Resolving Conflict Once and for All: A Practical How-To Guide to Mediating Disputesby Mark Stein
In his landmark appearance on "The Oprah Winfrey Show," Mark Stein demystified mediation for millions of viewers. Now in Resolving Conflict Once and For All, he explodes
Resolving Conflict Once and For All is a practical, how-to guide to mediating disputes for managers, supervisors, attorneys, therapists, educators... anyone who is called upon to resolve conflict.
In his landmark appearance on "The Oprah Winfrey Show," Mark Stein demystified mediation for millions of viewers. Now in Resolving Conflict Once and For All, he explodes the boundaries of who can mediate by sharing the simple secrets of successful mediation with all who want or need to defuse conflicts in their work place, organization, professional practice or community.
International mediation consultant Mark Stein is the President of Mediation First, a comprehensive mediation firm located in Louisville, Kentucky. As a consultant for the U.S. Departments of Justice and Education, he has facilitated the creation of mediation programs in 14 states, including four statewide programs.
Now, in Resolving Conflict Once and For All, Stein expands upon the same technique he's used to mediate thousands of disputes and train over a thousand business managers and community leaders. --From the Jacket
- Mediation First
- Publication date:
- Product dimensions:
- 6.05(w) x 8.98(h) x 0.49(d)
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