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From Barnes & Noble
Lured to Macy's by their high employee discount, Freeman Hall eventually upscaled himself to Nordstrom and continued what would become a twenty-year career. While waiting on customers and hoping the day would end, he was also mentally squirreling away the makings of a richly anecdotal memoir about his most outrageous experience in the place he lovingly calls "retail hell." If you ever shopped or worked retail, this is a book you were born to love. Now in paperback with a "free gift" bonus chapter.