BN.com Gift Guide

Return on Impact: Leadership Strategies for the Age of Connected Relationships [NOOK Book]

Overview

Strategies for setting your association apart in today's socially enabled world

Access to information is instantaneous. Social tools put professional networks within arm's reach. What are the leadership strategies that will allow your organization to create and support differentiating value and nurture ongoing relationships with your members? In Return on Impact: Leadership Strategies for the Age of Connected Relationships, Nour charts the implications of a socially enabled ...

See more details below
Return on Impact: Leadership Strategies for the Age of Connected Relationships

Available on NOOK devices and apps  
  • NOOK Devices
  • Samsung Galaxy Tab 4 NOOK 7.0
  • Samsung Galaxy Tab 4 NOOK 10.1
  • NOOK HD Tablet
  • NOOK HD+ Tablet
  • NOOK eReaders
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK for Web

Want a NOOK? Explore Now

NOOK Book (eBook)
$16.49
BN.com price
(Save 44%)$29.95 List Price
Note: This NOOK Book can be purchased in bulk. Please email us for more information.

Overview

Strategies for setting your association apart in today's socially enabled world

Access to information is instantaneous. Social tools put professional networks within arm's reach. What are the leadership strategies that will allow your organization to create and support differentiating value and nurture ongoing relationships with your members? In Return on Impact: Leadership Strategies for the Age of Connected Relationships, Nour charts the implications of a socially enabled world and the reinvention—in structure and governance, talent acquisition, listening practices, and business and revenue models—that leaders of organizations must undertake to fuel growth in the next decade.

More than another tactical book on social media or particular networking tools, Return on Impact is a strategy resource for associations designed to show you what will set your association or membership organization apart.

  • Written by business-relationship expert David Nour, author of the bestselling Relationship Economics
  • Created in association with the ASAE Foundation
  • Provides specific strategy and practical models
  • Covers structure and governance, talent acquisition, listening practices, and business and revenue models

Return on Impact hands leaders the tools that associations and other membership organizations can wield in order to harness the opportunities of the socially enabled world and ensure their growth in the coming times.

Read More Show Less

Product Details

  • ISBN-13: 9781118834107
  • Publisher: Wiley
  • Publication date: 10/3/2013
  • Series: ASAE/Jossey-Bass Series
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • File size: 7 MB

Table of Contents

Integrated QR Codes vii

Welcome to the Age of Empowered Customers! ix

C H A P T E R 1
Do You Still Matter? 1

C H A P T E R 2
Develop a Robust Social Strategy, an Imperative First Step 25

C H A P T E R 3
Embrace World-Class Engagement 49

C H A P T E R 4
Build a Diff erent Kind of Organization 67

C H A P T E R 5
“iTunify” Your Capabilities 93

C H A P T E R 6
Attract and Develop Unparalleled Social Talent 121

C H A P T E R 7
Socially Enable Your Execution 151

C H A P T E R 8
Deploy Social Analytics to Listen Louder and Tell a Compelling Story 173

C H A P T E R 9
Fail Intentionally and Learn From It 195

C H A P T E R 1 0
Reinvent ROI 215

Acknowledgements 231

About the ASAE Foundation 233

About the Author 235

Other Books by the Author 237

David Nour Speaking Topics 239

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)