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Remarkable Service is the most comprehensive guide to service and hospitality on the market, and this new edition includes the most up-to-date information available on serving customers in the contemporary restaurant world.
CHAPTER 1 The Principles of Remarkable Service.
CHAPTER 2 The History and Traditions of Professional Table Service.
CHAPTER 3 Styles of Table Service.
CHAPTER 4 Reservations, Greeting, and Seating the Guest.
CHAPTER 5 Preparing and Setting Up for Service.
CHAPTER 6 Serving Guests.
CHAPTER 7 Beverage Service.
CHAPTER 8 Wine Service.
CHAPTER 9 Banquet Service for Special Functions.
CHAPTER 10 Tableside Service.
CHAPTER 11 A Clean and Safe Dining Room.
Posted July 13, 2005
I liked the content of this book, especially the 'front Door' section because i was just moved to a Maitre d'position from the floor. My qualm with the book is that all the pictures and all the equipment they're using looks like it came from the 80's. A book published in 2001 by a leading culinary school should have the most advanced equipment and nicest photos.
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