Satisfaction Guaranteed [NOOK Book]


Anytime, anyplace, Ethan Crane's your man. An agent's agent, he's tough, smart, and fearless. Exactly the guy you want when the stuff hits the fan--and the kind Beth Whitney avoids like the plague. It took a fiancé in the business to teach her, but she's learned her lesson: Don't. Date. Agents. It's this rule that's kept her employed at the agency, doing her part for world security from behind a desk. So when a case throws the two together, Beth's determined to keep it strictly professional. So far, so ...
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Anytime, anyplace, Ethan Crane's your man. An agent's agent, he's tough, smart, and fearless. Exactly the guy you want when the stuff hits the fan--and the kind Beth Whitney avoids like the plague. It took a fiancé in the business to teach her, but she's learned her lesson: Don't. Date. Agents. It's this rule that's kept her employed at the agency, doing her part for world security from behind a desk. So when a case throws the two together, Beth's determined to keep it strictly professional. So far, so good--except for the steamy kisses, the red-hot phone sex, and. . .What was that rule again?

To Ethan, Beth couldn't be less his type if her father ran the agency, which, oh yeah, he does. Still he can't help but find her work in the field a total turn on. Off the field it's even better. But hot pursuit of a notorious information broker is what they should focus on--not each other. That can wait until they've accomplished a job well done. Or can it?
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Product Details

  • ISBN-13: 9780758245243
  • Publisher: Kensington
  • Publication date: 5/1/2009
  • Sold by: Barnes & Noble
  • Format: eBook
  • Pages: 320
  • Sales rank: 297,742
  • File size: 576 KB

Meet the Author

Oregon author Lucy Monroe's books have hit national bestseller lists in both the US and England. Her highly charged, sensual stories touch on the realities of life while giving the reader a fantasy story not easily forgotten. Lucy's books transport her readers to a special place where the heart rules and love conquers all.

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Read an Excerpt

Satisfaction Guaranteed



Copyright © 2007 Lucy Monroe
All right reserved.

ISBN: 978-0-7582-1178-1

Chapter One

When the subjects of Beth Whitney's favorite fantasy and worst living nightmare walked through the office door together, the day from hell took a nosedive.

And really, that shouldn't be possible. Only Beth's shocked vision was telling her that it was. In Technicolor. It wasn't bad enough that she'd woken extra early to avoid the alarm clock only to discover that rather than sleeping like good kittens, Mozart and Beethoven had spent the night shredding the perfect silk drapes she'd installed on her condo's living room window only a month ago. The toaster had burned her bagel, and her mom had called with yet another candidate in her campaign to rejuvenate Beth's nonexistent love life. All before eight-thirty A.M., and her arrival at work hadn't improved a thing.

Her in-box had been filled with the usual urgent requests, but two messages had sent her head spinning. They were hiring a new agent and her boss wanted the new recruit's office ready by early afternoon. And Ethan Crane was back from his latest assignment and working out of the home office for the foreseeable future. Which meant that she was back to catching glimpses of him that sparked erotic fantasies no good girl would admit to ... even to her very best friend. Even to her cat.

And he would tease her ... just likehe always did, making her notice him. Upping feelings she'd rather pretend did not exist and none of which she would ever allow herself to act on. Not only was the man way out of her league, but he was all wrong for her. He was an agent. He was also too sexy for words and the one man she didn't think would balk at her most secret daydreams.

She balked at them though.

They scared her to death. Almost as much as he did. And there he was.

Maybe she should have let her mom fix her up with Mr. Eligible. Beth needed some kind of diversion to stop her body reacting so strongly to Ethan's presence.

The only problem was, no other man measured up. Not even her worst waking nightmare. If seeing her former fiancé for the first time in three years could not tamp down her body's response to Ethan, nothing would.

Following the two men and wearing a look of benign benevolence she knew was a better cover than sand camouflage in the desert was her father. He was also her boss, which was why she didn't leap from her chair and demand to know why in the heck he hadn't seen fit to warn her of Alan's arrival.

Okay, so it wasn't as disturbing as Ethan's, but her dad had no way of knowing that. For all he knew, seeing her former fiancé for the first time in years was shredding her wounded heart. She almost laughed at the image that thought provoked. Her dad was neither maudlin, nor poetic.

She would settle for marginally sensitive, but that seemed a far off dream, too.

All three men were talking and didn't notice her reaction to their arrival. Thank goodness. Her dad saw far too much as it was. She managed to school her expression into a cool smile just as Ethan's green gaze landed on her.

Even mentally prepared for it, her heart ran wild and the secret desires she'd been fighting since coming to work for her father nearly two years ago pooled low in her belly.

However, she managed to keep her breathing and her voice relatively even as she said, "Good afternoon, gentlemen. Ethan, you have two critical messages on your voicemail and a follow-up on e-mail. I assume you had your phone off during lunch?"

The subject of her most private fantasies smiled in a way that always sent shivers to interesting, if embarrassing, places. "We didn't want to be interrupted."


"I assume I've got a few messages that can't wait either." Her dad's faintly narrowed gray gaze said he'd noted her slight in dealing with Ethan's stuff first.

Good. She'd meant to annoy him. Not unduly. She was a professional after all, but there was no way that he could not know that he should have warned her that he was bringing Alan Hyatt into the office. Only as usual, he'd ignored her feelings and done things his own way, no doubt with some scheme in mind. He never did anything without a plan, but whatever it was, she had no intention of falling in with it.

She and Alan were done. Period.

A man who stood you up at the altar did not deserve second chances. And if her dad could not see that then he was blinder than she'd always believed. A man that vision impaired shouldn't even have a license to drive. And she'd tell him that, too, when she got a chance.

Right now, she would do her best to project professional decorum. "Yes, Mr. Whitney. You have several messages, but the most pressing is probably the one from the White House."

His jaw clenched. He hated it when she called him that. He agreed she couldn't call him "Dad" in the office, but he insisted she at least use "Whit" like the agents did. When she called him "Sir," he knew she was annoyed. When she called him "Mr. Whitney," he knew he was in deep trouble.

His eyes were acknowledging that truth now. Smart man.

"I'll leave you to show Alan to his new office while I go take care of it then," he said.

"He's working here?" she asked, her composure cracking slightly as the reality of why the other man was with her father sank in. "He's the new agent?"

"That's right," her dad affirmed with subtle punitive relish. "I'm sure you'll do a fine job of making him feel welcome."

She'd make someone feel welcome ... like the State Department's internal auditor ... in her dad's private files. Her eyes glittered with promise her dad chose to ignore as he bid the two agents a good afternoon and headed to his own office.

Oh, he was so going to hear about this later.

"If you're busy, I can show Hyatt his new digs," Ethan offered as the silence stretched on after her dad's hasty exit.

She looked up at him and then at Alan, her usually quick thought processes sluggish in the face of a situation she'd never, ever, not in a million years and a day, expected to face. Her dad had hired the man who had humiliated her in front of friends, family, and political hangers-on.

"Are you too busy, Beth?" Alan asked, his dark eyes probing, his tone implying more to the words than was on the surface.

He was tall, dark, and dangerously attractive. He knew it too, but for a while she had been someone special to him and vice versa. If he really was going to be working for The Goddard Project (TGP), then she would have to learn how to deal with his daily presence. She might as well start now.

Besides ... it might be a good idea to set a few things straight. She didn't know what her dad had told Alan about her, but whatever it was, she wanted him to know the truth.

Their past would stay in the past.

She smiled at Ethan, though her jaw felt like cracking from the effort. "Thanks, but it's fine. This is part of my job. And you have phone messages to answer."

Ethan nodded, but didn't turn to go immediately. His green gaze was locked on her with disturbing intensity, as if he was trying to see inside of her to that place she kept hidden from everyone else. She couldn't imagine why. As far as she knew, the sandy-haired, to-die-for good-looking agent considered her a talking piece of office furniture.

And that was exactly the way she wanted it, too. "Did you need anything else?"

Ethan shook his head and turned to leave, no indication of discomfort at being caught staring in his manner. His tall, muscle-honed frame moved off down the corridor with easy grace she both admired and envied. The man was too confident for words. And too much of everything else besides.

"Do you two have something going on?" Alan asked.

Beth's gaze jerked back to him. "Me and Mr. Cool? I don't think so. You, of all people, should know I don't date agents."


"You were an exception I lived to regret."

"I'd rather you regretted walking away."

She stood up, unwilling to rehash the past in such a public setting. "Well, I don't. Sorry."

He sighed. "People make mistakes, Beth."

"And most of us try to learn from them. I certainly learned from mine." She started walking toward the office that had been prepared for the new agent. For him. And darn it all anyway, her dad had known that. "Come on. I'll show you your space and explain the computer system and pass codes."

He didn't reply, but he did follow her.

Once they were in the office, she showed him his graphic interface computer.

"Everything is biometrically coded. Once your fingerprint is logged into the system, you can change the computer so only you have access."

She pressed her finger over an electronic eye on his desk and a flat screen rose into view. "Right now, I have access to your system, but it doesn't have to stay that way."

She touched the screen and the log-in box appeared in the center. "All computer systems have a triple security level access. Your fingerprint brings up the screen and then you log into the basic operating system with a password that changes daily." She typed in the password on the keyboard that had appeared when she touched the screen. "To get into your personal programs and files, there is another password that you can change as frequently as you feel the need, though the agency suggests doing so at least weekly."

"Do the other agents have you coded into their systems for access? Does Ethan Crane?"

"Most of them do, but some don't," she said, ignoring his reference to Ethan. She didn't know why he was fixating on the other agent, but she wasn't going there. She did enough fixating of her own in that direction. "I don't care either way. The accessibility of your system to me is mostly for your convenience, not mine."

He touched the screen with his finger and the application he'd brushed over opened up. Another touch and a picture on the screen zoomed to twice its size. "Holy shit. It's completely touch interactive."

"It gets better." She touched some things on the screen and a holographic three-dimensional model of one of their latest lab gadgets appeared in front of the screen. She dismantled it before his eyes by touching the right places on the mirror image on the screen. "You can go 3-D with any graphic with the capability."


"It will probably be another year or so before even the screen is available on the consumer market and longer than that for the holographic imagery to make it to market, but we have access to some of the world's most advanced technology."

"So do the bad guys ... or so I've been told."

"Right. That's the point of our organization. To stop technological advancement making it into the wrong hands."

"Your dad told me The Goddard Project was put together during World War II when it was discovered that civilian scientists who our own State Department were ignoring were being spied on by our enemies."

"And their technological advances were being taken advantage of while we dismissed them as crackpots."

"Like Robert Goddard."

"Yes. His rocket propulsion concept made it into German hands without his knowledge and we didn't even have a clue until our own military spied on their experiments."

"That's when we started taking rocketry seriously."

"And a host of other things."

"Hence the name The Goddard Project?"

"Didn't Dad tell you that?"

"We were discussing my first case actually." Alan leaned back against the desk, crossing his long legs, encased in slacks, at the ankles. "He told me you'd be happy to fill in the blanks on the background of the organization."

Of course he had. She was going to kill him. "There isn't much more to tell. TGP never got disbanded, but it stayed ultra top secret over the decades. Unlike a lot of agencies, it never got top-heavy with political brass either. I find it amazing that in a town like D.C. the secrecy thing has remained so strong. Our funding comes from the State Department, but almost no one knows we exist."

"I sure as hell didn't."

"Which just goes to show that the FBI doesn't know everything."

His lips quirked. "No, I guess it doesn't."

"Don't feel badly. Until I got clearance to work for him, I thought my dad just worked for the State Department. I'd never even heard the initials TGP. I don't know if my mom knows to this day what agency her husband works for."

"And you haven't told her?"

"No way. We sign an airtight privacy policy before we get briefed to work for the agency."

"I know."

"Yes, of course. Anyway, I keep my word."

"I do, too, honey. When I can ..."

"You would die rather than give up state secrets, I know."

"I'd die for some other things, too."

"The past is over, Alan. Please don't bring it up again and please don't call me honey. We're coworkers now. Nothing more." Three years ago, the way he was looking at her would have melted her bones, but she didn't feel anything anymore.

Nothing at all and she was really glad. Fantasizing about Ethan had been good for something. She had to stifle the grin that thought brought.

"I'm sorry about what happened, you know."

"You said so at the time and I believed you, I really did." She sighed. She guessed it had to be said once more and with feeling. "But I also knew that if you could stand me up at the altar for the sake of a case, there would be a lot more situations in which I'd come a poor second to your job. I wouldn't have tolerated that very well. For both our sakes, I'm glad I realized that in time."

"It could have been good, damn it."

"No. I'm not forbearing like my mother. I would have insisted on coming first sometimes ... most times if you want the truth. You could never have given me that."

He ran his hands through dark hair cut short to FBI standards. "What I do is important."

"I'm not denying that. I'm really not, but the relationship between a man and woman is important, too. Face it, there just wasn't any hope for us."

He sighed. "I didn't want to believe that then and I don't like it now, but I can see you still mean it."

"You haven't spent three years pining, I know you haven't."

"No." He smiled, his eyes acknowledging the hit. She was sure he'd had a much more active love life in the past three years than she had. "But I've never felt the same about another woman and I spent that time wondering what could have been."

"Nothing good. Nothing truly permanent. Not even if we had gotten married." She'd never even shared her deepest fantasies with this man.

Fantasies she sensed Ethan would understand and maybe even get into, but ones she doubted Alan would have taken seriously or been willing to act out.

When she'd realized that, she'd also realized that she'd held a lot of herself back from him. Lack of trust because he was an agent ... or just a man? She'd never decided which, but it didn't matter. He hadn't loved her enough to put her first and she hadn't loved him enough to tolerate his job or trust him with her innermost being.

They were actually pretty lucky they hadn't ended up married. They would have hurt each other. She was sure of it.

"If you say so." He stuck his hand out. "Friends?" She smiled and shook the proffered hand. "Friends."

She finished explaining the computer system and how to access central agency intelligence to him, then took him on a tour of the facility. He was impressed with the gadgets lab. All the agents were. Men and women alike, they didn't get recruited for TGP unless they were well versed in and enamored of the high-tech world.

He reached out to touch a pen that had a microcomputer and phone in it.

Vannie, the head of the lab, smacked his hand. "Don't touch. We're still testing that one."

Alan yanked his hand back and grinned down at one of their best developers. "Hi, my name is Alan Hyatt. I'm the new recruit."

"I'm Vannie and I'm busy." She looked at Beth. "You got that supply thing worked out with the chip manufacturer?"

"They're working on it, but we're probably going to be getting our product from Kulim. Is that a problem?"

"I need it now. How long is that kind of shipping going to take?"

"They can get here the day after tomorrow."

"Good." Vannie turned to go.

"She's surly."

"I heard that," floated over her shoulder as she disappeared in one of the lab cubicles.

"Watch it. Vannie isn't just one of our best developers, but she's in charge of assigning gadgets for field operations."

"In other words, don't piss her off or I'll be carrying last year's technology into battle."

"Something like that."

"She's cute."


Excerpted from Satisfaction Guaranteed by LUCY MONROE Copyright © 2007 by Lucy Monroe. Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.

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Customer Reviews

Average Rating 4
( 42 )
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See All Sort by: Showing 1 – 20 of 42 Customer Reviews
  • Anonymous

    Posted October 21, 2012

    Satisfaction guaranteed??...not so much..

    The story had potential and started strong... to end up in a flop. The character of Beth and Ethan were not developed enough. It seemed somewhere along the line, the author forgot she was writing a Romantic suspense. the story was focused on the relationship of beth and Ethan. I hate that the relationship was sex-based. and then suddenly at the end you have that "I-love-you-and-I-want-to-marry-you" coming out of nowhere. The sex scene were not that hot. too much talking. If you want to get down to business, do it already instead of talking about it. And Beth was a little too kinky for my taste. all in all, this story is not monroe's best

    1 out of 1 people found this review helpful.

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  • Posted September 8, 2014

    more from this reviewer

    The Goddard Project series is a spin-off of the Mercenary Trilog

    The Goddard Project series is a spin-off of the Mercenary Trilogy, or so I've read. This was my first time reading anything by Ms. Monroe, so I didn't know what to expect. I'd won a couple of paperbacks in one of TRR's seasonal scavenger hunts and thought it was time to give a new to me author a go.

    I was mostly fond of Beth for her feistiness and sass when she felt backed into a corner or when she was embarrassed. She seemed smart, focused and dedicated to her job, but around a Ethan, she lost a lot of the composure that I liked so much. There wasn't anything wrong with feeling so attracted to the point of desperation, but it felt like all she had was sex on the brain. When we add the hangups of her upbringing and the disastrous almost wedding from three years prior, she spent a lot of time feeling sorry for herself and doubting everything Ethan was telling her. She didn't begin to change until around Chapter Eighteen, three chapters before the end.

    The majority of the story dealt with the development of a romantic relationship brought about by being in close confines with Ethan and exploring a sexual relationship not only for the mission, but to finally find relief from two years of fantasizing about one another. Her main problem, however, was not being the type able to separate sex from emotions. Suddenly the no-strings attached sex had its pros and cons.

    I liked her and Ethan together, and really they were perfect for each other, especially sexually. What I didn't enjoy that much was the childish behavior and silent treatments when either one of them tried to put the breaks on bubbling feelings. What I did appreciate about them was their ability to self-analyze and question themselves. It showed that they weren't in denial.

    The suspense portion was a disappointment, though, with its sole purpose being the reason they were pretending to be a couple. The showdown was over in less than five seconds.

    The story wasn't bad, but it didn't wow me either. If there had been equal parts suspense and equal parts romance, I would have rated this higher, but I liked it enough to read the other books in the series.

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  • Anonymous

    Posted August 25, 2013

    I am a frequent Barnes and Noble customer at the Onalaska, wisco

    I am a frequent Barnes and Noble customer at the Onalaska, wisconsin location. I spend an obscene amount of money here annually and am recognized by the staff when I come in. Of late, I have noticed unfriendly glares and stare downs as I find a seat in the cafe where I also spend even more money on a weekly basis and am astonished at the unfriendly and unwelcoming glances I am always friendly and courteous. I assume the staff would be wanting to befriend a frequent flier of "The Noble" as I call it.
    Also, every time I come in to retreat to a good find in a book or magazine and a tall late, I will set my stuff down at a table and step over to get some water to bring back, and my collection of books and magazines that I have so carefully picked out have been picked up and returned. I watched this certain flaming fellow as he glared me down all the way to my seat. Now I know I cannot say for certain it was him ....but my bet is that it was. I have endured the filthy rest rooms and glares long enough. I feel my time and money should now be spent at another establishment where my patronage will be appreciated.

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  • Anonymous

    Posted July 25, 2012


    This was my first time reading a Lucy Monroe book, and I loved it! It caught my attention from the very beginning and was not filled with unnecessary descriptions. I loved reading about Beth and Ethan and their steamy moments together! Great story !!

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  • Anonymous

    Posted October 6, 2011

    Highly Recommended

    I really enjoy Lucy Monroe books. They are hot and so much fun to read again and again. The main characters were believable and interacted well with each other. The storyline was good, if a little bit light in places, which I expected. The main force of the story is the romance between Ethan and Beth, which is really good. The secondary story isn't as well developed but I didn't expect it to be since it is a romance book not an espionage thriller.

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  • Posted April 23, 2009

    more from this reviewer

    Lucy Monroe - Satisfaction Guaranteed

    Lucy Monroe - Satisfaction Guaranteed:

    Elizabeth Whitney swore off dating agents altogether when Alan Hyatt stood her up at their wedding, leaving her embarrassed and humiliated. But then there was Ethan Crane, another TGP agent she's fancied for about for 2 years. She never in her wildest dreams thought her erotic fantasies were going to become a reality when they are working on an assignment together. How far do Beth's fantasies take her? Can Ethan and Beth survive the case they were assigned to and prevent a terrorist from accomplished their plans while keeping their relationship afloat? Discover for yourself when you read 'Satisfaction Guaranteed' by the infamous Lucy Monroe now available in trade size from Brava and releasing in mass market paperback from Kensington Brava in May 2009.

    "Lucy Monroe weaves a tantalizing tale of suspense and intrigue, and proves to us that fantasies can become a reality."

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  • Posted March 2, 2009


    LOve every one of her books. One of my favorite authers.

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  • Anonymous

    Posted April 15, 2008


    This book was hot! The phone sex steamed the pages! I liked how the relationship developed and the heroine finally seemed to grow a spine. A really enjoyable read the I recommend:)

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  • Anonymous

    Posted April 20, 2007

    A sexy romance.

    Lucy Monroe has delivered another spicy and sensual tale in Satisfaction Guaranteed. ----- Beth Whitney is the top notch administrative agent at The Goddard Project. Her favorite fantasy man is top field agent Ethan Crane. Imagine her shock when her boss (her dad) assigns her to a case with Ethan. It should be a simple case of gathering information but nothing is ever simple when she is with Ethan. Their cover for this assignment is to have Ethan pose as her possessive boyfriend. Oh boy. _____ Ethan Crane has a solid rep at the Goddard Project. It made him the best at what he did. Ethan has had to put a tight lid on his attraction to the boss¿s daughter. Suddenly Beth¿s ex-fiancé is hired as an agent and this really does a number on Ethan¿s desire for Beth. When Ethan is paired with Beth to take down a dangerous enemy, he thinks that he can play the part of her lover without either of them getting too attached. _____ As the assignment starts to play out, their attraction is foremost on their minds. But the danger that lurks is fast closing in on them. Will they be able to focus on the job at hand? _____ Ethan and Beth¿s chemistry torches the pages. Their repartee is witty and laden with electricity. When they realize that what they have is rare they will fight tooth and nail to keep it and themselves alive. _____ Satisfaction Guaranteed is a fast paced, funny and sexy story. The characters are ones that you will remember. Lucy Monroe is a talent in the romance industry. I am waiting patiently for the next Goddard agent to get his story.

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  • Posted December 9, 2008

    more from this reviewer

    fun espionage romance

    Ethan Crane is the best operative the ultra top secret The Goddard Project has. When the going gets tough and the tough retreat, Ethan gets the job done. That is why desk jock Beth Whitney, daughter of the agency chief, avoids him like the plague though she is attracted to the hunk. She had one relationship too many with a macho agent Alan Hyatt, who is now working in the same office as her. However, the Prescott case needs a female to supplement Ethan¿s cover and Beth is selected. As she tries to keep their relationship platonically professional, he wants her. His kisses melt her, but it is the phone sex that makes her crave him. As they bond while on assignment, Beth begins to reconsider her rule not to date field agents as Ethan owns her soul but she also remembers Alan stood her up at the alter for a case unbeknownst to Beth, she owns his heart and other body parts too. --- This is a fun espionage romance starring a fascinating female who trusts her life with field agent Ethan, but not her heart as she believes that to operatives the mission always comes first. Ethan is a wonderful hero as he has the image especially with the ladies of James Bond so he knows his toughest case is to persuade Beth he needs her (his bulging pants apparently is circumstantial and not hard core evidence to her). Though similar in tone to the miniseries READY, WILLING, AND ABLE Lucy Monroe provides a tense romantic suspense. --- Harriet Klausner

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    Posted March 14, 2010

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