Readings in Groupware and Computer-Supported Cooperative Work: Assisting Human-Human Collaboration / Edition 1

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Overview

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field.

This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.

This comprehensive introduction to the field represents the best of the published literature on groupware and computer-supported cooperative work (CSCW). The papers were chosen for their breadth of coverage of the field, their clarity of expression and presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. Taken as a whole, the papers and their introductions are a complete sourcebook to the field.

This book will be useful for computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers. It should also serve as a valuable text for university courses on CSCW, groupware, and human-computer interaction.

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Editorial Reviews

Booknews
Groupware is multi-user software that enables computer-supported cooperative work (CSCW). This comprehensive introduction to the field comprises previously published papers chosen for their breadth of coverage of the field, their clarity of presentation, their excellence in terms of technical innovation or behavioral insight, their historical significance, and their utility as sources for further reading. For computer professionals involved in the development or purchase of groupware technology as well as for researchers and managers, and also as a text for university courses on CSCW, groupware, and human-computer interaction. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9781558602410
  • Publisher: Elsevier Science & Technology Books
  • Publication date: 1/28/1993
  • Series: Interactive Technologies
  • Edition number: 1
  • Pages: 882
  • Product dimensions: 8.56 (w) x 10.97 (h) x 1.84 (d)

Table of Contents

Preface
Acknowledgements
Pt. I Introduction 1
Ch. 1 Introduction to Computer-Supported Cooperative Work 7
Ch. 2 The Adoption, Deployment, and Use of Groupware 67
Pt. II Behavioral Foundations and Enabling Technologies 107
Ch. 3 Human Behavior in Groups and Organizations 109
Ch. 4 Groupware Design and Evaluation Methodologies 187
Ch. 5 Case Studies of Cooperative Work 235
Ch. 6 Enabling Technologies and Theories 329
Pt. III Asynchronous Groupware 397
Ch. 7 Electronic Mail and Computer Conferencing 399
Ch. 8 Structured Messages, Agents, and Workflows 457
Ch. 9 Cooperative Hypertext and Organizational Memory 519
Pt. IV Synchronous Groupware 581
Ch. 10 Desktop Conferencing 583
Ch. 11 System and Language Support for Desktop Conferencing 633
Ch. 12 Electronic Meeting and Decision Rooms 691
Ch. 13 Media Spaces 775
Pt. V Summary and Conclusions 849
Ch. 14 The Future of Groupware for CSCW 851
References 855
Index 873
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