Research Companion to Emotion in Organizations

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Overview

"The study of emotions and their effects in the workplace has become one of the 21st century's most exciting and burgeoning fields of organizational research. This work confirms that it has become increasingly clear that emotions are an essential of our understanding of organizational life." This Companion brings together many leading scholars to address a wide range of topics in 38 chapters, across five levels of organizational analysis. Chapters tackle structure and measurement of emotion, antecedents and consequences of positive and negative emotions, including effects on work satisfaction and performance. The expression, recognition, and regulation of emotion and the propagation of mood and emotion in groups are also dealt with.
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Product Details

  • ISBN-13: 9781845426378
  • Publisher: Elgar, Edward Publishing, Inc.
  • Publication date: 1/1/2008
  • Series: New Horizons in Management Series
  • Pages: 656
  • Product dimensions: 6.50 (w) x 9.70 (h) x 1.70 (d)

Table of Contents


List of figures List of tables Introduction Neal M. Ashkanasy Ashkanasy, Neal M. Cary L. Cooper Cooper, Cary L. 1 Pt. I Emotion and Affect as Within-Person Phenomena
1 The structure of affect: history, theory, and implications for emotion research in organizations Myeong-Gu Seo Seo, Myeong-Gu Lisa Feldman Barrell Barrell, Lisa Feldman Sirkwoo Jin Jin, Sirkwoo 17
2 Emotion and organizational decision making: the roles of negative affect and anticipated regret in making decisions under escalation situations Carmen K. Ng Ng, Carmen K. Kin Fai Ellick Wong Wong, Kin Fai Ellick 45
3 Fear and loathing in the workplace Julie Fitness Fitness, Julie 61
4 The case for emotion-induced toxicity: making sense of toxic emotions in the workplace Sandra A. Lawrence Lawrence, Sandra A. 73
5 Disappointment and regret Wilco W. van Dijk van Dijk, Wilco W. Frenk van Harreveld van Harreveld, Frenk 90
6 The impact of emotions, moods and other affect-related variables on creativity, innovation and initiative Johannes Rank Rank, Johannes Michael Frese Frese, Michael 103
7 Emotions in and around performance: the thrill of victory, the agony of defeat Cynthia D. Fisher Fisher, Cynthia D. 120
8 Affect, satisfaction, and performance Timothy A. Judge Judge, Timothy A. John D. Kammeyer-Mueller Kammeyer-Mueller, John D. 136
9 Affective influences on employee satisfaction and performance David T. Wagner Wagner, David T. Remus Ilies Ilies, Remus 152
10 Affect and work motivation Ruth Kanfer Kanfer, Ruth Patrick C. Stubblebine Stubblebine, Patrick C. 170
11 Emotions and counterproductive work behavior Lisa M. Penney Penney, Lisa M. Paul E. Spector Spector, Paul E. 183
12Measuring emotion: methodological issues and alternatives Marie T. Dasborough Dasborough, Marie T. Marta Sinclair Sinclair, Marta Rebekah Russell-Bennett Russell-Bennett, Rebekah Alastair Tombs Tombs, Alastair 197 Pt. II Emotion as an Individual Difference Variable
13 The use of emotional intelligence in business: resolving varying definitions and measures and their relation ship to work performance Peter J. Jordan Jordan, Peter J. 211
14 Emotional and social intelligence competencies Richard E. Boyatzis Boyatzis, Richard E. 226
15 Learning to face emotional intelligence: training and workplace applications Catherine S. Deus Deus, Catherine S. Tiffani G. Cage Cage, Tiffani G. 245 Pt. III Emotional Effects in Dyadic Interactions
16 Emotion scripts in organizations: a multi-level model Donald E. Gibson Gibson, Donald E. 263
17 Emotion regulation in the workplace Stephane Cote Cote, Stephane Sue Moon Moon, Sue Christopher T. H. Miners Miners, Christopher T. H. 384
18 Emotional labour and employee well-being: an integrative review David Holman Holman, David David Martinez-Inigo Martinez-Inigo, David Peter Totterdell Totterdell, Peter 301
19 Not all emotional display rules are created equal: distinguishing between prescriptive and contextual display rules James M. Diefendorff Diefendorff, James M. Erin M. Richard Richard, Erin M. 316
20 Doing emotion in service encounters: service agents' perceptions of emotional labor and emotional contagion Blake E. Ashforth Ashforth, Blake E. Marc A. Tomiuk Tomiuk, Marc A. Carol T. Killik Killik, Carol T. 335
21 Emotions as social entities: interpersonal functions and effects of emotion in organizations Shlomo Hareli Hareli, Shlomo Anat Rafaeli Rafaeli, Anat Brian Parkinson Parkinson, Brian 349
22 Affect and justice: current knowledge and future directions Yochi Cohen-Charash Cohen-Charash, Yochi Zinta S. Byrne Byrne, Zinta S. 360
23 Emotion in conflict and negotiation: introducing the emotions as social information (EASI ) model Gerben A. Van Kleef Van Kleef, Gerben A. 392
24 The power of presence: strategic response to displayed emotions in negotiations Shirli Kopelman Kopelman, Shirli Ilan G. Gewurz Gewurz, Ilan G. Vera Sacharin Sacharin, Vera 405 Pt. IV Emotion as a Group-Level Phenomenon
25 Kindling fires and extinguishing candles: the wind of mood contagion in work groups Richard Saavedra Saavedra, Richard 423
26 Group-level emotional intelligence Vanessa Urch Druskat Druskat, Vanessa Urch Steven B. Wolff Wolff, Steven B. 441
27 Research trends in emotions and leadership Ronald H. Humphrey Humphrey, Ronald H. Janel B. Kellen Kellen, Janel B. Randall G. Sleeth and Nathan S. Hartman 455
28 Leadership, affect, and emotions Daan van Knippenberg van Knippenberg, Daan Barbara van Knippenberg van Knippenberg, Barbara Gerben A. Van Kleef Van Kleef, Gerben A. Frederic Damen Damen, Frederic 465
29 Leadership and emotional expression Debra L. Nelson Nelson, Debra L. Susan Michie Michie, Susan Timothy DeGroot DeGroot, Timothy 476
30 Leaders as emotional managers, across cultures Joyce E. Bono Bono, Joyce E. Laura G. Barron Barron, Laura G. 489
31 The role of atfect in vertical and lateral exchange relationships in teams Herman H. M. Tse Tse, Herman H. M. Neal M. Ashkanasy Ashkanasy, Neal M. 499
32 An interactive, process model of emotions and leadership Rebecca J. Reichard Reichard, Rebecca J. Ronald E. Riggio Riggio, Ronald E. 512 Pt. V Organizational-Level Emotion Research
33 Establishing positive emotional climates to advance organizational transformation Leslie E. Sekerka Sekerka, Leslie E. Barbara L. Fredrickson Fredrickson, Barbara L. 531
34 How contrasting emotions can enhance strategic agility Quy Nguyen Huy Huy, Quy Nguyen 546
35 Contested meanings and emotional dynamics in strategic alliances Rajesh Kumar Kumar, Rajesh 561
36 How to build a healthy emotional culture and avoid a toxic culture Charmine E. J. Htirtel Htirtel, Charmine E. J. 575
37 An identity-based view of emotional ambivalence and its management in organizations Lu Wang Lu, Wang Michael G. Pratt Pratt, Michael G. 589
38 Functions of emotion from an organizational perspective Agneta H. Fischer Fischer, Agneta H. Antony S. R. Manstead Manstead, Antony S. R. 605 Index 617
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