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Riding Shotgun: The Role of the COO

Overview


“The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them.”—Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels
“The relationship between the CEO and COO is critical to the success of any ...
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Overview


“The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of being number two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them.”—Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels
“The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read.”—Bruce Chizen, CEO, Adobe Systems
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Editorial Reviews

From the Publisher

"The critical role of COO has received little of the attention it deserves. Bennett and Miles illuminate the potential and the perils of beingnumber two. A must-read for anyone aspiring to make the leap, and for those who recruit, oversee, and coach them."—Michael Watkins, founding partner, Genesis Advisers and author of The First 90 Days: Critical Success Strategies for New Leaders at All Levels

"The relationship between the CEO and COO is critical to the success of any company. This book gives a variety of perspectives on this leadership dynamic in a highly enjoyable read."—Bruce Chizen, CEO, Adobe Systems

"As organizations and corporate boards look to solve critical succession issues or strive to become more focused and efficient, they often think of creating or recasting the COO role within their respective organizations. Done correctly, the results can be magical; done incorrectly, and the fallout can be devastating for any organization. This book is the first of its kind and long over due. Riding Shotgun carefully lays out the questions that need to be answered and the critical success factors to ensure that the person who is going to assume the role is set up for success. Every Board Member, HR Executive, or CEO who is considering the COO role in their organization should read this book!"—Tom DiDonato, EVP Human Resources, American Eagle Outfitters Inc.

"Miles & Bennett tackle an important, and drastically under-researched area: the role, personalities, fit and success factors of COOs. We've seen several COOs who have been total winners, but it's striking how different the models of success can be depending on role, personal competencies, business situation/cycle/type, team strengths, and CEO strengths. The authors have done a very nice job of tying all of this together."—Jim Williams, Partner, Texas Pacific Group

"The lessons reported in this book will be very useful to Boards, Heads of Human Resourcesand CEOs as they consider succession planning and organizational design."—Dale Morrison, President & Chief Executive Officer, McCain Foods Limited

Soundview Executive Book Summaries
Bennett and Miles strike out to answer the question "How important is the role of a chief operating officer, especially to the success of a company's CEO?" According to the two authors, the role is crucial; one example is the failure of the Hewlett-Packard merger with Compaq, in which former HP CEO Carly Fiorina refused to appoint a COO. Riding Shotgun: The Role of the COO provides insight to the world of COOs and just how useful they are to their companies. Copyright © 2006 Soundview Executive Book Summaries
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Product Details

  • ISBN-13: 9780804751667
  • Publisher: Stanford University Press
  • Publication date: 6/9/2006
  • Edition description: 1
  • Pages: 208
  • Sales rank: 725,361
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.90 (d)

Meet the Author


Nate Bennett is Senior Associate Dean and Professor of Management, College of Management, Georgia Institute of Technology. Stephen A. Miles is a Partner in Heidrick & Struggles, International Leadership Services Practice.
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Table of Contents

Ch. 1 Introduction 1
Ch. 2 How is the chief operating officer role used today? 18
Ch. 3 The job of the number two 63
Ch. 4 The search for a COO 98
Ch. 5 Attracting and managing a COO 136
Ch. 6 Conclusion 183
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