Return on Investment in Training and Performance Improvement Programs / Edition 2

Return on Investment in Training and Performance Improvement Programs / Edition 2

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by Jack J. Phillips
     
 

ISBN-10: 0750676019

ISBN-13: 9780750676014

Pub. Date: 05/05/2003

Publisher: Taylor & Francis

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: ten post-program data collection

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Overview

The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus: ten post-program data collection methods ten strategies for determining the amount of improvement that is directly linked to training programs ten techniques for converting both hard and soft data to monetary values 'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations. The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.

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Product Details

ISBN-13:
9780750676014
Publisher:
Taylor & Francis
Publication date:
05/05/2003
Series:
Improving Human Performance Series
Edition description:
REV
Pages:
396
Product dimensions:
0.88(w) x 9.21(h) x 6.14(d)

Table of Contents

Measuring the return on investment: a search for best practices; ROI model; Collecting post-program data; Isolating the effects of training; Converting data to monetary benefits; Tabulating program costs; Calculating the return; Identifying intangible measures; ROI at multiple levels; ROI Globally; Implementation issues; Appendix 1: how results-based are your HRD programs? a quick test for the HRD staff; Appendix 2: how results-based are your training and development programs? a survey for managers.

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Return On Investment In Training And Performance Improvement Programs 5 out of 5 based on 0 ratings. 1 reviews.
RolfDobelli More than 1 year ago
Companies want their training and development programs to succeed in coaching employees and enhancing their career advancement, as well as in contributing to the bottom line, but training’s results can be difficult to quantify. If you’re a training officer, and demonstrating unshakable ROI is at the top of your to-do list, Jack J. Phillips’s calculations can help you prove your programs’ worth. His book is by no means a quick read, but it is a useful one, densely packed with details, instructions, calculations, analyses and case studies – including one highly detailed case history. getAbstract recommends this study on returns to training and development managers and to executives who want to authenticate the fiscal impact of their training and development budget.