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Renegotiating Health Care: Resolving Conflict to Build Collaboration / Edition 1
     

Renegotiating Health Care: Resolving Conflict to Build Collaboration / Edition 1

by Leonard J. Marcus, Barry C. Dorn, Phyllis Beck Kritek, Velvet G. Miller, Janice B. Wyatt
 

ISBN-10: 0787950211

ISBN-13: 9780787950217

Pub. Date: 09/17/1999

Publisher: Wiley

The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book.
—New England Journal of Medicine

Renegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver,

Overview

The health care sphere we inhabit would unquestionably be more satisfying if everyone adopted the cooperative techniques taught in this book.
—New England Journal of Medicine

Renegotiating Health Care presents pragmatic and effective tools for understanding conflict, negotiating differences, and creating a workable balance among those who deliver, receive, administer, and oversee health care. The authors present practical methods and techniques giving all the players the knowledge and skills they need to put their work in perspective and create workable solutions.

Product Details

ISBN-13:
9780787950217
Publisher:
Wiley
Publication date:
09/17/1999
Edition description:
New Edition
Pages:
496
Product dimensions:
9.00(w) x 6.00(h) x 1.11(d)

Table of Contents

1. Why Conflict?

2. Moving Beyond Conflict.

3. Setting the Stage for Negotiation.

4. Interest-Based Negotiation.

5. Framing to Generate Negotiation Options.

6. Reframing to Spur Momentum.

7. A Public Health and Health Policy Perspective (Velvet Miller).

8. Health Care Management: Balancing Clinical and Business Perspectives (Janice B. Wyatt).

9. Nursing at an Uneven Table (Phyllis Kritek).

10. The Evolving Doctor (Barry Dorn).

11. Positional Bargaining.

12. Mediation, Arbitration, and Dispute Resolution.

13. Crafting the Essentials.

14. Constructing a Resilient Balance.

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