Say Anything to Anyone, Anywhere: 5 Keys To Successful Cross-Cultural Communicationby Gayle Cotton
Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunderespecially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins… See more details below
Differences are the spice of life! But cultural differences can also be the source of embarrassing gaffes and miscommunication for business and social travelers alike. No one wants to make a cross-cultural blunderespecially one that could have consequences for crucial partnerships or even your entire organization. But when you seek to understand the origins of these cultural distinctions and develop strategies to cope with them, you'll find that you can navigate any culturewhether virtually or in personwith ease.
Say Anything to Anyone, Anywhere offers five simple guidelines to successful selling, negotiating, and managing multiculturally. It teaches how to be proactive, not reactive, in your cross-cultural communications and how to use simple rapport tools to build trust with cultures you work with or travel to. Discover interpersonal communication skills and virtual strategies that build strong relationships.
Say Anything to Anyone, Anywhere shares quick, accessible examples and clear guidelines about how to bridge cultural gaps, including strategies to:
- Create proactive cross-cultural communication and avoid reactive communication
- Manage preexisting cultural perceptions
- Understand cultural sensitivities and avoid conflict
- Build rapport in person, on the phone, and by e-mail
- Understand how words, tonality, and body language vary with every culture
- Increase self-awareness and adapt your style
You'll also find a helpful collection of common business jargon that crosses cultures, cultural do's and taboos, and an entertaining collection of cultural bloopers from those who have stumbled before you. This step-by-step guide to cross-cultural business will help you build strong relationships, manage successfullyand learn to enjoy and appreciate the cultural nuances that help to define all of us.
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This is a must read for all who care to better understand the people of the world. This book is a gift to all of those who have traveled internationally, to all those who work with international people or students, and to all those who live in communities filled with diversity. Thank you, Gayle Cotton for taking the time to share your findings and experiences with us through this book. For ten years I traveled with an international troop of musical and community service oriented young people. I have sent several copies of this book to that organization. They truly have a quest to understand the uniqueness of people and to find a greater understanding of cultural diversity. I currently work with international students and I have shared this book with the University’s international team. Because of the valuable content of this book, I will find a way to share this book with my counter parts at the various other universities in the area in which I live. For those of you who are wondering if you should read this book, read it! If you live in America you live in a nation of great diversity. The little community in which I live is amazingly multicultural. So, read, learn and make a friend with someone who moved here from another part of the world. And when you travel, go with greater understanding so that you can say anything to anyone anywhere you are.
Excellent material in a well written book. Ms. Cotton obviously knows her subject matter. Highly recommended for anyone who does any business traveling.