Reinventing Government or Reinventing Ourselves: The Role of Citizen Owners in Making a Better Government / Edition 1

Reinventing Government or Reinventing Ourselves: The Role of Citizen Owners in Making a Better Government / Edition 1

by Hindy L. Schachter, Peter W. (Ed.) Colby
     
 

ISBN-10: 0791431568

ISBN-13: 9780791431566

Pub. Date: 12/20/1996

Publisher: State University of New York Press

Viewing the public as owners rather than customers of government, this book argues that better performance by public agencies requires active and responsible citizens as well as efficient organizations.

Challenging the assumptions of the "reinventing-government" movement now in vogue, this book unites a call for active citizenship with the current concern for

Overview

Viewing the public as owners rather than customers of government, this book argues that better performance by public agencies requires active and responsible citizens as well as efficient organizations.

Challenging the assumptions of the "reinventing-government" movement now in vogue, this book unites a call for active citizenship with the current concern for improving public-agency performance. The author argues that citizens should not be viewed as customers of government, as reinventing-government advocates assume, but rather as government's owners. By analyzing a turn-of-the-century model of urban reform that depicts this relationship between citizens and government, Schachter shows how reinvigorating an active public is essential to increasing agency efficiency and responsiveness. She offers two strategies for moving toward active citizenship: better citizenship education, including service learning, and public agencies' provision of better-focused information for their owners. This book will spark much-needed debate on the role of active citizens in administrative reform.

Product Details

ISBN-13:
9780791431566
Publisher:
State University of New York Press
Publication date:
12/20/1996
Series:
SUNY series in Public Administration Series
Edition description:
New Edition
Pages:
138
Product dimensions:
6.00(w) x 9.00(h) x 0.35(d)

Table of Contents

Acknowledgments

1. Two Models of Reform

2. The Bureau of Municipal Research

3. Citizens as Owners

4. Controversy over the Schools

5. Analysis

6. Strategies for Reform

Notes

References

Index

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