Secrets of Closing the Sale

by Zig Ziglar, Kevin Harrington, Tom Ziglar (Foreword by)

Overview

Using the methods that Zig Ziglar has tested and proven, you'll be able to face your prospects with enthusiasm and self-assurance. Ziglar teaches that the only way to become the best is by caring about the people you serve.

Author Biography: Zig Ziglar, Chairman of the Zig Ziglar Corporation, speaks each year to hundreds of thousands of people throughout the world. His well-known I CAN course has been taught in over 3,000 schools and businesses. He is the author of several bestselling books, including Secrets of Closing the Sale, Raising Positive Kids in a Negative World, Over the Top, and See You at the Top.

Zig Ziglar, Chairman of the Zig Ziglar Corporation, speaks each year to hundreds of thousands of people throughout the world. His well-known I CAN course has been taught in over 3,000 schools and businesses. He is the author of several bestselling books, including Secrets of Closing the Sale, Raising Positive Kids in a Negative World, Over the Top, and See You at the Top.

Product Details

ISBN-13:	9781493419029
Publisher:	Baker Publishing Group
Publication date:	05/21/2019
Sold by:	Barnes & Noble
Format:	eBook
Pages:	416
Sales rank:	596,060
File size:	5 MB

About the Author

Zig Ziglar (1926-2012) was the bestselling author of many books on personal growth, leadership, sales, faith, and success, and a speaker who worked with clients and corporations of all sizes, from Fortune 500 companies to churches, schools, and nonprofit associations.

Kevin Harrington is the founder of the Secrets of Closing the Sale Master Class. A successful entrepreneur for more than 40 years, Harrington was also an original shark from the hit TV show Shark Tank and is the author of several bestselling books.

Table of Contents

Foreword Tom Ziglar 9

Introduction 11

1 The Core Secret: The Key to Sales Success 15

Part 1 The Psychology of Closing

2 The "Household Executive" Saleslady 29

3 Making "King" Customer the Winner 38

4 Credibility: The Key to a Sales Career 49

5 Commonsense Selling 57

6 Voice Training to Close Sales 65

7 The Professional Sells and Delivers 77

Part 2 The Heart of Your Sales Career

8 The Critical Step in Selling 89

9 The Big "E" in Selling 96

10 The Right Mental Attitude 107

11 Your Attitude toward You 111

12 Your Attitude toward Others 116

13 Your Attitude toward the Sales Profession 120

14 Building Physical "Reserves" in Selling 134

15 Building a Mental Reserve in Selling 142

16 Ya Gotta Have Love 151

Part 3 The Sales Professional

17 Learning and Using Professional Techniques 157

18 Characteristics of the Professional Salesperson 161

19 Here Is a Professional 174

20 Everybody Is a Salesperson and Everything Is Selling 188

Part 4 Imagination and Word Pictures

21 Imagination in Selling 207

22 Imagination Sells and Closes Sales 219

23 Using Word Pictures to Sell 241

24 Picture Selling for Bigger, Permanent Sales 253

Part 5 The Nuts and Bolts of Selling

25 Objections-the Key to Closing the Sale 259

26 Objections Are Consistent-Objectors Aren't 267

27 The Salesman's Friend 274

28 Using Objections to Close the Sale 283

29 Reasons and Excuses for Buying 295

30 Using Questions to Close the Sale 300

31 For Direct Sales People 308

Part 6 The Keys in Closing

32 Four Ideas and the Keys to Sales Success 325

33 Selling and Courting Run Parallel Paths 336

34 The "Look and Listen" Close 348

35 Listen-Really Listen 358

36 The Keys in Closing-Conclusion 365

37 The "Narrative" Close 379

Closing Chapter: Your Dream Team and Investors: Keys to Exponential Business Growth 382

Acknowledgments 401

Index of Closes 405

What People are Saying About This

From the Publisher

"He will undoubtedly go down in history as the humber one salesman of our time!'
—Mary Kay Ash, Founder and President, Mary Kay Cosmetics

"I recommend this book to anyone who needs to learn the sill of persuasion—and don't we all!'
—Robert H. Schuller, Founder and Pastor, Crystal Cathedral, Garden Grove, California

"Will upgrade the performance of salespeople and non-salespeople all over the world!'
—Og Mandino, bestelling author of The Greatest Salesman in the World

"In the past 36 years I have read over 100 self-help books for salespeople. Most of them are written by theoreticians who have never paid their dues in face-to-face selling. Zig's book excites me because every idea presented has been tested in the field by Zig or another master salesperson. A salesperson who doesn't own this book is underprivileged!"
—D. John Hammond, American Motivational Association