- Shopping Bag ( 0 items )
From the best-selling author of Reinventing Government-a workshop that charts a new course for those who are searching for ways to make our government better.
Take part in the reinvention revolution that is changing the way government works. This workbook brings the ideas of Reinventing Government to life by helping you understand and apply the ten principles of reinventing government.
This workbook offers you:
Designed for use in federal, state and local government, the material includes exercises, brain teasers, and discussion items to create an interactive, involving learning environment.
In this policy-shaping book, Osborne and Gaebler show the way toward nothing less than an American perestroika, shaking up accepted notions of what governance means with success stories of ghetto schools that brilliantly educate, sanitation departments that make a profit, and police departments that are as efficient as any high-tech corporation.
Module I: Clarifying Your Purpose.
Principle 1. Customer-Driven Government: Meeting the Needs of the Customer, Not the Bureaucracy.
Principle 2. Mission-Driven Government: Transforming Rule-Driven Organizations.
Principle 3. Anticipatory Government: Prevention Rather Than Cure.
Module II: Enhancing Your Performance.
Principle 4. Results-Oriented Government: Buying Outcomes Rather Than Inputs.
Principle 5. Competitive Government: Injecting Competition into Service Delivery.
Principle 6. Enterprising Government: Earning Rather Than Spending.
Module III: Shifting Your Locus of Control.
Principle 7. Decentralized Government: From Hierarchy to Participation and Teamwork.
Principle 8. Community-Owned Government: Empowering Rather Than Serving.
Module IV: Increasing Your Leverage.
Principle 9. Catalytic Government: Steering Rather Than Rowing.
Principle 10. Market-Oriented Government: Leveraging Change Through the Market.