Secrets of Great Healthcare Organizations: Proven Strategies for Creating Change and Accountability

Secrets of Great Healthcare Organizations: Proven Strategies for Creating Change and Accountability

by Greg Butler
     
 

ISBN-10: 1567933025

ISBN-13: 9781567933024

Pub. Date: 11/01/2008

Publisher: Health Administration Press

To answer that question, authors Greg Butler and Chip Caldwell researched over 220 healthcare organizations to determine what differentiates high performers from organizations that fail to achieve lasting operational success. Their research revealed that success lies in the ability of leaders to organize the change process. This major finding is the foundation for

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Overview

To answer that question, authors Greg Butler and Chip Caldwell researched over 220 healthcare organizations to determine what differentiates high performers from organizations that fail to achieve lasting operational success. Their research revealed that success lies in the ability of leaders to organize the change process. This major finding is the foundation for the performance improvement model described in this book.

This model combines four change management strategies used by high-performing organizations:

Organizing for accountability

Linking operating strategy to quality initiatives

Creating an environment for change

Deploying advanced quality methods such as Lean and Six Sigma

Each of the four strategies is illustrated with specific examples and success stories.

The book focuses on the crucial role leaders should play in the performance improvement process and provides proven methods for increasing the effectiveness of quality improvement methods.

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Product Details

ISBN-13:
9781567933024
Publisher:
Health Administration Press
Publication date:
11/01/2008
Edition description:
AMERICAN COLLEGE OF HEALTHCARE EXEC
Pages:
130
Product dimensions:
6.00(w) x 9.00(h) x 0.40(d)

Table of Contents

Acknowledgments vii

Preface ix

Chapter 1 The Need for Change and Why It Isn't Happening 1

Chapter 2 The Characteristics of Success 15

Chapter 3 Organizing for Accountability 27

Chapter 4 Linking Strategy and Quality 49

Chapter 5 Creating an Environment for Change 67

Chapter 6 Using Advanced Quality Methods 81

Chapter 7 Seven Steps from Theory to Results 97

Afterword 123

About the Authors 129

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