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From The CriticsReviewer: Lena L Watson, Dr. RN, MBA/HCM(University of Phoenix)
Description: This book tackles the combined topics of knowledge management, health informatics, and organizational and business research in healthcare settings.
Purpose: It introduces concepts of knowledge management in healthcare operations. The authors describe the publication as a "precursor" which provides an understanding of knowledge management in healthcare. These are important objectives since healthcare outcomes are analytically examined by internal and external entities. Knowledge management is a conduit that may help decision makers responsible for redesigning healthcare operations and health systems make informed key decisions.
Audience: The book is recommended for university students, practitioners, service providers, researchers, managers, and others interested in improving healthcare operations, such as project managers and strategic planners. In addition, it is a practical resource for work teams or individuals interested in understanding how knowledge management can innovatively be applied in healthcare operations.
Features: This well-organized book includes a section dedicated to knowledge management fundamental tools and technologies. Another section includes more practical applications and illustrations in various settings. Numerous case studies help reinforce theories, current research, and practices. In addition, multiple illustrations, tables, graphs, and matrices are used throughout. Most chapters appear to be published articles, beginning with an abstract and introduction, as opposed to chapter objectives, and there appears to be no consistency in the chapter layout and design. This may be the authors' choice of style or an innovative method to present complex material in a concise manner. Each chapter has cited sources and references. Overall, the book is easy to read and the authors clearly describe graphs, models, illustrations, etc.
Assessment: This is the first book I've seen on a topic that supports an area that is gaining much attention and demand. It is a source of information on the methods necessary for making key decisions in this area based on the evidence.