×

Uh-oh, it looks like your Internet Explorer is out of date.

For a better shopping experience, please upgrade now.

Repeat Business
     

Repeat Business

by Larry W. Dennis
 
Repeat Business tells you in straightforward, plain language and colorful anecdotes how to treat people so they will keep coming back as satisfied customers. Larry has trained more than 100,000 business managers in the United States, Africa, Italy, Canada, and Great Britain, Repeat Business has been hailed as the business success book for the New Millennium

Overview

Repeat Business tells you in straightforward, plain language and colorful anecdotes how to treat people so they will keep coming back as satisfied customers. Larry has trained more than 100,000 business managers in the United States, Africa, Italy, Canada, and Great Britain, Repeat Business has been hailed as the business success book for the New Millennium

Product Details

ISBN-13:
9780963176608
Publisher:
Rising Tide Publishing
Publication date:
06/01/1993
Edition description:
TURBO LEADERSHIP SYSTEMS
Pages:
138
Product dimensions:
5.71(w) x 8.64(h) x 0.53(d)

What People are Saying About This

Ulrich

"What a great book! It is a must for all employee manuals in companies of all sizes. You are right, customers are less and less tolerant of companies that don't show a caring attitude." --Bob Ulrich, Marketing Director, Dial One Northwest, Inc.

Warman

"The principals you outline in "Repeat Business" are truly the basis of what you taught to over 1,000 Fred Meyer top management in the 13-week seminars. It is the guide to building a solid customer base." --Dale Warman, former Executive Vice President of Fred Meyer<\P>

Nada S. Perrie

"It's so enjoyable and easy to read... a cross between Garrison Keillor and Paul Harvey... But most of all it got me excited about what we can do to create repeat business. I want to make sure every employee in my office has a copy." --Nada S. Perrie, General Manager, GTE Mobilnet

Customer Reviews

Average Review:

Post to your social network

     

Most Helpful Customer Reviews

See all customer reviews