Rethinking Public Service Delivery: Managing with External Providers

Rethinking Public Service Delivery: Managing with External Providers

by John Alford, Janine O'Flynn
     
 

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Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.

Overview

Public services are increasingly delivered through a range of forms of 'external' service-provision such as contracting, partnering and regulation. This new text assesses when and how public sector organizations might better draw on the work of these external parties and examines the wider implications for public leadership and management.

Editorial Reviews

From the Publisher

'There is no other work that I am aware of which brings together so effectively the wide range of lessons we have learned about the consideration, initiation and management of the many new (and not so new) forms of alternative service delivery.' - John Langford, Canadian Public Administration

Product Details

ISBN-13:
9780230237957
Publisher:
Palgrave Macmillan
Publication date:
08/07/2012
Series:
Public Management and Leadership Series
Pages:
328
Product dimensions:
5.40(w) x 8.40(h) x 0.70(d)

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