Road Warrior Survival Guide practical tips for the business traveler

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If it's Tuesday, it must be Boston. If it's Thursday, it must be L.A. And if your life ever looks like this, then you understand how hard it is to get your work done while on-the-road, and also be in-touch with your family. While there are heaps of handy books and magazines which will help you tweak your Smartphone and speed up your laptop, this book offers a wider view; how to use tools, software, and services to streamline your life. This book is for the U.S. passport carrying mobile professional who travels ...
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Road Warrior Survival Guide: Practical Tips for the Business Traveler

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If it's Tuesday, it must be Boston. If it's Thursday, it must be L.A. And if your life ever looks like this, then you understand how hard it is to get your work done while on-the-road, and also be in-touch with your family. While there are heaps of handy books and magazines which will help you tweak your Smartphone and speed up your laptop, this book offers a wider view; how to use tools, software, and services to streamline your life. This book is for the U.S. passport carrying mobile professional who travels often, telecommutes, or works from a virtual office and is seeking ways to become more productive and less stressed while working remotely. The real goal? To free you up - so that you can spend more time doing the things you love with the people you love the most. (And make more money along the way.) visit
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What People Are Saying

Catherine Roseberry
"Humor, common sense and old fashioned straight talk are what reader’s will find in the Road Warrior Survival Guide. Greg doesn’t pull any punches nor does he talk in "tech-speak" in his book, but you’ll find tips that guide you through the process of becoming a successful road warrior and you'll be able to put use these tips to use right away. Companies should use this as a ‘How To’ manual to assist their mobile workforce."
Guide to Mobile Office Technology
Mauricio Freitas
"Greg offers road-tested and clever ways to use the gadgets we have available for dealing with common business travel situations. He shares with us how - in a Zen-like way, to create a virtual office, how to have proposals printed on-the-fly, and how to become a master at email. This book can be read on a one hour flight but could change the way you get stuff done forever."
Microsoft MVP Mobile Devices
Erica Plastino
"This book is a must-read for any professional who travels for business. I got some real practical tips on how to cut hours off my week - which I am now using."
Global Account Manager, Lionbridge, California
Thomas Schneck
"Greg summarizes all the key things that you must prepare for when working remotely or traveling for business. I travel about one week per month and work in a virtual office most of the time. His suggestions are simple, but very effective in helping maintain a work-life balance."
VP Global Sales, DocuWare, New York
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Product Details

  • ISBN-13: 9781411643468
  • Publisher:
  • Publication date: 9/28/2005
  • Pages: 136
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.32 (d)

Table of Contents

Introduction | The Mindset of the Road Warrior 15
#1 | Creating Your Virtual Office 25
#2 | Designate a Universal Phone Number 31
#3 | Adding Digits to Your Speed Dial 35
#4 | Sharing your calendar with your partner 37
#5 | What’s in YOUR carry-on? 41
#6 | Using Remote Desktops and Desktop Sharing 47
#7 | Using Cell Phones, VoIP and Datacards 53
#8 | Avoiding Newbie Mistakes 63
#9 | Connecting to the Internet while on a plane 67
#10 | Tips using Outlook’s Calendar when working in different time zones 69
#11 | Dealing with Service Staff 76
#12 | Useful Weapons of the Road Warrior 81
#13 | Booking Travel & International Travel Tips 89
#14 | Drawing boundaries working from home 95
#15 | TCP/IP, DNS, VPN and Email Configurations 101
#16 | Security & Passwords 107
#17 | Mastering Email 115
#18 | The Road Ahead 125
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So you want to be Road Warrior? A re you one already? Being a true road warrior is not about how many frequent flyer miles you rack up in a year. It’s not about how to get first class upgrades, frequent flier mileage, cheap airfares and suites in hotels. It’s not about how many gadgets you have to stay connected, or how to stomp on the next guy (and by the way, that will be me) in order to get to your destination faster. It’s about freeing you up to focus on the things you do best-so you can make more money, and have more free time to spend with the people you love. (You’ll still get those miles and upgrades) Most professionals have the latest mobile technology-cell phones, Smartphones, and laptops. However, our biggest challenge is not how to use each device, but how to use all our devices in a way that streamlines our lives. It’s how we connect all the dots along the line, from how we use our cell-phone to our laptop, from coordinating our schedule with our family, to how we make the use of our travel time. And being connected is still not sufficient for us to be successful. We’re doing our jobs, plus the jobs of one or two gone-but-not-replaced colleagues - and doing it all with less support. We’ve got to deliver more with fewer sales people. Manufacture more products using fewer factories. And perhaps, most universally, make more decisions; make more improvements - get more stuff done - with fewer resources. So how do you manage to stay sane when you find yourself insanely busy? You become a really good road warrior. Many businesses, both large and small, struggle to keep their mobile work-force productive and in-sync with the latest product information, corporate developments and, most importantly, the needs of their customers. Adding just thirty minutes of productive time per day to a staff of ten people will translate into thousands of dollars per week for many businesses. When it comes to the tools and technology we use, many companies-and the people who work for them-are puzzled by the promised benefits of various hi-tech gadgets and services for sale. And unless you’re also a closet techie, or have an IT staffer who’s also your buddy, you’re likely to fail at integrating and synchronizing all your devices to accomplish your goal: to be more productive wherever you are, using the tools you have. But how do I get there? The Road Warrior Survival Guide presents a mindset and specific recipes that will help professionals who travel often, efficiently create and maintain their office outside the office. So what?
And why is being efficient with your time so vitally important? Just so big companies can get bigger? Just so they can offer their shareholders "greater value"? Not really.... It’s because the question we will all ask ourselves the moment before we die will likely sound something like this: "Did I spend my life doing what I love to do with the people I love the most?" I would suggest that the time to be asking this question is now. Use this quick read about road warrior tips as an opportunity to take inventory of what tools you are using - and how - in conducting your busy life. Decide now that you will spend more time doing what you love to do with the people you love the most. Decide now to reevaluate how you are structuring your work day and be open to alternatives as you read this book. If you use just a few of these suggestions, I promise it will shave layers of stress off your travel life and may even open up the opportunity you’ve been waiting for. More about the Mind of the Road Warrior
The mind of the road warrior seeks to be as productive as possible yet as unencumbered as practicable by the technology which enables it. Three basic principles of true road warriors are:
* Simplicity-from suitcase packing to setting up out-of-office assistant in Outlook, your discipline is to simplify.
* Focus-no matter where you are: in a bathroom stall or in a bank; in front of your laptop when it’s frozen, or on a conference call with your team; your attention needs to be 100% on the person or people you are communicating with. Your attention is your power. Listen and be heard.
* Creativity-your gadgets will not always work, there will not always be WiFi when you need it, your laptop will freeze, and your cell phone will go dead. But your creative attitude to "get it done" and accomplish the same task, with whatever you have available at the moment, is what really captures the mindset of the road warrior. What’s the difference between humans and animals?
Now, this question will fire-up an otherwise boring bar conversation, and you are likely to get into some pretty wild debates. But one big difference between us and the animal world is our ability to use tools. While there are some examples of animals that use tools, like chimpanzees who will use a stick to pull termites from a nest, for the most part, animals are stuck using their bodies to get things done. But humans have been pretty good about using tools through the centuries-and some humans, in fact, are better than others. How well do you use the tools you have? Do you program your phone to auto-dial numbers? Do you use call forwarding? Do you use filters for your incoming email? Do you use email calendar invitations for meetings? Does your VCR player still flash 12:00pm? Are you really maximizing the use of the tools you already have? Do you know about all the new tools and services available to help you be more effective? Things are changing. People are working differently. Being on-the-road doesn’t mean that you can be out-of-touch anymore. Just because you have to visit a client in Seattle doesn’t any longer mean the rest of your work needs to be put on hold. Chances are you didn’t get any email before 1992, and you certainly didn’t get them pushed to your palm before 2001. Although it’s hard to do your job and also study up on how to get it done better, we must. We’re all making this up as we go along, and there are no rules for the road ahead. As Globalization 3.0* is still in its early days, it’s now critical to continually reevaluate how we do our work and experiment with communication options which the internet and technology has created. Or, have our jobs (and careers) be left behind by people who are adapting to the sea of change. (* Globalization 3.0 is a concept described in Thomas Friedman’s, The World Is Flat, which is about how business, and the way people work has changed and will continue to.) Some common tools of a road warrior are a cell phone, a PDA, and a laptop. So consider, for example, how many times you have dialed someone’s number on your cell phone before you thought to enter it into speed dial. Or how much time you have wasted trying to get back to people who left messages on your other number. Or how much time you waste trying to connect to the internet with no luck. Do you really know how to use your gadgets to their fullest extent while on the road? I would venture to guess that it’s not because you don’t have the tools you need or the technology- you probably do. It’s all about how you’re using them. So the good news is that you probably have what you need right now. You just haven’t gotten them to work for you as well as you could. This book will help you take inventory of the technology and services you use every day with the aim of helping you create a strategy for using them in a much more effective way. Are You A Road Warrior?
What’s the road? I believe the road is your life. The trick is choosing a road that you’ll be happy on and one which will take you where you want to go. And what’s the war about anyway? The war is against your own frustrations with things not going your way. And admit it; things sometimes don’t go your way. And when it comes to using your technology, what works in theory will rarely work in practice. So let us consider how these things are connected. For example, you could be in a hotel room in Detroit after a day-long series of prospect meetings and you find yourself with two large proposals to write by morning, under quota by 60%, you haven’t had a chance to dig into your eighty two emails, and your spouse wants to talk to you about when you can interview a pre-school which would be the best for your child. This situation is commonplace for us on-the-road folks, juggling the demands of work and family, and many of us, faced with this situation, will feel stressed and miserable. The result could be any number of dis-eases with a host of never ending side effects. The war that the road warrior fights is the one against falling into this type of situation in the first place. Could there have been a way to check those emails on your cell phone while you were in the bathroom? Could there have been a way you could have delegated pieces of the proposal to a colleague while you were in the taxi going to the airport so that by the time you got to your hotel your job would simply be to edit? Could there have been a way your spouse could have checked your calendar to make an instant decision on a date and time for the school interview? The war is about making things happen with the people and tools around you more effectively so that you can live a happier, and more productive life. Being a road warrior is about being creative with the tools you have, to get it all done-wherever you are. What Type Of Road Warrior Are You?
The once-a-week work-at-home warrior
I usually work from home on Fridays, and unfortunately I don’t get a lot done. I try to plan for all the work I would like to do at home when I am packing files and such, but inevitably, I always forget a piece of data which I need but can’t access. And to make matters worse, I often get caught up in an argument about laundry with my wife, or need to run to Home Depot for some light-bulbs which need replacing. My two biggest challenges are to have all my up-to-date work in both places, and to maintain work/personal boundaries at home. The 50-50 Shuttle Jockey
I work both at the office and at my home-office – about 50%-50%. Whenever I’m at one location, I always find myself handicapped because of the stuff I’ve got at the other location. I’ve tried to network my computer at home with the one at the office but my IT department is not helpful in making it happen. And they tell me I am forbidden to use PC Anywhere or Gotomypc. The Light Traveling Sales Rep
I work at the office about 20% of the time, 50% I’m at my home-office and the other 30% I am traveling. My biggest challenge is prospecting. Since I’m on the road so much juggling current opportunities, I have no time to prospect to fill my pipeline for the future. And when I do have time to prospect on the road, I never have access to the contact information and notes I need so I can make those calls. The Trucker’s Friend Consultant
I am in my car about 75% of the time. I work from the office the rest of the time. I rarely have high-speed Internet connections but I connect using a laptop data card which goes through GPRS. I find I work alone and I get little to no help from folks at the office. My biggest challenge is working on large proposals which require a lot of office time and I am hardly ever in the office. The Rock Star Roadie
I am traveling across the country and I stay in hotels 3-5 days per week. I have meetings and presentations just about every day, and while I do OK with my presentation, my biggest challenge is having the office time to create custom presentations that would have more impact and give me a better close rate. The Global Rock Star Roadie
I travel all over the world, in many different time zones, and in many different countries. The best way to reach me is via email and voicemail because I won’t be awake when you call-and if I am, I’m probably in a meeting. That’s why I’m traveling in the first place, meeting people face-to-face. My biggest challenge is staying connected with my family and getting my team back at the office to help me with projects while I’m traveling. I just can’t do it all. But I end up doing it all anyway. If you find yourself somewhere within this spectrum of work-life scenarios, the tips in this book will make your life easier... Promise. Technology Endorsements
As I write this I can just hear some of you criticizing my suggestions, inwardly arguing with my use of XP instead of Apple OSX, or my use of a Pocket PC instead of a Blackberry or Treo 650, but if you find yourself falling into that mindset then you are missing the point of this book. Please stop and re-read the introduction. No, really. The point of this book is not to push any particular technology or to recommend always using the latest and greatest, but to remind ourselves to live and work in a way that enables us to get things done with whatever is available at the time, often in less than ideal circumstances. Although I grew up using Apple computers, since I’ve been traveling for business the companies I’ve worked for only supported PCs and Microsoft operating systems. So I’ve been using Microsoft’s operating systems and their Office products for several years-for better or for worse. Therefore, several of the suggestions in this book are Microsoft-centric. But there is a special section for Mac users on the forum, so if you are one of them please feel free to jump in and offer suggestions. Concerning certain other technologies and services, in this book I have made several unabashed endorsements, but know that I was not financially influenced by any of them. Nor have I made these technology recommendations because I’ve done any fair or side-by-side comparisons. (I wish I had the time to do so) I’ve made these recommendations because I simply started using the gadgets and service I heard about and found ways to maximize their usefulness. But I’m still not always using "the best" or the latest technology. Blog your "road". I would love to try out your suggestions.
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Customer Reviews

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  • Anonymous

    Posted January 3, 2006

    What an eye opener!

    If you take Greg Rosner's 'Road Warrior's Survival Guide' on your next flight, it will change the way you work forever. It has a logical format that's fun to read with immediately useful ideas. The author's time saving tips can do exactly what he says------'free you up - so you can spend more time doing the things you love with the people you love the most.' ...A must read!

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  • Anonymous

    Posted January 2, 2006

    A life-saver...

    This book is worth every penny and is fun to read! Novices and veteran Road Warriors alike will benefit from a wealth of information that can actually help you reduce the aggravation that you deal with on the road. Every tid-bit was learned (earned) the hard way. But you can buy a shortcut and make your life easier now. Just get it!

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  • Anonymous

    Posted January 3, 2006

    You Won't Hit the Road the Same Way Again!

    This book is a must read for the professional on the go. There are secrets and tidbits to not only make your business travels more effective and less stressful, but also little jewels to make your life a better place to be! I would recommend it to anyone who wants to succeed more and stress less!!!

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  • Anonymous

    Posted January 3, 2006

    Practical Tools Inspirational Wisdom

    Everybody ought to read 'Road Warrior.' First, it is an easy-to-read guide with lots of practical advice on how to integrate simple but powerful technology tools into your day-to-day work environment. And second, because it reflects an underlying wisdom about how to keep your perspective and balance in this crazy 'more with less' work world. This book will help you with time management and with maintaining the meaning in your life.

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  • Anonymous

    Posted October 16, 2005

    A Must-read

    ¿The largest un-united cult in the world are the road warriors. They travel day and night they live out of a suitcase -- as they seek to expand the global economy, keeping a small percentage for themselves. This book will help you keep a bit more of your hard earned money, keep in touch with those you love, and keep your sanity when it's snowing in Chicago and your plane to Rome has just been cancelled. This book is not just a must-read, it's your own personal 911 travel guide that will easily fit in your briefcase for use at all times.¿ --------- Jeffrey Gitomer, author of ¿The Little Red Book of Selling¿

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