Rethinking Retention In Good Times And Bad:Breakthrough Ideas For Keeping Your Best Workers

Overview

How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. This book is the first to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but ...
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Rethinking Retention In Good Times And Bad:Breakthrough Ideas For Keeping Your Best Workers

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Overview

How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. This book is the first to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience. It is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high skilled workers, and across multiple industries. Also addressed is how to retain your high-performing workers in slow economic times. If you are losing workers you want to keep, this book will tell you how to put retention solutions in place across Read this book with a pen in your hand. Circle ideas you like, strike through those you don't, and make notes as to how you can apply these tactics in your company. Then pass it on to a colleague and ask her to do the same. Stir up your company's thinking on employee retention so progress happens, fast. -From the Introduction, Rethinking Retention
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Editorial Reviews

Patricia O'Connell
Worried about talent walking out the door? Finnegan offers fresh thinking for solving the turnover problem in any economy.
John E. Sutton
Dick Finnegan's new book, Rethinking Retention in Good Times and Bad is a timely publication. While retaining your best employees is always important for every business enterprise, today's difficult economy makes this book a must-read. Full of practical, useful advice, this book can put you to work today to improve retention of your most valued employees. It not only shows you where to look to identify retention problems in your organization, it guides you through the steps for developing the strategies and tactics tailored to meet your company's specific needs. This not a book just for HR professionals - anyone who manages people will benefit from the insights presented here.
Mary Steele
Mary Steele, Director of Executive Compensation, Delta Airlines Dick Finnegan is a true expert on turnover. I have worked with Dick for over 20 years and turnover has been his passion. He understands what causes it, and, more importantly, what individual effective steps a company can take based on its culture to reduce it. With focus and commitment, his unique approach has helped many companies address their turnover problems, and have improved management skills at the same time.
Dennis P. Gilhooley Sr. CPIM
Dick Finnegan definitely has his finger on the pulse of what it takes to retain top talent. Even in today's declining economy, top performers can and will walk out the door if their job isn't meeting their career expectations. Dick is insightful in his assessment of why people leave and what it takes to retain them. The seven retention strategies he has developed have true merit and are right on the money.
From the Publisher
Sector Supply Chain, IBM Global Business Services
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Product Details

  • ISBN-13: 9780891062387
  • Publisher: Nicholas Brealey Publishing
  • Publication date: 10/20/2009
  • Pages: 304
  • Sales rank: 531,780
  • Product dimensions: 6.10 (w) x 9.10 (h) x 1.10 (d)

Meet the Author

Richard Finnegan is President of Finnegan Mackenzie, a firm specializing in cutting employee turnover. He is recognized by executives across people management professions as a leading thinker and advisor on employee retention.
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Table of Contents

The Lesson of the 3 Ps Rethinking Retention: Principles and Strategies Rethinking Retention Principles and Strategies for Steering Your Employee Retention Ship Putting Rethinking Retention to Work: Tactics Employees Quit Jobs because They Can Employees Stay because of Things They Get Uniquely from You Supervisors Build Unique Relations that Drive Retention Hold Supervisors Accountable for Achieving Retention Goals Develop Supervisors to Build Trust with their Teams Narrow the Front Door to Close the Back Door Script Employees' First 90 Days Challenge People-Management Policies and Practices Calculate Turnover's Cost Drive Retention from the Top What's Next? Case Studies-Hilton Call Centers, Curley & Pynne Top Sections of the BLS Web Site
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Sort by: Showing 1 Customer Reviews
  • Posted August 16, 2010

    more from this reviewer

    Research-based report on retaining your best employees

    You might think that a recession is exactly the time when good employees batten down their hatches and cling to their jobs, even if they do not like them. Think again. Really talented employees can find work during any economic period. Indeed, they change jobs all the time. Such turnover cuts productivity, making operations less efficient, and burdens companies with heavy employee replacement costs. Although the tariff can be staggering, most organizations do not have a formal - or even an informal - retention abatement process. Instead, they relegate retention to a sideline human resources department activity. To correct this operational oversight, retention consultant Richard P. Finnegan provides the "Rethinking Retention Model," a robust best-practices program you can use to cut down on expensive employee churn. In his heavily researched and sourced book, Finnegan thoroughly details the exact steps organizations should implement to increase retention. He offers numerous case studies that illustrate how companies hold on to their best employees. getAbstract highly recommends this comprehensive, logical, thoughtful guide as an ideal resource for CEOs, managers and HR executives who need to close the revolving door.

    To learn more about this book, check out the following link: http://www.getabstract.com/summary/12759/rethinking-retention.html

    Was this review helpful? Yes  No   Report this review
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