Retail Loss Prevention Officer / Edition 1by Anthony D. Manley
Pub. Date: 11/28/2003
Publisher: Prentice Hall
This book serves as an invaluable manual for the loss prevention officer working in the field of retail security, offering these professionals a series of actions and responses for every type of incident that may occur in a retail setting—the know-how of what, when, why, and how to react to particular situations and the consequences that may follow./b>… See more details below
This book serves as an invaluable manual for the loss prevention officer working in the field of retail security, offering these professionals a series of actions and responses for every type of incident that may occur in a retail setting—the know-how of what, when, why, and how to react to particular situations and the consequences that may follow. All aspects of safety and security within the retail premise are covered detail—making this book an invaluable part of the retail security officer training curriculum. KEY TOPICS A seven-part organization covers specific material related to the criminal and civil; criminal law and the retail security officer; the retail loss prevention officer; emergencies, threats and hazards; alarms and inspections; and relevant topics of concern for the retail loss prevention department. For in-service retail security officers, retail operations managers.
- Prentice Hall
- Publication date:
- Edition description:
- New Edition
- Product dimensions:
- 6.90(w) x 9.00(h) x 1.00(d)
Table of Contents
I. LAW AND LIABILITY.
1. Civil Liability.
2. Criminal Law and Liability.
3. Criminal and Civil Litigation.
II. CRIMINAL LAW AND THE RETAIL LOSS PREVENTION OFFICER.
1. Legal Powers and Limitations.
2. Applicable Laws and Alternative Charges.
III. THE RETAIL LOSS PREVENTION OFFICER.
1. Loss Prevention Defined—Process, Administration and Achievement.
2. Risk Analysis and Threat Potential.
3. Investigative Techniques.
4. Loss Prevention Contractual Services.
5. Other Responsibilities and Considerations.
IV. RETAIL THEFT—EXTERNAL AND INTERNAL.
1. The Shoplifter—Profile and Characteristics.
2. Primary Rules in Determining Probable Cause in a Shoplifting Arrest and Detention.
3. The Dishonest Employee.
4. External Crimes and Frauds.
5. Loss Prevention and Control—Tactics and Procedures.
V. EMERGENCIES, THREATS AND HAZARDS.
1. Natural, Accidental and Man—made Emergencies and Disasters.
2. Terrorism and Other Business Threats.
3. Infectious and Health Hazards.
4. Accidental Injuries and Illnesses.
5. Strikes, Violence, Unruly Persons and Crowds.
VI. ALARMS AND INSPECTIONS.
1. Burglar, Fire and Sprinkler Alarm Systems.
2. Fire Inspections and Testing.
3. Alarm Systems Response.
4. Alarm Records.
VII. RELEVANT TOPICS OF CONCERN FOR THE RETAIL LOSS PREVENTION DEPARTMENT.
1. Report Writing—Preparation, Maintenance and Significance.
2. Training—Employee Requirements and the Loss Prevention Manager's Role.
Websites of Interest.
Tables and Graphs.
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