not as simple as an on/off switch but a much more complex expression of a personality. VERDICT This book is a pleasure to read and will make introverts and extroverts alike think twice about the best ways to be themselves and interact with differing personality types. Recommended to all readers.—Maryse Breton, Bibliothèque et Archives nationales du Québec, Montreal
Kirkus Reviews
An enlightened Wall Street survivor exhorts wallflowers everywhere to embrace their solitude-seeking souls and fully appreciate the power of the lone wolf. Could up to one-half of a nation obsessed with Jersey Shore narcissism and American Idol fame really be inhabited by reserved, sensitive types? According to Cain, yes--and we better start valuing their insight. Extroverts have their place, but things can quickly go haywire when we start confusing assertiveness with competence--the economic meltdown on Wall Street was the most stunning recent example. Had there been a few more conscientious, contemplative introverts in the boardroom (and had they made themselves heard), Cain writes, the country's fortunes would now be decidedly different. But today's prevailing susceptibility to "reward sensitivity," as embodied by alpha-dog Wall Street types, wasn't always the norm. Cain provides fascinating insight into how the United States shifted from an introvert-leaning "cult of character" to an extrovert-leaning "cult of personality" ruled by the larger-than-life Tony Robbinses of the world. Readers will learn that the tendency for some to be reserved is actually hardwired, and as every evolutionary biologist will tell you, innate characteristics are there for a reason--to help humans survive and thrive. The author also boldly tackles introverts themselves, as well as the ambivalence many often feel about being relegated to the corner. "Stick to your guns," writes fellow introvert Cain. The author's insights are so rich that she could pen two separate books: one about parenting an introverted child, and another about how to make an introvert/extrovert relationship work. An intriguing and potentially life-altering examination of the human psyche that is sure to benefit both introverts and extroverts alike.
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Product Details

  • ISBN-13: 9780307452207
  • Publisher: Crown Publishing Group
  • Publication date: 1/24/2012
  • Sold by: Random House
  • Format: eBook
  • Pages: 368
  • Sales rank: 253
  • File size: 3 MB

Meet the Author

SUSAN CAIN is the co-founder of Quiet Revolution LLC and the author of the award-winning New York Times bestseller QUIET: The Power of Introverts in A World That Can’t Stop Talking, which has been translated into thirty-six languages, has appeared on many “Best of” lists, and was named the #1 best book of the year by Fast Company magazine, which also named Cain one of its Most Creative People in Business. Cain’s book was the subject of a TIME Magazine cover story, and her writing has appeared in the The New York Times, The Atlantic, The Wall Street Journal, and many other publications. Her record-smashing TED talk has been viewed over 8 million times, and was named by Bill Gates one of his all-time favorite talks. Cain has also spoken at Microsoft, Google, the U.S. Treasury, the S.E.C., Harvard, Yale, West Point and the US Naval Academy. She received Harvard Law School’s Celebration Award for Thought Leadership, the Toastmasters International Golden Gavel Award for Communication and Leadership, and was named one of the world’s top 50 Leadership and Management Experts by Inc. Magazine. She is an honors graduate of Princeton and Harvard Law School. In 2014, Cain partnered with office design company Steelcase to create Susan Cain Quiet Spaces, with a range of architecture, furniture, materials and technology to empower introverts at work.  She lives in the Hudson River Valley with her husband and two sons. You can visit her at www.thepowerofintroverts.com., and follow her on twitter (@susancain).

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Read an Excerpt

Today we make room for a remarkably narrow range of personality styles. We’re told that to be great is to be bold, to be happy is to be sociable. We see ourselves as a nation of extroverts—which means that we’ve lost sight of who we really are. Depending on which study you consult, one third to one half of Americans are introverts—in other words, one out of every two or three people you know. (Given that the United States is among the most extroverted of nations, the number must be at least as high in other parts of the world.) If you’re not an introvert yourself, you are surely raising, managing, married to, or coupled with one.

If these statistics surprise you, that’s probably because so many people pretend to be extroverts. Closet introverts pass undetected on playgrounds, in high school locker rooms, and in the corridors of corporate America. Some fool even themselves, until some life event—a layoff, an empty nest, an inheritance that frees them to spend time as they like— jolts them into taking stock of their true natures. You have only to raise the subject of this book with your friends and acquaintances to find that the most unlikely people consider themselves introverts.

It makes sense that so many introverts hide even from themselves. We live with a value system that I call the Extrovert Ideal—the omnipresent belief that the ideal self is gregarious, alpha, and comfortable in the spotlight. The archetypal extrovert prefers action to contemplation, risk- taking to heed-taking, certainty to doubt. He favors quick decisions, even at the risk of being wrong. She works well in teams and socializes in groups. We like to think that we value individuality, but all too often we admire one type of individual—the kind who’s comfortable “putting himself out there.” Sure, we allow technologically gifted loners who launch companies in garages to have any personality they please, but they are the exceptions, not the rule, and our tolerance extends mainly to those who get fabulously wealthy or hold the promise of doing so.

Introversion—along with its cousins sensitivity, seriousness, and shyness—is now a second- class personality trait, somewhere between a disappointment and a pathology. Introverts living under the Extrovert Ideal are like women in a man’s world, discounted because of a trait that goes to the core of who they are. Extroversion is an enormously appealing personality style, but we’ve turned it into an oppressive standard to which most of us feel we must conform.

The Extrovert Ideal has been documented in many studies, though this research has never been grouped under a single name. Talkative people, for example, are rated as smarter, better- looking, more interesting, and more desirable as friends. Velocity of speech counts as well as volume: we rank fast talkers as more competent and likable than slow ones. The same dynamics apply in groups, where research shows that the voluble are considered smarter than the reticent—even though there’s zero correlation between the gift of gab and good ideas. Even the word introvert is stigmatized—one informal study, by psychologist Laurie Helgoe, found that introverts described their own physical appearance in vivid language ( “green- blue eyes,” “exotic,” “high cheekbones”), but when asked to describe generic introverts they drew a bland and distasteful picture (“ungainly,” “neutral colors,” “skin problems”).

But we make a grave mistake to embrace the Extrovert Ideal so unthinkingly. Some of our greatest ideas, art, and inventions—from the theory of evolution to van Gogh’s sunflowers to the personal computer— came from quiet and cerebral people who knew how to tune in to their inner worlds and the treasures to be found there.

Copyright © 2012 by Susan Cain. From the book QUIET: The Power Of Introverts in a World That Can’t Stop Talking by Susan Cain, published by Crown, a division of Random House, Inc.  Reprinted with permission.

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Table of Contents

Author's Note 13

Introduction: The North and South of Temperament 15

Part 1 The Extrovert Ideal

1 The Rise of the "Mighty Likeable Fellow": How Extroversion Became the Cultural Ideal 43

2 The Myth of Charismatic Leadership: The Culture of Personality, a Hundred Years Later 67

3 When Collaboration Kills Creativity: The Rise of the New Groupthink and the Power of Working Alone 128

Part 2 Your Biology, Your Self?

4 Is Temperament Destiny?: Nature, Nurture, and the Orchid Hypothesis 171

5 Beyond Temperament: The Role of Free Will (and the Secret of Public Speaking for Introverts) 200

6 "Franklin was a Politician, But Eleanor Spoke Out of Conscience": Why Cool is Overrated 225

7 Why Did Wall Street Crash and Warren Buffett Prosper?: How Introverts and Extroverts Think (and Process Dopamine) Differently 266

Part 3 Do All Cultures Have an Extrovert Ideal?

8 Soft Power: Asian-Americans and the Extrovert Ideal 307

Part 4 How to Love, How to Work

9 When Should You Act More Extroverted Than You Really Are? 347

10 The Communication Gap: How to Talk to Members of the Opposite Type 379

11 On Cobblers and Generals: How to Cultivate Quiet Kids in a World That Can't Hear Them 408

Conclusion: Wonderland 447

A Note on the Dedication 452

A Note on the Words Introvert and Extrovert 455

Acknowledgments 459

Notes 465

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Interviews & Essays

SUSAN CAIN ON QUIET FOR BARNES AND NOBLE (followed with a Quiz and Q & A afterward)

Are you an introvert yourself? And if so, how are you handling the tremendous publicity?

Yup, I'm an introvert — and this can make my jam-packed publicity schedule a challenge. There was one day where I gave 21 radio and TV interviews!

But the publicity is also a great gift. I am so passionate about this book that my excitement helps me transcend my normal dislike of the spotlight. I also draw inspiration from the introverted leaders I profiled in QUIET. From Rosa Parks to Eleanor Roosevelt to Gandhi, many of the transformative leaders of the 20th century were shy or quiet people who achieved what they did because they cared so much about their cause. I think that we can all draw strength from their examples.

Who do you see as your ideal reader? Just self-described introverts, or business folks and educators who may be stifling creativity with their insistence on "GroupThink"?

First and foremost, I want to reach introverts whose psyches may have been buffeted by living in a world that favors extroverts. I've received thousands of notes from readers who say that after reading the book they are letting go of a lifetime of guilt and shame. I'm so grateful when readers take the time to write and tell me this, because that has always been my important goal.

But I also hope that QUIET will inspire educators, managers, and clergypeople to rethink some of their standard practices. Our schools, workplaces, and religious institutions are increasingly organized in hyper-stimulating ways that favor groupwork and an extoverted approach. This leads to a colossal waste of talent, energy, and happiness. This is a great problem for introverts, but really it's a problem for us all.

Join the conversation with Susan Cain at her blog, thepowerofintroverts.com.

Quiz:
Are you an introvert?

Take this quiz to find out where you fall on the introvert-extrovert spectrum. Answer each question True or False, choosing the answer that applies to you more often than not.

1. ______ I prefer one-on-one conversations to group activities.
2. ______ I often prefer to express myself in writing.
3. ______ I enjoy solitude.
4. ______ I seem to care about wealth, fame, and status less than my peers.
5. ______ People tell me that I'm a good listener.
6. ______ I'm not a big risk-taker.
7. ______ I enjoy work that allows me to "dive in" with few interruptions.
8. ______ I like to celebrate birthdays on a small scale, with only one or two close friends or family members.
9. ______ People describe me as "soft-spoken" or "mellow."
10. ______ I prefer not to show or discuss my work with others until it's finished.
11. ______ I tend to think before I speak.
12. ______ I often let calls go through to voice-mail.

The more often you answered True, the more introverted you are. If you found yourself with a roughly equal number of True and False answers, then you may be an be an ambivert—yes, there really is such a word. Note: This is an informal quiz, excerpted from Quiet, based on characteristics of introversion commonly accepted by contemporary researchers.

Q & A with Susan Cain, Author of Quiet: The Power of Introverts in a World That Can't Stop Talking

Q: Why did you write the book?
A: For the same reason that Betty Friedan published The Feminine Mystique in 1963. Introverts are to extroverts what women were to men at that time—second-class citizens with gigantic amounts of untapped talent. Our schools, workplaces, and religious institutions are designed for extroverts, and many introverts believe that there is something wrong with them and that they should try to "pass" as extroverts. The bias against introversion leads to a colossal waste of talent, energy, and, ultimately, happiness.

Q: What personal significance does the subject have for you?
A: When I was in my twenties, I started practicing corporate law on Wall Street. At first I thought I was taking on an enormous challenge, because in my mind, the successful lawyer was comfortable in the spotlight, whereas I was introverted and occasionally shy. But I soon realized that my nature had a lot of advantages: I was good at building loyal alliances, one-on-one, behind the scenes; I could close my door, concentrate, and get the work done well; and like many introverts, I tended to ask a lot of questions and listen intently to the answers, which is an invaluable tool in negotiation. I started to realize that there's a lot more going on here than the cultural stereotype of the introvert-as-unfortunate would have you believe. I had to know more, so I spent the past five years researching the powers of introversion.

Q: Was there ever a time when American society valued introverts more highly?
A: In the nation's earlier years it was easier for introverts to earn respect. America once embodied what the cultural historian Warren Susman called a "Culture of Character," which valued inner strength, integrity, and the good deeds you performed when no one was looking. You could cut an impressive figure by being quiet, reserved, and dignified. Abraham Lincoln was revered as a man who did not "offend by superiority," as Emerson put it.

Q: You discuss how we can better embrace introverts in the workplace. Can you explain?
A: Introverts thrive in environments that are not overstimulating—surroundings in which they can think (deeply) before they speak. This has many implications. Here are two to consider: (1) Introverts perform best in quiet, private workspaces—but unfortunately we're trending in precisely the opposite direction, toward open-plan offices. (2) If you want to get the best of all your employees' brains, don't simply throw them into a meeting and assume you're hearing everyone's ideas. You're not; you're hearing from the most vocally assertive people. Ask people to put their ideas in writing before the meeting, and make sure you give everyone time to speak.

Q: Quiet offers some terrific insights for the parents of introverted children. What environment do introverted kids need in order to thrive, whether it's at home or at school?
A: The best thing parents and teachers can do for introverted kids is to treasure them for who they are, and encourage their passions. This means: (1) Giving them the space they need. If they need to recharge alone in their room after school instead of plunging into extracurricular activities, that's okay. (2) Letting them master new skills at their own pace. If they're not learning to swim in group settings, for example, teach them privately. (3) Not calling them "shy"—they'll believe the label and experience their nervousness as a fixed trait rather than an emotion they can learn to control.

Q: What are the advantages to being an introvert?
A: There are too many to list in this short space, but here are two seemingly contradictory qualities that benefit introverts: introverts like to be alone—and introverts enjoy being cooperative. Studies suggest that many of the most creative people are introverts, and this is partly because of their capacity for quiet. Introverts are careful, reflective thinkers who can tolerate the solitude that idea-generation requires. On the other hand, implementing good ideas requires cooperation, and introverts are more likely to prefer cooperative environments, while extroverts favor competitive ones.

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Reading Group Guide

1. Based on the quiz in the book, do you think you’re an introvert, an extrovert, or an ambivert? Are you an introvert in some situations and an extrovert in others?

2. What about the important people in your lives—your partner, your friends, your kids?

3. Which parts of QUIET resonated most strongly with you? Were there parts you disagreed with—and if so, why?

4. Can you think of a time in your life when being an introvert proved to be an advantage?

5. Who are your favorite introverted role models?

6. Do you agree with the author that introverts can be good leaders? What role do you think charisma plays in leadership? Can introverts be charismatic?

7. If you’re an introvert, what do you find most challenging about working with extroverts?

8. If you’re an extrovert, what do you find most challenging about working with introverts?

9. QUIET explains how Western society evolved from a Culture of Character to a Culture of Personality. Are there enclaves in our society where a Culture of Character still holds sway? What would a twenty-first-century Culture of Character look like?

10. QUIET talks about the New Groupthink, the value system holding that creativity and productivity emerge from group work rather than individual thought. Have you experienced this in your own workplace?

11. Do you think your job suits your temperament? If not, what could you do to change things?

12. If you have children, how does your temperament compare to theirs? How do you handle areas in which you’re not temperamentally compatible?

13. If you’re in a relationship, how does your temperament compare to that of your partner? How do you handle areas in which you’re not compatible?

14. Do you enjoy social media such as Facebook and Twitter, and do you think this has something to do with your temperament?

15. QUIET talks about “restorative niches,” the places introverts go or the things they do to recharge their batteries. What are your favorite restorative niches?

16. Susan Cain calls for a Quiet Revolution. Would you like to see this kind of a movement take place, and if so, what is the number-one change you’d like to see happen?

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See All Sort by: Showing 1 – 20 of 386 Customer Reviews
  • Posted October 20, 2011

    Fabulous

    As an introvert myself, this book drew me in just from the title, and I can truly say this is a fascinating study of what being an introvert means.
    With a mixture of anecdotes and scientific research, Cain explores how introverts function, what makes us act the way we do, and why in this day and age it is such a difficult thing to be respected as someone who is different. Most of us have faced all of the things she mentions, from teachers who think that there is something wrong with children who prefer to read than play, to the minutia like making small talk that can drain some of us of all energy. She does a fantastic job of explaining why we function in this manner, and she manages to show us that we are not wrong in the way we act; we are just different.
    The narrative is always interesting, keeping the reader engaged all the way through the book. Although this is a serious research book, it never bores, on the contrary, it is hard to put down. There is a wonderful section on how to take care and nurture an introverted child, which can be a challenge since most of society is geared towards extroverts.
    Introverts need different things, and modern life refuses to provide those things, with its constant rewards for those who speak the loudest, whether they have the right answer or not. If you are an introvert, or if you know an introvert, this is a great read. I highly, highly recommend it.

    191 out of 194 people found this review helpful.

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  • Anonymous

    Posted January 25, 2012

    I want another copy! (Maybe even two!)

    I purchased the Nookbook version this morning. I finished the Introduction and I am ordering another copy (the Book book). I am going to give the extra copy to my best friend. It reads beautifully! I am planning on reading it out loud to my non-bookreading husband who has always struggled with shyness (which is related to introversion). As I read I realized I was an introvert surrounded by introverts trying to pretend I wasn't one. And worse, I realized I have always tried to force my children to be extroverts in such an extrovert centered culture. Now if I have only read the introduction and have figured all this out, imagine what you will know after reading the entire book! I also want to help raise the rating of a good book that was pulled down by a single disgruntled person and one star.

    113 out of 118 people found this review helpful.

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  • Posted January 27, 2012

    I Also Recommend:

    Introverts are thinkers and enjoy alone time rather than wasting valuable time "chit chatting" about nothing.

    The author of “Quiet” is an admitted introvert. She did a wonderful job countering misconceptions about introversion. As an introvert myself I have always felt inferior at school and work compared to my very talkative and outgoing peers. Introverts are not people with a personality flaw. They are people who recharge their batteries by being alone while extroverts recharge theirs by socializing. Introverts are thinkers, sensitive, serious, thoughtful, and reserved people. While they appear quiet and repelling, their minds are actually racing with creative ideas and planning their next exciting project rather than wasting time with idle small talk. Some of the most famous and renown people in history were introverts.

    87 out of 93 people found this review helpful.

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  • Anonymous

    Posted January 31, 2012

    Amazing

    This book amazed me. After so many years of hearing "come out of your shell, be more assertive, socialize more, ect.", it was stunning to be told I am, in fact, ok how I am. Even normal. I don't normally write reviews but I feel like this book deserved the highest praise.

    75 out of 79 people found this review helpful.

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  • Anonymous

    Posted January 25, 2012

    Good Book

    This is for the stupid person who wrote a review with a low rating because they had not read the book!!! So you brought the rating down with no valid information at all. If you have no actual input, don't write a review.

    62 out of 95 people found this review helpful.

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  • Anonymous

    Posted January 25, 2012

    Great Read

    For the person who gave it 1 star even though they took no time to read or research it, you should probably find better ways to spend your time. This is a website where people purchase and discuss works of literature that people worked very hard on. As this book was released yesterday, it comes as no surprise that you have no yet recieved it if you ordered it. This is a wonderful book on a subject that is very near and dear to my heart. I hoghly recommnended for ant shy adult who has felt overwhelmed by our ever increasing fast paced society.

    44 out of 54 people found this review helpful.

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  • Posted February 4, 2012

    Kritters Ramblings

    After reading this book, I feel I must say, Yes, I admit I am an extrovert and I like it. I have moments where I need to take a break from it all and hibernate, but in my heart, I love to be out and around people. I am surrounded by introverts on a daily basis and maybe I don't quite understand what makes them tick and what they need on a daily basis.

    This book not only shows what introverts need in relationships, but also at the workplace. The final chapter is a complete source for parents and teachers on how to interact with introverted children. I think the author does a great job of making valid points and using interesting research to back up and explain each point. Although this is non-fiction and has a little bit of an academic approach, it reads much easier than a textbook and is a worthy read.

    I would recommend this book to both introverts and extroverts. I think the extroverts need to learn how to adapt around introverts, while the introverts need to find the confidence in their own personality traits.

    33 out of 46 people found this review helpful.

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  • Anonymous

    Posted February 10, 2012

    Amazing!

    This book is extremely insightful. I found it to answer many of the questions I have trekked to answer myself for 55+ years. I have been validated! My introverted personality trait is for real; I am not anti-social. Quite the opposite. I love people; just in smaller doses when possible. My extrovert persona is something I have used my free will to develop for the people and career I love. I still, however, am bored with small talk but no longer feel I am a defect.

    32 out of 35 people found this review helpful.

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  • Posted April 23, 2012

    Wonderfully researched!

    Do you feel uncomfortable in large groups, preferring intimate one-on-one discussions? Would you rather be home with a good book on Friday night while others are out at clubs? If so, there’s a good chance you’re an introvert. The bad news: this world has become increasingly extroverted, especially in the west. The good news: there are more introverts out there than you may think. You are not alone, although you may feel like it sometimes. In “Quiet,” Susan Cain presents what it’s like for introverts to live in a world dominated by an extrovert culture. She focuses on research that has been done to test levels of introversion/extroversion, the differences in how these groups think and interact, and the best ways to overcome these traits that seem to hold us back (when the need arises). Overall, she encourages the world to embrace its introverted citizens, often asking how the world (schools/work places/economy) would be different if both extroversion and introversion were embraced equally.

    I’ve known for years that I am an introvert. I’ve come to embrace it as an adult. I don’t like public speaking, I don’t like the spotlight, I tend to blend into the crowd (very happily), and I enjoy solitude and doing things on my own such as reading and studying things that interest me. I’ve learned to love my “Geek”-side. So, this book confirmed some things for me that I already knew, but there were things about myself that I actually learned from this book. Why did I feel so uncomfortable in that situation? Why couldn’t I express my thoughts better during that conversation? This book opened my eyes to a lot of the “whys” behind my behaviors that I’ve just learned to accept and embrace. It’s also very comforting to know that there are so many others out there who feel the same way, even if they’ve become good at hiding it.

    “Quiet” is very well researched. Cain definitely did her homework for this one. I’m considering giving this to my friends, co-workers, and family who don’t always “get” me. Maybe it will help them understand.

    I received a complimentary copy of this book for review purposes from WaterBrook Multnomah.

    31 out of 33 people found this review helpful.

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  • Anonymous

    Posted February 2, 2012

    Well researched, worth reading

    Insightful analysis of how American culture went from admiring Character (attributes such as thoughtfulness and honesty) to admiring Personality ( traits of salesmanship and extroversion). I disagree with very little of what I've read, and my points of disagreement are mainly that the author occasionally pushes too hard to make a point or ties a corollation too tightly together when other factors may be present. Highly recommended for quiet people who prefer a more contemplative life than the noisy, shallow party that is American popular culture.

    28 out of 30 people found this review helpful.

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  • Anonymous

    Posted August 5, 2012

    Never too late

    My therapist suggested this read, I thank her and the author. First time I sat in my therapist office I picked up another book by this author--The highly sensative child--and thought I need to read this! I'm 60 yrs old. I never mentioned this to my therapist but at our second session she asked if I thought I was an introvert, most people would say I'm extravert, yes I meant to use that spelling, I said I think I am an introvert at heart. I felt it was one of my reasons for seeking therapy, needing alone time, not liking large groups of people, having solitary interests and hobbies. She suggested QUIET. Thank you, thank you. Explaining, no validating, that who I was and was meant to be was just wearing a different pair of glasses. My fellow intoverts will know what I mean! I highly reccommend this book for everyone esp. if you are a parent. Think I' still read Highly Sensative Child. Maybe I can save someone the hundreds of dollars I spent on self help books always trying to fix the real me, now I really embrace her/me.

    18 out of 20 people found this review helpful.

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  • Anonymous

    Posted February 5, 2012

    Great book

    I loved this book. I loved it on a personal level because no one ever stops to talk about these things in a public way. I love that Cain has brought attention to introversion and managed to make the case that it isn't actually a bad thing. It's educational; especially for parents who don't understand their children. It's probably a must read for all parents who have a least one "shy" or "bookish" child. It's also a must read for anyone who ever thought they didn't fit in because they would rather read a good book then go on a pub crawl.

    17 out of 19 people found this review helpful.

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  • Anonymous

    Posted March 27, 2012

    This book is FABULOUS! Thank you Susan Cain. Like other reviewer

    This book is FABULOUS! Thank you Susan Cain. Like other reviewers, I have spent most of my life feeling as though my parents, my teachers, my siblings, relatives, co-workers, etc. thought I needed "fixed". I am regarded as the trustworthy, smart, and creative one. I'm the one that is in charge of everyone's spare house key, but somehow deficient because I prefer to be alone or in small gatherings. I was constantly referrred to as shy and needing to come out of my shell as I grew up. It stigmatized me. My mother still tries to "fix" me. I am nearly 50 years old now. Reading this book made me feel like I was OK. I spent many years believing that I needed to constantly put myself in situations I dreaded because I felt pressure to be what others thought I should be. I am perfectly fine just as God made me. What really blows my mind is that i was stunned to see this book in the first place. I couldn't believe there was an entire book written about people just like me! It felt great to read about people I could identify with. I highly recommend this book to anyone who is an introvert. Before I read this book i would have felt that was a negatvie trait. Now, I say embrace it! Excellent book!

    16 out of 18 people found this review helpful.

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  • Anonymous

    Posted February 9, 2012

    Helping Me Understand My Husband

    My husband is an introvert and I am not... I've learned through the years who he is and what his action's mean, but this book has helped me understand his personality even more!

    It has also made me reflect on my day to day life... the people I come in contact with... and rethink what someone's actions might mean.

    12 out of 15 people found this review helpful.

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  • Posted April 5, 2012

    It's OK to be "weird"

    It's about time that someone realized that "the quiet ones" really do have something to say.

    10 out of 12 people found this review helpful.

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  • Posted February 26, 2012

    A huge eye-opener for a life-long introvert

    I'm only a third of the way through the book, but this book is an eye-opener. It explains introvert and extrovert tendencies. The part of the book on how society has placed such an emphasis on being extroverted over the past 100 years due to the rise of cities, makes so much sense. Also the big business push on being extroverted along with pointing out all the flaws of that way of thinking is amazing. Everything I do in business makes so much more sense after reading this book.
    The book seems to cover everything introvert-related. In society, introverts are seen as the underdog a bit. This book is an advocate for the underdog, pointing out the seldom discussed weaknesses of the extrovert personality. This is a must read for anyone, introvert or extrovert. Although, I think the book may offend some extroverts, but I'm OK with that.

    9 out of 9 people found this review helpful.

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  • Anonymous

    Posted March 8, 2012

    True Validation for Introverts

    This book excited me since I saw the overview prior to the book's release. It is refreshing to have myself explained to me after years of misunderstanding from coworkers and family and even myself. It was also nice to not feel like it is a trait that needs to be "fixed", just understood and optimized. There were times I broke down in tears because it was so nice to have someone TRULY understand why I hide in the bathroom after a long meeting, or why after a seven month deployment when I'm constantly surrounded by people I would rather be alone than surrounded by family.

    Thank you Susan Cain for helping all of us.

    8 out of 8 people found this review helpful.

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  • Posted August 3, 2012

    This book is amazing. A wonderful job of giving very concrete ex

    This book is amazing. A wonderful job of giving very concrete examples of how "loudly" the strengthes of those who are the quiet amongst us have impacted, improved, enlightened, and overall helped us-as much if not more at times then those who are the outgoing and extroverted among us. All those who are quiet, shy, withdrawn, introverted- ESPECIALLY if you were to made to feel inferior because of it- should read this book.

    7 out of 7 people found this review helpful.

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  • Posted March 23, 2012

    more from this reviewer

    I Also Recommend:

    Our culture does not appreciate quiet. We tend to equate social

    Our culture does not appreciate quiet. We tend to equate social power with social prowess. The outspoken people seen are as the leaders in our culture. Susan Cain, however, seeks to dispel this notion that people with a quiet nature cannot be major influencers or leaders. She opens her book Quiet by discussing one of the most influential figures in the civil rights movement. Rosa Parks made an impact in the civil rights movement through her quietness. She chose to take a quiet stand instead of being outspoken. In doing so, she became a symbol of strength in the movement. This is the first of many examples of introverts that Cain offers to show the power of quiet in a world that likes to talk.

    Quiet: The Power of Introverts in a World that Can’t Stop Talking is a great book. Susan Cain does a good job of presenting how our culture favors extroversion and looks down on introverts. It may seem at first that Cain is trying to say that introverts are better than extroverts, but reading through the whole work she does a wonderful job of challenging introverts to grow in certain areas. She also challenges extroverts to consider the benefits that introverts are able bring. As an introvert myself I most appreciated the second and fourth sections of the book. I was very interested to learn about myself and why I am the way I am. The second section does a good job of explaining many the biological factors of introversion and extroversion. The fourth section is very helpful because of the helpful advice for living with extroverts and raising and teaching introverted children.

    I would recommend this book to just about anyone. If you are an introverted, you will find this book very helpful and encouraging. If you are an extrovert, you can learn why your introverted friends are the way they are and how to best interact with them. I would highly recommend this book to anyone in a business situation, this book can be really helpful in learning how to get the most out of the introverts in your office. I would also recommend it to my friends in the ministry along with Adam S. McHugh’s book Introverts in the Church. I hope that Cain’s book will help people change their understanding of introversion. Introversion is not a weakness. There may be areas where introverts are weak, but there are always areas where introverts tend to be stronger than extroverts.

    I received this book for free from WaterBrook Multnomah Publishing Group for this review. I was not required to write a positive review. The opinions I have expressed are my own.

    7 out of 8 people found this review helpful.

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  • Anonymous

    Posted February 14, 2012

    Great Book

    I need to have my husband (an extrovert) read this to help understand why I am the way I am. I feel like now I can admit I am an extrovert and not feel bad about it. Thank you Susan.

    6 out of 9 people found this review helpful.

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