Restructuring Health Care: The Patient-Focused Paradigm / Edition 1

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Why has improving performance been such an intractable problem in health care insitutions? While higher costs of technology, increased regulation, defensive medical practice, and other mitigating factors are often blamed, none of these adequately explain the rapid and continuing rise in personnel costs or the underlying problems in the quality of service.J. Philip Lathrop offers in-depth advice for making the necessary shift from hierarchical, functional organization structures to taking a patient-focused approach to health care operations. In a clear and readable manner, the author describes the concepts of implementing restructuring efforts in practice and explains the theories on which these concepts are based. Drawing on his extensive experience in helping hospitals implement patient-focused care, he offers a wealth of examples drawn from practice, illustrative analogies from other industries, and numerous "True Life Adventures'' to illustrate the actual challenges and development of organizations that have undertaken this restructuring.

Describes concepts of implementing restructuring efforts, presents case studies from other industries, etc.

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Editorial Reviews

From the Publisher
"Philip Lathrop's book is brilliant and timely, thoughtful, and practical. Regradless of the final shape of health care reform in the U.S., the patient-focused idea can and must be implemented. Bravo!" (Tom Peters, coauthor of In Search of Excellence and author of Liberation Management)
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Product Details

  • ISBN-13: 9781555425944
  • Publisher: Wiley
  • Publication date: 10/5/1993
  • Series: Health Series
  • Edition description: 1st
  • Edition number: 1
  • Pages: 218
  • Product dimensions: 9.21 (w) x 6.14 (h) x 0.63 (d)

Meet the Author

J. PHILIP LATHROP is a vice president in the Chicago office of Booz**Allen Health Care, Inc. In his seventeen years with the firm, he has led a broad range of consulting engagements for top management of many of the country's leading hospitals, HMOs, proprietary chains, and professional associations. During the past five years, he has devoted nearly all of his time helping clients develop and implement patient-focused care.

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Table of Contents

1. What's the Big Problem?

2. The Nature of Structural Change.

3. Compartmentalization and Its Discontents: High Cost and PoorService.

4. Patient Focus Begins with Demand.

5. The Structure of a New Paradigm.

6. Patient Aggregation: From Nursing to Patient Care Centers.

7. Initial Deployment Decisions.

8. Enablers for Change.

9. Does It Work?

Epilogue: The Patient-Focused Enterprise.

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