Retail Hell: How I Sold My Soul to the Store [NOOK Book]

( 28 )

Overview

From Act I:
"I think you left these behind," I said, handing them to her. This happens all the time when women try to return bags they've used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found.

"Greasy" let out a sigh as if I were the problem. "I really don't see what the problem is here. It's none of your business what I keep in my handbag."

It is ...

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Retail Hell: How I Sold My Soul to the Store

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More About This Book

Overview

From Act I:
"I think you left these behind," I said, handing them to her. This happens all the time when women try to return bags they've used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found.

"Greasy" let out a sigh as if I were the problem. "I really don't see what the problem is here. It's none of your business what I keep in my handbag."

It is when my commission is at stake! I'm not your Designer Handbag Rental Service! My name is not BagBorrowOrSteal.com!

This is a place Freeman Hall, a twenty-year veteran "on the floor," knows well. While delivering side-splitting stories alongside brutally cynical commentary, Freeman recounts his most shocking experiences in Retail Hell.

From the time he was attacked by a customer's four-year-old, who grabbed onto his leg like a poodle and wouldn't let go, to the day he found the fitting room walls covered in s**t, Freeman has seen and heard (smelled and felt) it all! Horrifying and hilarious, this behind-the-scenes look at what really goes on at the Big Fancy Stores is rollicking, ready-to-wear wisdom for readers everywhere.

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Editorial Reviews

From Barnes & Noble

Lured to Macy's by their high employee discount, Freeman Hall eventually upscaled himself to Nordstrom and continued what would become a twenty-year career. While waiting on customers and hoping the day would end, he was also mentally squirreling away the makings of a richly anecdotal memoir about his most outrageous experience in the place he lovingly calls "retail hell." If you ever shopped or worked retail, this is a book you were born to love. Now in paperback with a "free gift" bonus chapter.

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Product Details

  • ISBN-13: 9781440508769
  • Publisher: F+W Media
  • Publication date: 9/18/2010
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 288
  • Sales rank: 130,135
  • File size: 608 KB

Meet the Author

Freeman Hall began slaving in retail at the age of twenty at Macy's. His most notable experience was with specialty clothing store Nordstrom, where he spent fifteen years as an award-winning handbag manager and salesperson. In 2007, he created the popular "Retail Hell Underground" blog and videos, generating a satirical sounding board for retail slaves worldwide.

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Customer Reviews

Average Rating 4
( 28 )
Rating Distribution

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(14)

4 Star

(5)

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See All Sort by: Showing 1 – 20 of 28 Customer Reviews

  • Posted April 27, 2011

    A must read for anyone in retail!!!

    So I have always worked retail....I have been the low man on totem pole and the General manager ...This book is a MUST READ for anyone who has ever worked retail... I never laughed soooo hard from a book before...I am glad someone put into writing, what we, in retail, deal with every day!!

    2 out of 2 people found this review helpful.

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted January 8, 2013

    Best recommendation ever

    Had me in tears laughing while on retail hell lunch hr. His terms for the customers that come through. He inspires me to write more on what i experience on a day by day basis. Driving me to a caffeine overdose once a month. Left me wanting more.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted August 8, 2011

    Don't Bother...quick read but not even worth that effort

    As a formal "retail slave" I had been looking forward to reading this book as soon as I heard about it. Unfortunately the author manages to make what should be funny relatable stories...uninteresting and filled with whiny dribble.

    What had the potential to be a laugh out loud funny read turned out to be 277 pages of listening to a man complain and whine like a immature baby. If I wanted to listen to that I would have stayed in retail and listened to my co-workers.

    1 out of 2 people found this review helpful.

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  • Posted July 13, 2011

    Very funny

    I laughed all the way to the end. Great fast read.

    1 out of 1 people found this review helpful.

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  • Anonymous

    Posted March 25, 2012

    Once u start reading this book u can't put it down

    This book is highly recommend for any one who wants to work at Nordstroms !
    It shows you what it's like working on Commision only!!
    I worked there in the women's clothing dept. and this books truly tells it like it is !!
    Good luck to all my friends that are still working there .

    Was this review helpful? Yes  NoThank you for your feedback.   Report this reviewThank you, this review has been flagged.

  • Anonymous

    Posted March 3, 2012

    It was entertaining

    A story about a gay male that sells handbags ar a large expensive store

    0 out of 3 people found this review helpful.

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  • Anonymous

    Posted December 4, 2011

    Love it!

    Freeman is hilarious, and so relatable for those of us who work in retail!

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  • Posted September 20, 2011

    Hilarious from Cover to Cover!

    I find that most books I buy are impulse buys. I rarely go into a bookstore looking for something specific. On this occasion, however, I was in the biography section in search of a birthday gift for my Grandmother. That's where I spotted this little gem.
    When I read the back of the book, I thought it would be an interesting read. One of my best friends has a retail job and I loathe it, because we work very conflicting schedules and rarely get to hang out. So I thought reading a no-holds barred confessional by experienced sales associate Freeman Hall would give me some insight into her job.
    I don't mean to say that I think a retail job is easy. I worked retail in high school, and I know it isn't easy. But Mr. Hall's account takes it to a whole new level.
    I positively devoured this book. The reactions I had while reading ranged from mildly amused to utter disbelief. The antics he describes sometimes sound a little exaggerated, but it makes it even more fun to imagine that they happened exactly as delineated. If I hadn't picked the book up in the biographies, I would swear it was fiction. I laughed my way through this book, and can't imagine anyone not having a similar reaction. Mr. Hall displays obvious talent as a writer - it's fresh and fun, and his characters (real people?!) are larger than life. He describes them, and then, if they deserve it, he properly eviscerates them. Yet all the while, you can't help but want to be his best friend! Anyway, if you're looking for some fun non-fiction, I'd suggest hitting up your local bookstore for this one. I can't remember non-fiction ever making me laugh this much.

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    Posted June 4, 2012

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    Posted April 16, 2011

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    Posted April 19, 2011

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    Posted April 3, 2011

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    Posted June 9, 2011

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    Posted August 4, 2011

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    Posted February 1, 2011

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