Reference and Information Services: An Introduction / Edition 4

Reference and Information Services: An Introduction / Edition 4

5.0 1
by Richard E Bopp
     
 

ISBN-10: 1591583748

ISBN-13: 9781591583745

Pub. Date: 05/23/2011

Publisher: ABC-CLIO, Incorporated

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to

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Overview

Reflecting the dramatic changes shaped by rapidly developing technologies over the past six years, this new fourth edition of Reference and Information Services takes the introduction to reference sources and services significantly beyond the content of the first three editions. In Part I, Concepts and Processes, chapters have been revised and updated to reflect new ideas and methods in the provision of reference service in an era when many users have access to the Web. In Part II, Information Sources and Their Use, discussion of each source type has been updated to encompass key resources in print and on the Web, where an increasing number of freely available sources join those purchased or licensed by libraries.

A number of new authors are contributors to this new edition, bringing to their chapters their experience as teachers of reference and as practitioners in different types of libraries. Discussions of services in Part I integrate digital reference as appropriate to each topic, such as how to conduct a reference interview online using instant messaging. Boxes interspersed in the text are used to present scenarios for discussion, to highlight key concepts, or to present excerpts from important documents. Discussions of sources in Part II place more emphasis on designing effective search strategies using both print and digital resources. The chapter on selection and evaluation of sources addresses the changing nature of reference collections and how to evaluate new types of sources. Each chapter concludes with an updated list of additional readings to guide further study.

A new companion website will provide links to Web-accessible readings and resources as well as additional scenarios for discussion and example search strategies to supplement those presented in the text.

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Product Details

ISBN-13:
9781591583745
Publisher:
ABC-CLIO, Incorporated
Publication date:
05/23/2011
Series:
Library and Information Science Text Series
Edition description:
4TH
Pages:
743
Sales rank:
346,358
Product dimensions:
7.00(w) x 10.00(h) x 1.50(d)
Age Range:
18 Years

Table of Contents

Preface
Acknowledgments
List of Contributors
Pt. IConcepts and Processes
1History and Varieties of Reference Services3
2Ethical Aspects of Reference Service28
3The Reference Interview47
4Bibliographic Control, Organization of Information, and Search Strategies69
5Electronic Resources for Reference97
6Understanding Electronic Information Systems for Reference126
7Access-Related Reference Services149
8Instruction177
9Reference Service Improvement: Staff Orientation, Training, and Continuing Education210
10Evaluation of Reference Services245
11Organizing, Delivering, and Managing Reference Services265
12Reference Services for Specific Populations279
Pt. IIInformation Sources and Their Use
13Selection and Evaluation of Reference Sources309
14Directories331
15Almanacs, Yearbooks, and Handbooks357
16Biographical Sources381
17Dictionaries409
18Encyclopedias433
19Geographical Sources460
20Bibliographic Sources480
21Indexes and Abstracts509
22Government Documents and Statistics Sources537
Author/Title Index595
Subject Index611

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Reference and Information Services 5 out of 5 based on 0 ratings. 1 reviews.
Anonymous More than 1 year ago
This was a required textbook for my class and I found it to be very helpful.