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From the Publisher"Research Methods for Human-Computer Interaction is a wonderful resource for both students and practitioners who need to take a scientific approach to the design of user interfaces. It provides thorough introductions to many important topics. This is the first time that such a wide range of expert advice on the methods borrowed by HCI from other disciplines has been gathered into a single volume. It includes not only introductions to standard methods, but also recent advanced techniques, as well as a few alternative views from senior researchers who challenge conventional opinion."
—Dr Alan Blackwell, Reader in Interdisciplinary Design, University of Cambridge Computer Laboratory
"...For the academic, this well referenced book provides a starting point for the HCI evaluative process. For the practitioner, this book provides a sanity check on the process and methods that your consultants and subcontractors are selling. For a slim volume of just over 200pp, portions of this book are easy reading while other selections require attention to what is being said. It can't be said enough, Cairns and Cox do an excellent job of documenting refer-ences. I recommend this book as a baseline of HCI techniques. Cairns and Cox ensure you walk away with extra insight into HCI techniques that you thought you knew all there was to know."
—Steven Chodkowski, Lockheed Martin Corporation, Software Engineering Notes
"... eminently useful for classroom use but could also stand as a professional reference or refresher."