Dave Ulrich is a professor at the School of Business at the University of Michigan, where he co-directs the Human Resource Executive Education Program. He is the author of the bestseller Human Resource Champions (HBS Press).
Jack Zenger is President of Provant, an organizational and performance improvement firm, and prior to that co-founded Zenger-Miller, a leading management and supervisory development firm. He is co-author of the bestselling Self-Directed Work Teams: The New American Challenge.
Norm Smallwood is a managing director of Novations, a strategy, organization design and change management consulting firm. He is co-author of Real-Time Strategy.