Remaking Health Care in America: The Evolution of Organized Delivery Systems / Edition 2

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Stephen Shortell, one the country's leading health care management authorities, and his team of experts use the most current data available to update their classic book Remaking Health Care in America. This expanded second edition includes a clear conceptual framework for health care leaders who must develop more integrative systems of care to meet the challenge of the evolving health care industry. The book also provides practical suggestions and myriad recommendations for developing cost-effective delivery systems across the United States.

Reviews authors' 1996 study & disc. recent accom- plishments, failures, lessons learned & future plans.

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Editorial Reviews

From the Publisher
"Remaking Health Care is so rich in strategic analysis, so detailed in its case studies, and so logical in organizing barriers and critical success factors that it cannot help but enlighten every health system leader in America." (Health System Leader)
Examines the progress of nine health care delivery systems and discusses health care concerns such as the public backlash against managed care and the challenges of providing care to people with chronic illness. Of interest to health services executives, insurers and payers, policy makers, and researchers. This second edition contains updated information on the need for greater accountability and stronger links between health systems and their communities. Shortell teaches health policy and management and organization behavior at the University of California-Berkeley. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780787948238
  • Publisher: Wiley
  • Publication date: 7/7/2000
  • Series: Jossey-Bass Health Care Series
  • Edition description: REV
  • Edition number: 2
  • Pages: 368
  • Sales rank: 1,259,537
  • Product dimensions: 9.00 (w) x 6.00 (h) x 0.94 (d)

Meet the Author

STEPHEN M. SHORTELL is Blue Cross of California Distinguished Professor of Health Policy and Management and professor of organization behavior, School of Public Health, University of California, Berkeley. ROBIN R. GILLIES is research specialist in the School of Public Health, University of California, Berkeley. DAVID A. ANDERSON is a founding principal of Health Care Futures L.P. in Itasca, Illinois. KAREN MORGAN ERICKSON is a principal with Hamilton HMC, the health services division of the international management consulting firm Kurt Salmon Associates. JOHN B. MITCHELL is a founding principal of Health Care Futures L.P. in Itasca, Illinois.

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Table of Contents

Preface; Acknowledgments; Chapter One: The Problem and the Challenge; Chapter Two: An Idealized Health Care System; Chapter Three: Participants, Framework, and Approach; Chapter Four: Functional Integration; Chapter Five: Physician-System Integration; Chapter Six: Clinical Integration; Chapter Seven: Managing and Governing the Organized Delivery System; Chapter Eight: Moving Forward: The Policy Issues and Implementation: Challenges: Resources; References

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