The Secret: What Great Leaders Know and Do

( 6 )

Overview

In the now classic business fable, The Secret, Debbie, a struggling leader finds herself about to lose her job due to poor performance. In a desperate attempt to save her career, she enrolls in a new mentoring program offered by her company. Much to her surprise, Debbie finds her mentor is the president of the company (Jeff Brown). Debbie decides that all she needs is the answer to one question, 'What is the secret of great leaders?' Over the next 18 months Jeff explains to Debbie that the secret is rooted in an ...

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The Secret: What Great Leaders Know and Do (Revised, Updated, Expanded)

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Overview

In the now classic business fable, The Secret, Debbie, a struggling leader finds herself about to lose her job due to poor performance. In a desperate attempt to save her career, she enrolls in a new mentoring program offered by her company. Much to her surprise, Debbie finds her mentor is the president of the company (Jeff Brown). Debbie decides that all she needs is the answer to one question, 'What is the secret of great leaders?' Over the next 18 months Jeff explains to Debbie that the secret is rooted in an attitude. He tells her that she must be willing to become a serving leader rather than a self-serving leader. The secret is that all great leaders Serve. The story unfolds as Debbie learns and applies each of these imperatives with her team. As a result, Debbie's team goes from worst to first. They become the highest performing team within the company. In the end, Debbie understood that all the changes and improvements were the result of the choices she made as a leader. She realized that to Serve is a choice. Debbie decided once and for all, she would no longer be a self-serving leader, she would be a serving leader!

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Product Details

  • ISBN-13: 9781605092683
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 10/1/2009
  • Edition description: 2nd ed.
  • Edition number: 2
  • Pages: 132
  • Sales rank: 80,567
  • Product dimensions: 5.80 (w) x 8.50 (h) x 0.70 (d)

Meet the Author

Ken Blanchard is a prominent author, speaker, and business consultant. His phenomenal bestselling book, The One Minute Manager has sold more than ten million copies worldwide, is still on bestseller lists, has been translated into more than 25 languages and is regarded as one of the most successful business books of all time. Mark Miller began his Chick-fil-A career working as an hourly team member at the company's Southlake Mall location in 1977. Today, he is the Vice President, Training & Development. He is also a member of the Operations Council, and the Strategic Planning Team for Chick-fil-A, Inc. When not working to sell more chicken, Mark teaches on a wide array of topics including: Leadership, Creativity, Team Building, and Evangelism.

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Customer Reviews

Average Rating 3.5
( 6 )
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Sort by: Showing all of 8 Customer Reviews
  • Anonymous

    Posted June 23, 2004

    Terrific Inspiration

    Great Leaders are great service people- the idea of the leadership through service is hard for many managers to understand. Once people realize the goal is to lead not to manage people. Once again Blanchard stirs the mind and touches the heart of the matter and the reader.

    2 out of 2 people found this review helpful.

    Was this review helpful? Yes  No   Report this review
  • Posted November 25, 2010

    more from this reviewer

    Inspirational treatise on leadership

    With more than 20 million copies of his books in print, One-Minute Manager author Ken Blanchard is one of the world's most popular business authors. You will immediately understand why after you read this inspirational business novel that he wrote with Mark Miller, training and development vice president of the Chick-fil-A restaurant chain. They tell the fictional, motivational story of Debbie Brewster, a newly appointed manager of corporate client services for a division of her company. As the narrative opens, Brewster is down for the count and sprawled out on the canvas. Her business unit is the company's worst and she's failing miserably as a leader. She worries that she will lose her job, but the firm's president becomes her mentor and gives her a crash course on leadership. He's a savvy leader and she is an apt pupil. He walks her through the "SERVE" leadership model and brings the reader along. You'll feel the uplift as the book closes with Brewster's staff cheering her as she moves up to a new executive position. getAbstract warmly recommends this short, nicely written parable on the meaning of leadership.

    1 out of 2 people found this review helpful.

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  • Anonymous

    Posted May 4, 2011

    Great information!

    WONDERFUL READING !

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    Posted August 21, 2010

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