Secrets of Software Quality: 40 Innovations from IBM

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This book/disk combination will arm software managers,systems administrators,CIOs,and project leaders with the technical and managerial expertise they need to achieve high-quality software standards. Based on the Malcolm Baldridge Award criteria and drawing from the experience of IBM's largest software standards. Based on the Malcolm Baldridge Award criteria and drawing from the experience of IBM's largest software development lab,the author describe the latest techniques,13 process innovations,15 new tools and ...
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Overview

This book/disk combination will arm software managers,systems administrators,CIOs,and project leaders with the technical and managerial expertise they need to achieve high-quality software standards. Based on the Malcolm Baldridge Award criteria and drawing from the experience of IBM's largest software standards. Based on the Malcolm Baldridge Award criteria and drawing from the experience of IBM's largest software development lab,the author describe the latest techniques,13 process innovations,15 new tools and technologies,and strategies developed by IBM for maintaining and improving quality.

Written by experts at IBM's software quality labs, this book features innovations used by IBM--many of which originated at IBM and are just now being made public. This book/disk package combination will arm software managers, system administrators, CIOs, and project leaders with the technical and managerial expertise they need to achieve high-quality software standards.

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Editorial Reviews

Booknews
This book/disk package describes techniques for improving software quality by using the latest Baldrige Award criteria as a management tool. It covers technology innovations to help get high-quality code out on time, ways to improve developing and testing code, and leadership innovations addressing the strategic, educational, and motivational issues related to quality improvement. Includes implementation advice and lists of information resources. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

Table of Contents

Preface
Acknowledgments
Ch. 1 Introduction 1
Ch. 2 Assessing an Organization's Stage of Quality Maturity 17
Ch. 3 Stage 1: Awareness 31
Ch. 4 Starting a Cultural Transformation 41
Ch. 5 Quality Education and Leadership 63
Ch. 6 Understanding and Stretching the Development Process 79
Ch. 7 Technologies for Gaining Awareness 92
Ch. 8 Stage 2: Coping 114
Ch. 9 Organizational Catalysts for Quality Improvement 121
Ch. 10 Process Assessment with ISO 9000 141
Ch. 11 Improving the Software Development Process 149
Ch. 12 Statistical Approaches to Software Quality Improvement 171
Ch. 13 Stage 3: Management 188
Ch. 14 Transforming Quality into Business as Usual 195
Ch. 15 Creating a Self-Improving Software Development Process 212
Ch. 16 Computerizing Teamwork 233
Ch. 17 Computerizing the Software Development Process 251
Ch. 18 New Paradigms for Software Development 260
Ch. 19 Stage 4: Integration 282
Ch. 20 Ensuring Quality for the Future 288
Ch. 21 Quality Knows No Boundaries 303
Ch. 22 Experimental Quality Improvement Technologies 313
Ch. 23 Creating Your Own Quality Improvement Program 334
Appendix 347
Index 377
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