Reeingineering Health Care: The Complexities of Organizational Transformation

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Through the use of a real case study within a major NHS hospital, this book attempts to address the idea of Process Transformation in the field of health care. The authors explore three interlined themes: the models and nature or organizational change; the implementation of Business Process Reengineering or BPR and the management of contemporary public sector organizations. Process Transformation reveals the major challenges of reorganization and provides knowledge and feedback on the impact of corporate change, impediments and enablers of lateral organizing structures and contradictions between functional and process principles for organizing.
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Product Details

  • ISBN-13: 9780199269075
  • Publisher: Oxford University Press, USA
  • Publication date: 2/28/2004
  • Pages: 408
  • Product dimensions: 9.10 (w) x 6.20 (h) x 1.00 (d)

Meet the Author

Leeds University Business School

Royal Holloway, University of London

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Table of Contents

List of Tables
List of Figures
List of Appendices
1. Introduction and Key Themes
2. Understanding Business Process Reengineering as Planned Organizational Transformation
3. Process Redesign and Changing Contexts of Health Care
4. Organizational Process Research: Research Style and Methods
5. Reengineering as Strategic Choice and Change
6. Patient Process Reengineering: Six Case Studies
7. Reengineering Organizational Form and Process: The Old Shapes the New
8. Limits to Organizational Transformation: Explaining Local Variation within a Change Programme
9. Dynamics of Programmed Transformation and Reproduction
10. Process-Based Organizations in the UK Public Services? Prospects for the Future

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