Gift Guide

Ready-to-Use Conflict Resolution Activities for Secondary Students


This practical resource gives counselors, coaches, and youth leaders a program for training secondary students in conflict resolution and peer mediation. Activities use typical adolescent scenarios and role-plays with reproducible handouts to make the skills involved in resolving conflicts relevant and accessible to students of all ability levels.

Read More Show Less
... See more details below
Paperback (2ND)
$23.67 price
(Save 30%)$33.95 List Price
Other sellers (Paperback)
  • All (18) from $1.99   
  • New (8) from $21.89   
  • Used (10) from $1.99   
Sending request ...


This practical resource gives counselors, coaches, and youth leaders a program for training secondary students in conflict resolution and peer mediation. Activities use typical adolescent scenarios and role-plays with reproducible handouts to make the skills involved in resolving conflicts relevant and accessible to students of all ability levels.

Read More Show Less

Product Details

  • ISBN-13: 9780130429056
  • Publisher: Wiley
  • Publication date: 9/15/2001
  • Series: J-B Ed: Ready-to-Use Activities Series , #20
  • Edition description: 2ND
  • Edition number: 1
  • Pages: 304
  • Sales rank: 1,002,554
  • Product dimensions: 8.20 (w) x 10.80 (h) x 1.00 (d)

Meet the Author

Ruth Perlstein has counseled students for over 25 years at West Potomac High School in Fairfax County (VA), where she organized the peer mediation program.

Gloria Thrall has over 20 years of experience teaching English, reading, and social studies, and is currently a counselor at West Potomac High School, where she has worked with at-risk students, sponsored a mentoring program, and coordinates the peer mediation program.

Read More Show Less

Table of Contents


Section One: Defining Conflict.

1 Problem Characteristics.

2 Conflict and Underlying Needs.

3 Identifying the Problems: Against the Wall.

Section Two: Different Kinds of Conflict.

4 Kinds of Conflict.

5 Identifying a Conflict Within a Class.

6 Analyzing an Intergroup Conflict.

7 Sifting Through a Complex Conflict.

Section Three: Dealing With Conflict.

8 Learning About Conflict Management Styles.

9 Describing Conflict Management Styles: "Spots on the Wall".

10 Exploring Where Styles are Learned.

11 Listening to Other Approaches.

12 About Styles.

13 Which Style Will Work?

14 Observing Styles.

15 Advocating Peaceful Conflict Resolution.

Section Four: Understanding Different Points of View.

16 Viewing Pictures Differently.

17 Looking Through Our Own Glasses.

18 Looking at Symbols: Power or Poison.

19 Exploring Hot Buttons.

20 Listening to Another Point of View.

21 Exploring Cross-cultural Miscommunication.

22 Exploring Attitudes Toward Clothing.

23 Exploring Cultural Points of View.

24 Seeing the Same Event Through Different Eyes.

25 Sifting Through an Argument.

Section Five: Communicating.

26 Open Ended Questions.

27 Paraphrasing Content and Feeling.

28 Taking Another Look at Content and Feeling.

29 Paraphrasing in Concentric Circles.

30 Paraphrasing in a Circle.

31 Summarizing.

32 Toning It Down.

33 I and You Statements.

34 Delivering I Statements.

35 Nonverbal Communication.

36 Mixed Messages.

37 Communication Blockers.

38 Dealing With Your Own Anger.

39 Diffusing Someone Else's Anger.

Section Six: Collaborative Problem Solving.

40 Cooperation versus Competition: Rope and Square.

41 Understanding Problem-Solving Prerequisites.

42 Solving Problems: Defining, Exploring, Choosing.

43 Finding More Win-Wins.

44 A Visit to the Opera.

Section Seven: Mediating.

45 A Third Party.

46 A Good Mediator.

47 The Mediation Process.

48 Practicing Mediation.

49 Shifting from Position to Interest: A Trouble Spot.

50 Identifying the Interests.

51 Finding Solutions: Another Trouble Spot.

52 Refining Skills: The Introduction.

53 The Caucus.

54 Dealing with Difficult Problems.

55 Mediating with a Group.

56 Evaluating with Colored Paper .

57 Mediating Informally.

58 Ongoing Training 1.


Section Eight: Conflict in the Counselor's Office.

59 Counselor as Mediator.

60 Seven Steps for Mediating a Dispute: "Amy and Shelley".

61 Conducting a Parent-Teacher-Student Conference.

62 Using Mediation to Prevent Serious Trouble.

63 Distinguishing Mediation from Counseling.

Section Nine: Conducting Counseling Groups.

64 Organizing Groups.

65 Conducting Group A (for "Victims").

66 Conducting Group B (Dealing With Conflict).

67 Blending Conflicting Groups.

68 The Unwilling, Mismatched Group.

Section Ten: Conflict Resolution in the Classroom.

69 Preventing Conflict in the Classroom.

70 Resolving Conflicts in the Classroom.

71 Dealing with undercurrents of Dissension.

72 Teacher-Student Conflicts.

73 Teaching the Concepts in Academic Classes.

74 Yugoslavia.

75 Taiwan and China.

76 I Know Why the Caged Bird Sings.

77 Huckleberry Finn.

78 King Lear's Problems.

79 More About King Lear's Characters.

80 The Physics Olympics.

Section Eleven: Extracurricular Activities.

81 Using Mediation to Resolve a Conflict: "My Fair Lady".

82 Using Collaborative to Resolve Activity Disputes.

83 Dealing With a Difficult Colleague.

84 Helping Students Deal with Anger.

85 Encouraging Nonviolence.

86 A Faculty Activity: Collaboration.


Section Twelve: Setting Up a Peer Mediation Program.

87 Organizing a Peer Mediation Team Model.

88 Training Mediators.

89 Mediating Through a Class.

90 Ongoing Training.

91 Training Administrators and Counselors.

Section Thirteen: Publicizing Peer Mediation.

92 Using a Videotape.

93 Using the Art Department.

94 Spreading the Word.


Crossword Puzzle.



Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)